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The Row Hotel, BW Signature Collection

3.0 star property

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Photo gallery for The Row Hotel, BW Signature Collection

A modern living room with a central round table, multiple seating options, and a kitchen area in the background.
A bedroom with a bed, bedside tables, a desk, and a chair.
A hotel with a modern design, featuring a large glass facade, a well-lit entrance, and a landscaped outdoor area with benches and a water feature.
A hotel reception area with a modern design, featuring a reception desk, a flat-screen TV displaying the hotel name, and a fireplace.
A modern living room with a sectional sofa, a coffee table, and a fireplace. There are two side tables with lamps, and a large window with a view of trees.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is $170
$149 nightly
$170 total
Total with taxes and fees
Aug 6 - Aug 7

Explore the area

View in a map
2404 Stevens Creek Blvd, San Jose, CA, 95128
  • Place, Westfield Valley Fair Shopping Mall
    ‪8 min walk‬
  • Place, Santana Row Shopping Center
    ‪11 min walk‬
  • Place, Winchester Mystery House
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬

Room options

View all photos for 2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker

Memory foam beds, desk, laptop workspace, blackout drapes

2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker

Memory foam beds, desk, laptop workspace, blackout drapes

1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge

Memory foam beds, desk, laptop workspace, blackout drapes

2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a bench, and a wooden accent wall.

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(38 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

A hotel room with two beds, a desk with a flat-screen TV, a ceiling fan, and a window with a view of trees.

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a desk with a computer, and a TV on the wall.

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(6 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) | Memory foam beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a desk with a computer, and a TV on the wall.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a bench, and a wooden accent wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Interior
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4.5 out of 5, Wonderful, 1,012 reviews
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The price is $165
Sep 4 - Sep 5
Total with taxes and fees
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About the neighborhood

San Jose

When you stay at The Row Hotel, BW Signature Collection in San Jose, you'll be in a shopping district, within a 15-minute walk of Westfield Valley Fair Shopping Mall and Santana Row Shopping Center. .This hotel is 2.6 mi (4.2 km) from SAP Center at San Jose and 9.7 mi (15.6 km) from California's Great America.

What's nearby

  • Westfield Valley Fair Shopping Mall - 8 min walk - 0.5 miles
  • Santana Row Shopping Center - 11 min walk - 0.6 miles
  • San Jose Municipal Rose Garden - 15 min walk - 0.8 miles
  • Winchester Mystery House - 20 min walk - 1.1 miles
  • Rosicrucian Egyptian Museum - 3 min drive - 1.0 mile

Getting around

  • Race Station - 3 min drive
  • Santa Clara Station - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive

Restaurants

  • ‪Din Tai Fung - ‬19 min walk
  • ‪Lady M Cake Boutique - ‬10 min walk
  • ‪CoCo Fresh Tea & Juice - ‬19 min walk
  • ‪Sarku Japan - ‬20 min walk
  • ‪Maison de Patisserie - ‬19 min walk

About this property

The Row Hotel, BW Signature Collection

The Row Hotel, BW Signature Collection offers 55 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. 48-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 55 air-conditioned rooms featuring Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including a vending machine.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Vending machine

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

The Row by Kasa
Kasa The Row San Jose
The Row Hotel, BW Signature Collection Hotel
The Row Hotel, BW Signature Collection San Jose
The Row Hotel, BW Signature Collection Hotel San Jose

The Row Hotel, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 354 out of 618 reviews
Rating 8 - Good. 129 out of 618 reviews
Rating 6 - Okay. 62 out of 618 reviews
Rating 4 - Poor. 35 out of 618 reviews
Rating 2 - Terrible. 38 out of 618 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Clean room!, Great staff, Great Breakfast!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Edda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, easy parking, but it could be more secure, nice breakfast included
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for overnight stay and down the street from the Winchester House. Will be returning.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy check in. Always enjoy staying here.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little different checking in with computer staff employee but it was easy. Hotel was clean, parking is a little tight but do able.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, clean comfortable bed. Parking easy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very well maintained, clean and comfortable. AC and heat worked beautifully and was also very quiet
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
I love it , also they provide excellent breakfast.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Elma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking is easy and secure, air conditioning is ok
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Great location! We seem to always book this hotel Everytime we are in San Jose. Friendly staff and very clean rooms
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel! We stayed 4 nights, and were very happy with our stay. Bed was comfortable, room was clean and well designed. Staff was pleasant and always busy cleaning. On site laundry and workout room was a great added bonus. Partially underground parking was monitored by cameras and was clean and safe. Walkable area for Santana Row and Westfield Mall. Easy freeway access. This a is a great place if your looking for a dog/cat friendly stay that doesn't smell as if it were!!!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Shani

Clean room, great breakfast, near freeways and mall
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Beds comfortable. Easy to get in and out of the hotel. Staff very courteous.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, amenities
Very polite staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice staff..
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Aajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Virtual assistant was a bit werid, guy in front of me wasnt happy. Nice comfortable stay though!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and secure. Staff was friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and only a 15 min walk to Santana Row and the mall!!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Just what we need for a couple day get away
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Selina Keochai

Liked: Cleanliness, amenities, property conditions & facilities
Cute and clean place. Very quiet.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Denise

Clean room
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Hak

Good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Check-in and checkout were incredibly easy. The room was very comfortable, spotless, and quiet. The breakfast was very good. We recommend this hotel!
Stayed 1 night in Nov 2025