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The Catrina Hotel

2.5 star property

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Photo gallery for The Catrina Hotel

Terrace/patio
Reception
Exterior
Exterior
Memory foam beds, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
$97
$85 nightly
$97 total
Total with taxes and fees
Mar 6 - Mar 7

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪13 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Central Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(56 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(32 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

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  • Parking included
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$104 nightly
The price is $120
Feb 22 - Feb 23
Total with taxes and fees
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About the neighborhood

San Mateo

With a stay at The Catrina Hotel in San Mateo (South San Mateo), you'll be within a 5-minute drive of San Mateo County Event Center and San Francisco Bay. .This hotel is 7.1 mi (11.5 km) from Kaiser Permanente Redwood City Medical Center and 7.8 mi (12.6 km) from Filoli.

What's nearby

  • San Mateo County Event Center - 13 min walk - 0.7 miles
  • Paddock Park - 16 min walk - 0.9 miles
  • Bay Meadows Park - 16 min walk - 0.9 miles
  • Hillsdale Shopping Center - 17 min walk - 1.0 mile
  • Central Park - 3 min drive - 1.4 miles

Getting around

  • Hayward Park Station - 11 min walk
  • San Carlos, CA (SQL) - 14 min drive

Restaurants

  • ‪Leo’s Taco Truck - ‬2 min walk
  • ‪Moonbowls - ‬2 min walk
  • ‪Jack's Restaurant & Bar - ‬9 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Kaizen & Coffee - ‬5 min walk

About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

Make yourself at home in one of the 57 air-conditioned rooms featuring Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and bike parking.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (18 inches high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 487 out of 1009 reviews
Rating 8 - Good. 258 out of 1009 reviews
Rating 6 - Okay. 124 out of 1009 reviews
Rating 4 - Poor. 64 out of 1009 reviews
Rating 2 - Terrible. 76 out of 1009 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathn

Stayed 1 night in Nov 2025

10/10 Excellent

Janira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sink was a little high. I had to tipitoe to was my face
Stayed 1 night in Nov 2025

10/10 Excellent

Carolina

Stayed 1 night in Nov 2025

10/10 Excellent

Cydney

Stayed 1 night in Oct 2025

10/10 Excellent

Cory

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

6/10 Okay

Nieves

Disliked: Amenities
Use some deodorant or something because it smells really musty from the moment you open the door.
Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

2/10 Terrible

Daryl

Traveled with family
Disliked: Staff & service
Absolutely the worst hotel check in experience I have ever had at this Clarion hotel. Upon arriving there was no one in the office checkin/reception area. Guests are supposed to use a screen “kiosk” which connected me with a lady in India. They had processed my payment but then experienced “technical problems” that went on and on and on … I requested a first floor room but she said their system showed there were none available… but I was actually there in person and it appeared there were several available. They continued to have “technical problems” so I asked the lady to simply refund my credit card payment and I’d find a different hotel. She said she wasn’t authorized to do that… only her manager… and the manager wasn’t available. I called Capital One while all of this was going on to flag the account transaction. Clarion did charge my account… has not refunded it… and now the whole dispute process will have to be played out. To not have a human being present at your hotel guest check in is ridiculous.
Stayed 2 nights in Nov 2025

8/10 Good

Laurie

Liked: Staff & service, property conditions & facilities
Small, quaint, restaurants are close
Stayed 2 nights in Nov 2025

4/10 Poor

Richard

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Left an insulated bag in the room. Never recovered it. It was gone by 7 o’clock that evening.
Stayed 1 night in Oct 2025

6/10 Okay

Rowland

Liked: Cleanliness, staff & service
Clean. Smelled a little like cigarettes.
Stayed 1 night in Nov 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless and service efficient. Well priced place and convenient location for visiting the San Mateo area. I suggest the property add a desk lamp to make working in that area a little easier. The staff are friendly and check in/out very easy. Would return here!
Stayed 2 nights in Oct 2025

8/10 Good

Sunguk

Business traveler
Liked: Cleanliness
It was the 2nd time. It's not as comfort and quiet as hotels but, considering the price, I'm pretty satisfied with everything. It was clean and has nothing to complain.
Stayed 1 night in Oct 2025

2/10 Terrible

shelby

Traveled with family and small children
The tv did not work in our room and we were told maintenance would come look at it but nobody did. Traveling with a toddler and no tv is less than ideal. Ive called management 3 times to complain but have yet to get a response regarding compensation for the lack of amenities on the room
Stayed 1 night in Oct 2025

10/10 Excellent

Apoorv

Stayed 5 nights in Oct 2025

8/10 Good

Shikha

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Tina

OK
Stayed 1 night in Oct 2025

6/10 Okay

Thomas, yorba linda

Traveled with family and small children
This place was refurbished. And it looks really nice in pictures but they cut a lot of corners. Bathroom had a lbit of mold along the edges that hadn’t been cleaned for a very long time. The bad frame was aluminum made a bunch of noise as you sit down. The lamps didn’t work although we appreciated the USB next to the bed. We loved that they had free laundry and coffee. But it’s next to El Camino and they didn’t have blinds that can block out the light. They put incredibly bright lightbulbs on the outside, which then shined into the room. In summary, unless you’re OK with a loud room and light coming in, I’d look for a different place.
Stayed 6 nights in Oct 2025

10/10 Excellent

SESHAGIRI DEV, MOORPARK

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is off the main road so its a bit safer. Ive stayed here a few times now and its like advertised so thats refressing. The bathrooms could use an update but not if the price was to upgrade with it.
Stayed 1 night in Oct 2025

8/10 Good

Shikha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was a no frills stay. The staff was polite and fixed a small issue I reported at 8 PM quickly. The property is clean. There was a bit of noise because of the bed and people outside the room. Simply put, the place was good for the price.
Stayed 2 nights in Oct 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The virtual check-in was not working and entire system had to be on both ends due to no audio/video. Bathroom sink did not drain AT ALL. Window Shutters were broken and could not be closed making room visible from outside at night. Toilet ran all night after being flushed. No staff available.Not worth the money.
Stayed 1 night in Oct 2025

8/10 Good

Edward

Stayed 1 night in Oct 2025

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big parking spaces
Stayed 2 nights in Oct 2025