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The Catrina Hotel

2.5 star property

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Photo gallery for The Catrina Hotel

Terrace/patio
Memory foam beds, individually decorated, individually furnished, desk
Exterior
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
$113
$98 nightly
$113 total
Total with taxes and fees
Apr 18 - Apr 19

Explore the area

View in a map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪13 min walk‬
  • Place, Hillsdale Shopping Center
    ‪17 min walk‬
  • Place, Central Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(62 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(33 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(14 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
  • Air conditioning
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4.5 out of 5, Wonderful, 1,383 reviews
$99 nightly
The price is $114
Apr 19 - Apr 20
Total with taxes and fees
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About the neighborhood

San Mateo

With a stay at The Catrina Hotel in San Mateo (South San Mateo), you'll be within a 5-minute drive of San Mateo County Event Center and San Francisco Bay. .This hotel is 7.1 mi (11.5 km) from Kaiser Permanente Redwood City Medical Center and 7.8 mi (12.6 km) from Filoli.

What's nearby

  • San Mateo County Event Center - 13 min walk - 0.7 miles
  • Bay Meadows Park - 16 min walk - 0.9 miles
  • Hillsdale Shopping Center - 17 min walk - 1.0 mile
  • Central Park - 3 min drive - 1.4 miles
  • Fresenius Medical Care at San Mateo Medical Center Apheresis - 4 min drive - 1.6 miles

Getting around

  • Hayward Park Station - 11 min walk
  • San Carlos, CA (SQL) - 14 min drive

Restaurants

  • ‪Leo’s Taco Truck - ‬2 min walk
  • ‪Jack's Restaurant & Bar - ‬9 min walk
  • ‪Kaizen & Coffee - ‬5 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Moonbowls - ‬2 min walk

About this property

The Catrina Hotel

The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

Make yourself at home in one of the 57 air-conditioned rooms featuring Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and bike parking.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (18 inches high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

The Catrina Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 494 out of 1015 reviews
Rating 8 - Good. 260 out of 1015 reviews
Rating 6 - Okay. 128 out of 1015 reviews
Rating 4 - Poor. 61 out of 1015 reviews
Rating 2 - Terrible. 72 out of 1015 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Alberto

Business traveler
Disliked: Cleanliness, staff & service
Was not impressed at all. I arrived and there was no person, I had to speak to a person over a screen. It felt very impersonal. on my window I saw mold. my bed sheets were a little dirty. worst part was my shower water was not even warm. I took a 5 min cold shower. Not what I paid for. I would ask for half of my money back but I know that wont be possible.
Stayed 1 night in Jan 2026

10/10 Excellent

Mario

Stayed 1 night in Jan 2026

8/10 Good

Virginia

Stayed 6 nights in Nov 2025

6/10 Okay

Shana

Liked: Cleanliness, staff & service
The gentleman at the desk was very nice and helpful. The room was fine, comfortable bed. Didn’t have hot water in the morning though and the floors were in rough shape as others have mentioned. Not bad for the price.
Stayed 1 night in Jan 2026

10/10 Excellent

May Florence

Stayed 1 night in Jan 2026

10/10 Excellent

Rina

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Staff was very kind and welcoming. Location was great.
Stayed 1 night in Jan 2026

8/10 Good

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Gloria

Stayed 1 night in Jan 2026

4/10 Poor

Carol

Traveled with family
Disliked: Cleanliness
The manager was fine, the room stunk like mold/ mildew/ old urine. I won’t stay there again. We got up early and left. I thought it was a nice hotel until I got on the room.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Dec 2025

2/10 Terrible

Mora

Stayed 1 night in Dec 2025

8/10 Good

Kimberly, San Mateo

Stayed 6 nights in Dec 2025

8/10 Good

Norman

Stayed 1 night in Dec 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

4/10 Poor

maryann

Disliked: Staff & service, amenities
Parking is plentiful. Beds were comfortable. Bottled water and granola bars are provided in the room. The bathroom needs to be cleaned a lot better, there was hair in the shower and on the wall. The pet area is very small and not enclosed for them to run around. Central Park does have an off leash area, so that is an option. The walls are thin and there are no curtains, only movable blinds, which let in the light from outside. There is no on site staff if you have issues, which I did. Trying to call the after hours number is a joke. I had issues with not having hot water in my room, the person I spoke with, didn't understand. Even the customer rep from Expedia couldn't get through. I had to pack up my stuff, walk out in the rain to go to the lobby and try to explain to the monitor that I didn't have hot water. After 30mins, I finally got issued another room, which I had trouble finding close to midnight cuz the room numbers weren't lit up. I would probably spend an extra $20-30 to stay elsewhere next time. Too many inconveniences.
Stayed 1 night in Jan 2026

10/10 Excellent

Francisco

Stayed 1 night in Jan 2026

2/10 Terrible

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, easy free parking
Stayed 1 night in Dec 2025

10/10 Excellent

May Florence

Stayed 1 night in Dec 2025

4/10 Poor

Jada

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Flooring in our room was peeling up. The doggie relief area was fake grass had patches of other dogs waste smeared into it, which was a huge bummer because that was one of the main reasons we booked. Besides the flooring coming apart, the room was clean and the bed was comfortable. Did the trick, and for the price it was worth the stay. Wouldn’t recommend to travelers with dogs tho.
Stayed 5 nights in Dec 2025

4/10 Poor

Verified traveler

Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

8/10 Good

Kimberly, San Mateo

Stayed 1 night in Dec 2025

10/10 Excellent

Francisco

Stayed 1 night in Dec 2025

10/10 Excellent

Ahmed

Stayed 1 night in Dec 2025