Me and my partner were in a pod here. It was both our first time staying in a hostel, which went great. First, it was easy to communicate with my personal phone by text message for codes and inquiries with staff. Second, this hostel may not be in the best of areas in SF, but me and my partner felt safe, as we avoided venturing out too late at night. Otherwise, our stay was comfortable and the communal bathrooms/showers stayed consistently clean thanks to housekeeping staff. Furthermore, our pod seemed quite soundproof, so any roommates in the pod next to us were unbothered and vice versa. Additionally, there was a storage room to put in our rental bikes, which was nice. Overall, it was a clean and very affordable stay for me and my partner. Thank you!