4/10 Poor
Tonya
Traveled with partner
Oct 21, 2025
The pros-the renovated rooms are very nice, water temp very good, location, lots of outlets in the room,location and free parking are the reason we stay. Cons-awful staff. Never felt so unwelcomed at a hotel in my life. Any question was taken with a defensive and condesending attitude and reply. This hotel does not provide ANY amenities including housekeeping. As a matter of fact we were checking into a dirt room, it was still being cleaned and we had to wait in the hallway for 10 minutes while the housekeeper finished up. At check in parking and wifi was explained however no mention of housekeeping. According to the paper they give you at check in you must request housekeeping by 9pm, however the door card in the room has a sticker that says 7pm. When we realized this I asked the front desk to please make up the room as I didn't see this stipulation nor was it pointed out to me. I got me with rudeness and aggression, I strongly suggest management look at this front office and implement immediate customer service training. The attitude of the staff comes from the top.
Tonya
Stayed 2 nights in Oct 2025


















