Best Western Plus Grosvenor Airport Hotel

3.0 star property

Choose dates to view prices

Room options

Executive King Suite

  • Sleeps 2

Queen Suite

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen Room

Combined shower/tub, free toiletries, hair dryer, towels

Queen Room

  • Sleeps 2

View all photos for King Room

Combined shower/tub, free toiletries, hair dryer, towels

King Room

  • Sleeps 2

View all photos for Two Double Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Two Double Room

  • Sleeps 4

Executive Two Double Room

  • Sleeps 4

Executive King Room

  • Sleeps 2

Executive Queen Suite

  • Sleeps 4

View all photos for Mobility Accessible King Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Mobility Accessible King Room

  • Sleeps 2

View all photos for Mobility Accessible Two Double Room

Combined shower/tub, free toiletries, hair dryer, towels

Mobility Accessible Two Double Room

  • Sleeps 4

Executive Queen Room

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(89 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(118 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

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Exterior
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About the neighborhood

South San Francisco

With a stay at Best Western Plus Grosvenor Airport Hotel, you'll be centrally located in South San Francisco, a 4-minute drive from San Francisco Bay and 12 minutes from Oracle Park. .This hotel is 10.9 mi (17.6 km) from Moscone Convention Center and 12.3 mi (19.9 km) from Golden Gate Park.

What's nearby

  • South San Francisco Convention Center - 6 min walk - 0.4 miles
  • SFO Museum - 13 min walk - 0.7 miles
  • The Shops at Tanforan - 20 min walk - 1.1 miles
  • Artichoke Joe's Casino - 2 min drive - 1.8 miles
  • San Francisco Baking Institute - 4 min drive - 1.8 miles

Getting around

  • San Bruno Station - 3 min drive
  • San Bruno Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Denny's - ‬13 min walk
  • ‪King Sun Buffet - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬9 min walk

About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 206 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in South San Francisco? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:30 AM at scheduled times
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 888 out of 1696 reviews
Rating 8 - Good. 435 out of 1696 reviews
Rating 6 - Okay. 208 out of 1696 reviews
Rating 4 - Poor. 90 out of 1696 reviews
Rating 2 - Terrible. 75 out of 1696 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hiep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the airport with shuttle service. Thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Zhichun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is good
Stayed 7 nights in Sep 2025

10/10 Excellent

I-HSUAN

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very good for the price
Stayed 1 night in Sep 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

2/10 Terrible

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Helen Chow

Stayed 5 nights in Sep 2025

10/10 Excellent

Josiah

Stayed 1 night in Sep 2025

10/10 Excellent

James, Sacramento

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Sep 2025

10/10 Excellent

Leonarda, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel because it serves breakfast, they have shuttle service and close to the airport. We stayed for 3 different times within the month abd supposed to book again for 4 nights but the price suddenly increased so we were forced to look for another hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Kristeen

Stayed 1 night in Sep 2025

4/10 Poor

Bruce

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The smell of the room was nasty and stale.
Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Business traveler
Disliked: Amenities
Hotel had no parking at all, while letting several large trucks occupy multiple parking spots. All parking on the street is illegal for overnight parking. Pay a little more and stay somewhere nice. I ended up just leaving.
Stayed 1 night in Sep 2025

6/10 Okay

Orion

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Traveled with family
Very convenient I like it
Stayed 2 nights in Sep 2025

8/10 Good

Mariela

Stayed 1 night in Sep 2025

10/10 Excellent

Sutirtha

Stayed 2 nights in Sep 2025

6/10 Okay

Vijay Raj

Liked: Cleanliness, staff & service
Decent place for a quick layover. But the hotel is quite outdated.
Stayed 1 night in Sep 2025

10/10 Excellent

April

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, and a fancy lobby! I booked the two double beds room and it was great. Breakfast was a full continental breakfast and the family loved it. 10/10
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2025

4/10 Poor

Michael

Traveled with family
Disliked: Staff & service, property conditions & facilities
Just avoid it. Pay more somewhere else. Older building that has not been retrofitted. UNBELIEVABLY LOUD. Directly in flight path of jumbo jets out of SFO, with leaky 40 year old windows. TERRIBLE shower with fluctuating water pressure and temperature.
Stayed 3 nights in Sep 2025

6/10 Okay

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to book a hotel on the fly, late in the evening, due to a flight delay. We used Expedia and chose this hotel because it was a 5 minute drive from the airport, offered free shuttle service, and rooms with 2 double beds. The hotel was old but clean. There were few dining options within walking distance. The McDonalds across the street was dtive thru only, it had a walk up window but they were not using it or allowing inside service (11pm). There was an open IHOP and gas station about 3 blocks away. The shuttle was on schedule and buffet breakfast wss included with the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Zhichun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Aug 2025

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities
Good continental breakfast and latte machine
Stayed 1 night in Sep 2025

6/10 Okay

Chy, Manteca

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Room was clean and I appreciated that the TV remote was cleaned and wrapped up. Our soap dispenser wasn’t working properly and I thought maybe it’s because it ran out so the front desk called housekeeping and she came to our room very quickly and took care of the problem. The only reason why I wouldn’t stay at this hotel again is because of the thin walls. I can hear the lady in the next room talking to her kids. And she was using her normal voice, not shouting or screaming. I couldn’t get any sleep until she stopped talking and went to sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2025