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Best Western Plus Grosvenor Airport Hotel

3.0 star property

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Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Exterior
In-room safe, individually decorated, individually furnished, desk
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪6 min walk‬
  • SFO Museum
    ‪13 min walk‬
  • The Shops at Tanforan
    ‪20 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

La Quinta Inn & Suites by Wyndham San Francisco Airport N

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.0 out of 5, Very Good, (2021)
$115 nightly
The price is $134 total
Total includes taxes and fees
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About the neighborhood

South San Francisco

With a stay at Best Western Plus Grosvenor Airport Hotel, you'll be centrally located in South San Francisco, a 4-minute drive from San Francisco Bay and 11 minutes from Chase Center. .This hotel is 10.3 mi (16.6 km) from Oracle Park and 10.9 mi (17.6 km) from Moscone Convention Center.

What's nearby

  • South San Francisco Convention Center - 6 min walk - 0.4 miles
  • SFO Museum - 13 min walk - 0.7 miles
  • The Shops at Tanforan - 20 min walk - 1.1 miles
  • Artichoke Joe's Casino - 3 min drive - 1.8 miles
  • Cow Palace - 8 min drive - 5.8 miles

Getting around

  • San Bruno Station - 3 min drive
  • San Bruno Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 7 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪IHOP - ‬4 min walk
  • ‪Denny's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬9 min walk
  • ‪Beijing Buffet - ‬8 min walk

About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 206 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in South San Francisco? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary at scheduled times.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 AM at scheduled times
  • Self parking on site (USD 9 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 737 out of 1475 reviews
Rating 8 - Good. 398 out of 1475 reviews
Rating 6 - Okay. 180 out of 1475 reviews
Rating 4 - Poor. 91 out of 1475 reviews
Rating 2 - Terrible. 69 out of 1475 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Fast service
Stayed 1 night in May 2025

6/10 Okay

GEORGE

Stayed 2 nights in Mar 2025

6/10 Okay

Kristie

Traveled with family
Disliked: Property conditions & facilities
The first room we checked into had blue painters tape on the window and a gap between the two windowpanes. It was raining and there was a puddle on top of the heater. We called the front desk and they gave us a new room. This room was better but the curtain was ripped. We also ate and the restaurant. The food was just ok and the service was so slow! It took over two hours total and it wasn’t busy at all!
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie, Rancho Mirage

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We always stay here when flying in/out of SF!
Stayed 1 night in Mar 2025

10/10 Excellent

Zoila

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Staff & service, amenities
Front desk was nice, gave me free bottle of water later in the evening when i returned to the hotel. The shower walls were not properly cleaned (there was some yellowish substance on the walls). The toilet was rather old and did not flush well. Water pressure on the shower was very weak as well. Please provide more sheets for the bed, the room gets very cold at night.
Stayed 2 nights in Mar 2025

8/10 Good

Raquel López

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean
Stayed 1 night in Mar 2025

6/10 Okay

Silvett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was tasty and fresh. I like that their also was a Mcdonalds across the streetand gas station close bym
Stayed 1 night in Feb 2025

10/10 Excellent

TaNika, Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. The breakfast was great. The room was nice and clean. I would go back. It's very convenient and next to the hwy.
Stayed 3 nights in Feb 2025

4/10 Poor

cher

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I wasn’t aware of parking fee in this property when checking in, the heating unit was broken, room was freezing on March 7th mid night. But their breakfast foods in the morning were excellent so I just let it go on the complaints. Just imagine you are sleeping in freezing hotel for one night.
Stayed 1 night in Mar 2025

8/10 Good

guoyan

Business traveler
Stayed 5 nights in Jan 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok!
Stayed 1 night in Mar 2025

10/10 Excellent

Kristoffer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
relaxing experience. Morning staff for breakfast are hard working and wonderful people
Stayed 6 nights in Feb 2025

6/10 Okay

Lynn

Traveled with family

Good price, but poor value

Hotel close to airport so location excellent. Bed sheets were very worn and rough. Check out staff not so friendly. Would likely look to stay elsewhere next visit.
Stayed 1 night in Mar 2025

8/10 Good

Karen Kyota

Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably clean and pretty quiet. Shower-water didn't drain well.
Stayed 3 nights in Feb 2025

8/10 Good

Jacob

Business traveler
Stayed 1 night in Mar 2025

10/10 Excellent

Sharday

Stayed 2 nights in Feb 2025

8/10 Good

Maria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staff were very nice, breakfast was pretty good, and the place was relatively quiet. We felt that the rooms were on the small side, and there was an issue with the heating so we had to ask for extra blankets. The parking lot was rather full. We really liked the fact that there's a restaurant on site.
Stayed 3 nights in Dec 2024

6/10 Okay

Pete

Liked: Property conditions & facilities
There was a very strong chemical odor in the room. Not good.
Stayed 1 night in Feb 2025

6/10 Okay

Leanne

Stayed 1 night in Feb 2025

10/10 Excellent

leslie

Stayed 3 nights in Feb 2025