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Room type Options Nightly price Book
Deluxe Room
269 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Double Room
182 square feet
2 Double Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Room
Room with view
538 square feet
1 King Bed, 2 Double Beds and 1 Twin Bed
Room sleeps 7 guests
(up to 6 children)
Select dates to see price

Get an overview of this hotel
Comfortable San Cristóbal de las Casas hotel in De La Merced with full-service spa

Popular property highlights

Free WiFi
Laundry facilities
24-hour front desk
Concierge services

With a stay at Sereno Art Hotel in San Cristóbal de las Casas (De La Merced), you'll be steps from Mesoamerican Museum of Jade and 4 minutes by foot from San Cristóbal de las Casas Cathedral. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center.

Stay in one of 7 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Grab a bite at JARDÍN SECRETO, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:30 AM to 12:30 PM for a fee.

Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sereno Art Hotel features a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This San Cristóbal de las Casas hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Sereno Art Hotel has designated areas for smoking.

  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Fitness facilities
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • Full-service spa
  • Snack bar/deli
  • Designated smoking areas
  • Front desk (limited hours)
  • Hosted evening meal
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 7
  • Free self parking
  • Steam room
  • Free WiFi
  • Sauna
  • Garden
  • Food and water bowls

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Italian
  • Spanish

Room Amenities

Sereno Art Hotel offers 7 accommodations with hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hair dryer
  • Yard
  • In-room climate control (air conditioning)
  • Premium bedding
  • Iron/ironing board (on request)
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Plasma TV
  • TV size: 42
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available

Where to Eat

A hosted evening meal is available for a surcharge daily.

JARDÍN SECRETO - Overlooking the garden, this fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

Spa Services

The onsite spa has couples treatment room(s). Services include massages.

  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

Check-in time starts at 1 PM

Check-in time ends at 8 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 250.00 per pet (varies based on length of stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7:00 AM

Front desk closes daily at 11:00 PM

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 200 for children
  • Pet fee: MXN 250.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 250.0 per day
  • Hosted evening meal: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sereno Art Hotel San Cristobal de las Casas
  • Sereno Art Hotel
  • Sereno Art San Cristobal de las Casas
  • Sereno Art
  • Sereno Art Hotel Hotel
  • Sereno Art Hotel San Cristóbal de las Casas
  • Sereno Art Hotel Hotel San Cristóbal de las Casas

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-out is available.

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