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Hotel El Zaguán Histórico

Property class: 3.5

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Photo gallery for Hotel El Zaguán Histórico

An indoor courtyard with stone flooring, potted plants, a hot tub, and a view into the adjacent room.
A tranquil courtyard with potted plants and a tiled floor, featuring a pool and a sign for Hotel El Zaguán Histórico.
A narrow corridor with a sofa and a mannequin in the foreground, wooden beams on the ceiling, and a brick wall on one side.
A gym with various exercise equipment, including benches and weight machines.
A spacious living area with a brick wall, wooden staircase, and a cozy seating arrangement including a sofa and a bench.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is $47
$40 nightly
$47 total
Total with taxes and fees
Nov 9 - Nov 10

Explore the area

View in a map
Guadalupe Victoria 65, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29200
  • Place, Mesoamerican Museum of Jade
    ‪6 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪8 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪11 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

View all photos for Habitacion Twin

A hotel room with two beds, a wooden dresser, a bathroom with a mirror, and a tiled floor.

Habitacion Twin

  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

A bed with a quilted orange blanket, pillows, and a white quilted bedspread.

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 110 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

A courtyard with a seating area, potted plants, and a small pool.
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  • Breakfast included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.7 out of 5, Exceptional, 123 reviews
$44 nightly
The price is $52
Oct 26 - Oct 27
Total with taxes and fees
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About the neighborhood

San Cristóbal de las Casas

Hotel El Zaguán Histórico is in the heart of San Cristóbal de las Casas, within a 10-minute walk of Regional Costume Museum and San Cristóbal de las Casas Cathedral. .This hotel is 0.3 mi (0.5 km) from La Merced Church and 0.5 mi (0.8 km) from Mesoamerican Museum of Jade.

What's nearby

  • Mesoamerican Museum of Jade - 6 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.5 miles
  • Plaza 31 de Marzo - 8 min walk - 0.5 miles
  • Santo Domingo Handicraft Market - 11 min walk - 0.6 miles
  • Church of San Cristobal - 11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Raices Restaurante - ‬6 min walk
  • ‪Restaurante tía Triny - ‬5 min walk
  • ‪Long Cheng - ‬3 min walk
  • ‪Pizzería el punto - ‬6 min walk
  • ‪Taqueria Lupita - ‬2 min walk

About this property

Hotel El Zaguán Histórico

Hotel El Zaguán Histórico offers 5 accommodations with safes and complimentary bottled water. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 5 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and free tea bags/instant coffee, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional features at this Colonial hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary full breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered, secured self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Property Registration Number 5550620602

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Zaguan Historico
Hotel Posada el Zaguan
Collection O Hotel El Zaguan
Hotel El Zaguán Histórico Hotel
Hotel El Zaguán Histórico San Cristóbal de las Casas
Hotel El Zaguán Histórico Hotel San Cristóbal de las Casas

Hotel El Zaguán Histórico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 47 reviews
Rating 8 - Good. 6 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good rooms and staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel. Staff were very helpful. The place is beautiful and charming. Within walking distance from the city center. Breakfasts was good. A great place to explore San Cristóbal and its surrounding area.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Yes breakfast menu was always frdh delicious. Since we stayed 13
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! Cute hotel with nice energy and nice rooms. Good complimentary breakfast too!
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On my check-in the key that was given to me did not work. I had to go up & down three times in order to get a key that work. 03/26/2023 same thing I had to go four times. I asked the person at the front desk to ask someone to go with me to make sure it opens. He was given vives as no care in the world and was in no hurry to help.
Stayed 8 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, acogedor y muy limpio. Tiene muy buena ubicación, está céntrico y es seguro al caminar. El personal es muy atento en especial el sr. Roberto, todas las dudas que tuvimos las resolvió y nos apoyó en todo. Recomiendo ampliamente el hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una increíble experiencia en este hotel. El desayuno estuvo delicioso y el staff estuvo atento a todas nuestras necesidades. Les recomiendo mucho este hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cute basic place. The ownership clearly takes pride in their business. The staff are all very friendly. The breakfast is 7am to 9am and is included in the price. The breakfast is a basic hot breakfast cooked to order. It is about a 10 minute walk to the main plaza. Before considering other options, keep in mind that the breakfast will save you time and money and the staff at this hotel really make the place special.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal sumamente amable, hotel bien ubicado, habitación limpia. Muy rico el desayuno incluido.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación tranquila y limpia
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito, las camas son súper cómodas y el personal es sumamente amable. El desayuno está incluido y está sabroso. A unos pasos del mero centro de San Cristóbal.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio, personal muy amable, desayuno basto y rico, buena ubicacion, lo recomiendo ampliamente
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vayan a este hotel, es hermoso, histórico, acogedor, limpio y con una atención insuperable, nos encantó
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo muy limpio y cómodo. El personal muy atento. El desayuno muy bien
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El cuarto muy limpio y todos muy amables, regresaremos otra vez
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un des meilleurs hôtels de nos nuits au Mexique, taille humaine, personnel très serviable. Très belle décoration et calme.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar, acogedor y bonito.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast everyday. Buen servicio y limpieza. Perfecto lugar para regresar.
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el lugar no existe, es estafa
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion, limpio,comodo.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente!!
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel décoré avec soin, chambre douillette, personnel attentif et agréable, vrai petit déjeuner, terrasse à l'étage.
Stayed 2 nights in Feb 2024