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Room type Options Nightly price Book
Executive Double Room
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Grand Double Room
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
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Deluxe Double Room
273 square feet
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
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Standard Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Grand Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Deluxe Room
273 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite
281 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale Colonial hotel near Amber Museum of Chiapas

Popular property highlights

Free self parking
Free WiFi
24-hour business center
Laundry facilities
24-hour front desk

Located in San Cristóbal de las Casas, Hotel Villa Mercedes is in the historical district, within a 5-minute drive of Amber Museum of Chiapas and Santo Domingo Handicraft Market. This upscale hotel is 1.1 mi (1.8 km) from Plaza 31 de Marzo and 1.1 mi (1.8 km) from Mesoamerican Museum of Jade.

Stay in one of 83 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 3 kilometers.

Grab a bite at La Chimenea, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Cristóbal de las Casas? This hotel has 4408 square feet (409 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4408 square feet (409 square meters) include a conference center. This Colonial hotel also offers a terrace, barbecue grills, and multilingual staff. A complimentary area shuttle within 3 kilometers is available for guests. Onsite uncovered self parking is complimentary.

Hotel Villa Mercedes has designated areas for smoking.

  • Barbecue grill(s)
  • Express check-in
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Free area shuttle
  • Conference space size (meters) - 409
  • Number of meeting rooms - 3
  • Free long-term parking
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Free RV, bus, truck parking
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 4408
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 83
  • Television in common areas
  • Number of floors - 2
  • Number of buildings/towers - 2
  • Wedding services
  • Garden
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Room Amenities

Hotel Villa Mercedes offers 83 accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Separate bedroom
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Number of beds 1

Where to Eat

English breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

La Chimenea - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ecotours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.

One child stays free

UnionPay

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for English breakfast: approximately MXN 165 for adults and MXN 85 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Villa Mercedes
  • Hotel Villa Mercedes San Cristobal de las Casas
  • Villa Mercedes San Cristobal de las Casas
  • Hotel Villa Mercedes Hotel
  • Hotel Villa Mercedes San Cristóbal de las Casas
  • Hotel Villa Mercedes Hotel San Cristóbal de las Casas

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Contactless check-out is available.

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