See all properties

Hotel Rocaval

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Rocaval

A building entrance with the name 'ROCAVAL' above it.
A spacious restaurant with multiple dining tables and chairs, a stone archway, and a variety of plants and flowers.
A bedroom with a large bed, a wooden headboard, and a window with blinds.
A modern building with a stone facade and large windows, a covered outdoor area with steps, and a landscaped garden with rocks and grass.
A lobby with a stone archway, seating area with orange couches, a wooden table, and a potted plant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
The current price is $58
$49 nightly
$58 total
Total with taxes and fees
Aug 25 - Aug 26

Explore the area

View in a map
Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, CHIS, 29264
  • Place, Grutas de San Cristóbal
    ‪3 min walk‬
  • Place, Huitepec Ecological Reserve
    ‪8 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪5 min drive‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪144 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a painting on the wall, and a window with curtains.

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a chair, a wall-mounted light, and a painting.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

A room with two beds, wooden walls, and a large window.

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Design Bungalow, Multiple Beds

A cozy living room with a wooden bench, a sofa, and a dining table.

Design Bungalow, Multiple Beds

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Room, 1 King Bed

A bed with a wooden headboard, a bedside table with a lamp, and a window with a view of greenery.

Junior Room, 1 King Bed

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Restaurant
Hotel Sombra del Agua
Zona Centro
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,002 reviews
$86 nightly
The price is $102
Sep 22 - Sep 23
Total with taxes and fees
Hotel Sombra del Agua

About the neighborhood

San Cristóbal de las Casas

When you stay at Hotel Rocaval in San Cristóbal de las Casas, you'll be in the business district, within a 5-minute walk of Grutas de San Cristóbal and Arco de El Carmen & Centro Cultural El Carmen. .This hotel is 0.3 mi (0.6 km) from Huitepec Ecological Reserve and 0.8 mi (1.3 km) from Church of San Cristobal.

What's nearby

  • Grutas de San Cristóbal - 3 min walk - 0.2 miles
  • Huitepec Ecological Reserve - 8 min walk - 0.5 miles
  • Amber Museum of Chiapas - 18 min walk - 1.0 mile
  • San Cristóbal de las Casas Cathedral - 5 min drive - 1.6 miles
  • Santo Domingo Handicraft Market - 8 min drive - 1.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 65 min drive

Restaurants

  • ‪Buffalos Wings - ‬11 min walk
  • ‪Restaurante Hacienda Club La Diligencia - ‬2 min drive
  • ‪Mi Sufrimiento 2 - ‬15 min walk
  • ‪Fragola - ‬4 min walk
  • ‪El Horno Secreto - ‬14 min walk

About this property

Hotel Rocaval

Hotel Rocaval offers 95 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 95 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a meal at Coreano Contem. Teddy´s or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in San Cristóbal de las Casas? This hotel has 1270 square feet (118 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Coreano Contem. Teddy´s - This theme restaurant specializes in Asian cuisine. Open daily.
Barra café especialidad - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 7:00 PM on request
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 160 for adults and MXN 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barra café especialidad
  • Coreano Contem. Teddy´s

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (1,270 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • In a provincial park
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per day, plus a deposit of MXN 1500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 120 for children
  • Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old)
  • Pet deposit: MXN 1500 per night
  • Pet fee: MXN 350 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Rocaval Hotel
Hotel Rocaval San Cristóbal de las Casas
Hotel Rocaval Hotel San Cristóbal de las Casas

Hotel Rocaval Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 154 out of 255 reviews
Rating 8 - Good. 58 out of 255 reviews
Rating 6 - Okay. 21 out of 255 reviews
Rating 4 - Poor. 6 out of 255 reviews
Rating 2 - Terrible. 16 out of 255 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, they are doing some renovations , A/C maybe only not fully working but overall quite good place
Stayed 6 nights in May 2026
Verified review

8/10 Good

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Easy parking. Within walking distance of shops and restaurants.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

chantel

Liked: Cleanliness, amenities, property conditions & facilities
Super pretty room! Wish we had stayed for more than one night
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Gustavo Ramiro

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

SERGIO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very good facility but very outdated the hotel has a huge potential to be excellent no air conditioning no fan only heat with over 76 degrees!!!
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Salomon Anaya

Liked: Property conditions & facilities
Disliked: Cleanliness
X
Stayed 2 nights in May 2025
Verified review

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was excellent! Super clean, comfortable, convenient, and spacious. Rooms are NOT soundproof since we could hear parties and traffic nearby. Breakfast fare was good, the service was lame.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Dr Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Abril Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was too noisy, walking steps all days and most of the night.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Gabriela

.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

alberto antonio

.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Is a nice comfortable hotel just the priority to customer service is not there...
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación en buenas condiciones, AC un poco ruidoso.
Stayed 1 night in May 2026
Verified review

8/10 Good

Guadalupe

Liked: Staff & service, property conditions & facilities
El Aseo de pisos deja que desear. El baño muy pequeño toallas muy gastadas. Pero bien en general
Stayed 2 nights in May 2026
Verified review

8/10 Good

Juan Luis

Liked: Cleanliness, staff & service, property conditions & facilities
No hay muchas opciones de desayuno, pero para descansar las habitaciones son amplias y aisladas del ruido.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Octavio O

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No vayan a rentar sus “Suites”, son malas, incómodas, pequeñas y calurosas. Nada tienen que ver con las fotos de su publicación
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Lugar muy bien ubicado
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

judith alejandra nieto

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel tiene una parte en construcción. Las habitaciones disponibles son oscuras, con alfombras muy sucias, camas duras, almohadas con relleno hecho bolas y limpieza deficiente (polvo, cabellos de otros huéspedes, etc.). Las ventanas no abren y el aire acondicionado no funciona (lo confirmamos con otros huéspedes) por lo que hacía muchísimo calor. El bufete de desayuno es malísimo. Para llegar al centro es necesario tomar taxi. Solo lo recomiendo si, como nosotros, quieren estar cerca del salón Miraval para un evento.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lorenzo C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, excelente atención,
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel viejo, con habitaciones limpias, aunque sin clima frío (solo ventilador), se sentían con humedad. La habitación estaba a un lado del comedor
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Las toallas muy viejas y las sábanas muy percibidas. Las almohadas huelen a sudor .
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel, muy cómodo, buen estacionamiento, instalaciones lindas (considero mejores las habitaciones estándar que las Jr), como puntos donde se puede mejorar están: la calidad del shampoo, jabón, toallas, y también la variedad en el restaurante.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness
Nos asignaron una habitación que no funcionaba la tarjeta y nos cambiaron a una segunda habitación en planta baja.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2026