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Hotel Dulce Luna

2.5 star property

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Photo gallery for Hotel Dulce Luna

21-inch TV with satellite channels
Standard Room | Bathroom | Shower, free toiletries, towels, soap
Standard Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets
Terrace/patio
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida Benito Juarez #13, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Place, Santo Domingo Handicraft Market
    ‪3 min walk‬
  • Place, Arches of Carmen
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Front of property
Hotel Mukul Na
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  • Parking included
  • Free WiFi
  • Restaurant
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4.7 out of 5, Exceptional, 254 reviews
$32 nightly
The price is $38
Jun 26 - Jun 27
Total with taxes and fees
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About the neighborhood

San Cristóbal de las Casas

A stay at Hotel Dulce Luna places you in the heart of San Cristóbal de las Casas, within a 10-minute walk of San Cristóbal de las Casas Cathedral and Santo Domingo Handicraft Market. .This hotel is 0.6 mi (1 km) from Church of San Nicolás and 0.7 mi (1.1 km) from Ciudad Cuauhtemoc.

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.2 miles
  • Arches of Carmen - 5 min walk - 0.3 miles
  • Plaza 31 de Marzo - 8 min walk - 0.5 miles
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.6 miles
  • Mesoamerican Museum of Jade - 11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪Huarache Azteca - ‬5 min walk
  • ‪Casa de Las Lolas - ‬1 min walk
  • ‪Hamburguezas De San Francisco - ‬5 min walk
  • ‪El Colibrí - ‬3 min walk
  • ‪Taqueria El Charrito - ‬5 min walk

About this property

Hotel Dulce Luna

Hotel Dulce Luna offers 18 accommodations with complimentary toiletries. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 18 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Full breakfasts are available daily from 7:30 AM to noon for a fee. Children aged 8 and younger eat free breakfast.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Children aged 8 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 95 per person

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 8 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 95 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Hotel Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna
Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna San Cristobal De Las Casas, Mexico - Chiapas
Jardines de Luz
OYO Hotel Dulce Luna
Hotel Dulce Luna Hotel
Hotel Dulce Luna San Cristóbal de las Casas
Hotel Dulce Luna Hotel San Cristóbal de las Casas

Hotel Dulce Luna Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 152 reviews
Rating 8 - Good. 43 out of 152 reviews
Rating 6 - Okay. 32 out of 152 reviews
Rating 4 - Poor. 25 out of 152 reviews
Rating 2 - Terrible. 11 out of 152 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Mirna

Liked: Cleanliness
Disliked: Property conditions & facilities
Tardo mucho en atenderme, no había agua calienteen el cuarto
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto, es súper cómodo y fácil de llegar, la atención es increíble.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ingrid Jhovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Jul 2025
Verified

8/10 Good

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel sencillo , está un poco descuidado le falta mantenimiento, en 1 de las habitaciones que reservamos estaba con mucha humedad pedimos un cambio pero no lo hicieron ya que estaba lleno el hotel .
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Octavio

Bien si tienes poco presupuesto

Es un hotel barato, y te ofrece justo eso, una cama donde dormir,un baño privado y habitación amplia. Realmente para el precio que pagamos, está bien, pero NO me quedaría ahí de nuevo, porque prefiero lugares más agradables La habitación no estaba sucia pero la falta de pintura en las paredes y los colchones bastante desgastados le daban una imagen algo "sucia". Nos rescató de una noche de fiesta, pero no volveria.
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
servicio de cafe deli, el trato fabuloso y la precion del agua extraordinaria
Stayed 1 night in May 2025
Verified

8/10 Good

Liz Mirel

Liked: Cleanliness, property conditions & facilities
Cumplió con lo esperado.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Candelaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien ubicada y sobre todo es miy comoda la instancia
Stayed 1 night in Apr 2025
Verified

8/10 Good

Luis Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, muy tranquilo el lugar
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel por el precio no puedes exigir más

La atención ves muy buena, el precio es bueno por lo que te incluye, sin duda volvería, y aunque no puedes exigir más hay áreas de oportunidad como que me ofrecieron estacionamiento y luego me rechazaron el acceso, y las cobijas en general todo muy bien . Cómo repito por el precio y la zona es de lo mejorcito que encontrarás.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y atento
Stayed 1 night in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien, Pero nos tocó ruido.

Las personas hacen mucho ruido, hay un juego de futbolito que es muy ruidoso y no permite descansar a gusto.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rubisel De Jesus

Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único es que no tenía Netflix jaja, está mejor que algunos hoteles de allí cerca
Stayed 1 night in May 2024
Verified

10/10 Excellent

Javier esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy cómodo y familiar recimendado
Stayed 1 night in May 2024
Verified

10/10 Excellent

Nancy Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Las personas de la recepción son muy amables, nos brindaron indicaciones en donde podíamos comer o pasar un rato agradable
Stayed 1 night in May 2024
Verified

10/10 Excellent

javier ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

viaje fin de semana

una experiencia agradable, el personal te recibe de una manera cordial
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente locación
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo

El servicio es bueno, el trato amable. El luga es sencillo pero muy comodo. Cuentan con agua caliente y ofrecen shampo, jabon, papel de baño, servicio de television por cable.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

miguel angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no recomendable

el hotel a mi criterio no cumple los estandares para calificarlo con tres estrellas, su localizacion no es clara y no se informa por parte del hotel fue dificil dar con la nomenclatura de la calle, la habitacion es mas adecuada para un Hostal o casa de huespedes, el sanitario no cuenta con lo basico para el aseo personal, solo con una toalla pequela , mala expediencia.
Stayed 1 night in Sep 2023
Verified

8/10 Good

juan carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo muy buena mi estancia A dos cuadra del ado ,hay hospitales cerca tiendas, restaurante a dos cuadras Para descansar todo bien ,si quieren habitación más grande pidan más grande y habitación doble.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Dinora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sencillo y bonito
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Giovanni

Disliked: Amenities, property conditions & facilities
Muy mala, desde que no hay ventilación y al solicitar mandan en equipo en espantosas condiciones. Para facturar ponen excusas y no se ponen de acuerdo para informar al cliente en tiempo y forma. Tampoco admiten visitas.
Verified

8/10 Good

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy pequeño...

La ubicacion esta muy bien. Solo que el cuarto esta muy pequeño y las camas estan muy bajas, no puedes caminar bien entre una cama y otra....Muy pequeño en cuarto
Stayed 2 nights in May 2022
Verified

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Nuit agréable, calme
Stayed 1 night in Jan 2022