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Casa Indigo Hotel

3.0 star property

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Photo gallery for Casa Indigo Hotel

An indoor dining area with wooden tables and chairs, a brick wall, and a green plant wall.
Double Room | In-room safe, desk, free WiFi, bed sheets
Hallway
BBQ/picnic area
A corridor with a tiled floor, a metal railing, and a fire extinguisher mounted on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Housekeeping
  • 24/7 front desk
The current price is $59
$50 nightly
$59 total
Total with taxes and fees
Jun 26 - Jun 27

Explore the area

View in a map
Matamoros #8 La Merced, San Cristóbal de las Casas, CHIS, 29240
  • Place, Amber Museum of Chiapas
    ‪2 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪6 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪7 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪147 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Park view
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, free WiFi, bed sheets

Quadruple Room

  • 160 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Front of property
Hotel Mukul Na
San Cristóbal de las Casas
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
4.7 out of 5, Exceptional, 254 reviews
$32 nightly
The price is $38
Jun 26 - Jun 27
Total with taxes and fees
Hotel Mukul Na

About the neighborhood

San Cristóbal de las Casas

Casa Indigo Hotel is in the heart of San Cristóbal de las Casas, within a 10-minute walk of Amber Museum of Chiapas and San Cristóbal de las Casas Cathedral. .This hotel is 0.1 mi (0.2 km) from Regional Costume Museum and 0.2 mi (0.3 km) from Plaza 31 de Marzo.

What's nearby

  • Amber Museum of Chiapas - 2 min walk - 0.1 miles
  • Arches of Carmen - 5 min walk - 0.3 miles
  • Mesoamerican Museum of Jade - 5 min walk - 0.3 miles
  • Santo Domingo Handicraft Market - 6 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.4 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive

Restaurants

  • ‪La Faena Tacos•Parrilla•Bar - ‬2 min walk
  • ‪Antojitos Carmelita - ‬1 min walk
  • ‪Tamales Regionales - ‬3 min walk
  • ‪La REAL - ‬3 min walk
  • ‪Doña Ame Tamales - ‬2 min walk

About this property

Casa Indigo Hotel

Casa Indigo Hotel offers 19 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, designer toiletries, and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Stay in one of 19 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At Casa Indigo Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk, luggage storage, and a library. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Casa Indigo Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Casa Indigo Hotel San Cristobal de las Casas
Casa Indigo Hotel
Hotel Casa Indigo San Cristobal De Las Casas, Mexico - Chiapas
Casa Indigo San Cristobal de las Casas
Casa Ingo Cristobal las Casas
Casa Indigo Hotel Hotel
Casa Indigo Hotel San Cristóbal de las Casas
Casa Indigo Hotel Hotel San Cristóbal de las Casas

Casa Indigo Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 95 out of 236 reviews
Rating 8 - Good. 104 out of 236 reviews
Rating 6 - Okay. 26 out of 236 reviews
Rating 4 - Poor. 9 out of 236 reviews
Rating 2 - Terrible. 2 out of 236 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesus Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Todo muy bien, muy amables en general
Stayed 7 nights in Apr 2024
Verified

4/10 Poor

José Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No vuelvo a llegar al pozo del colchón

Los colchones pésimo, mejor dormir en el suelo, se les contento si los cambiaban, teniendo habitaciones vacías y no lo hicieron, no cambias las toallas, siempre las misma en los 7 días que estuvimos y te dejan cafetera pero nunca te ponen café, solo el primer día y un día nos dejaron sin rollo sanitario
Stayed 6 nights in Dec 2023
Verified

8/10 Good

MOISES

Liked: Cleanliness, staff & service, property conditions & facilities
La cercania con el centro historico...
Stayed 4 nights in Jul 2022
Verified

6/10 Okay

Edna

Liked: Staff & service
Disliked: Amenities
It is a beautiful property and the concept is very nice, the only downfalls are the beds (hard as a rock) and shower needs to be deep-cleaned or be remodel. Breakfast, excellent, good staff service.
Stayed 8 nights in Mar 2022
Verified

6/10 Okay

Edgar Alejandro

Disliked: Staff & service, room comfort

Caro para lo que ofrece.

Hotel sin estacionamiento, camas duras, no había caliente en la mañana para ducharse, red de internet muy mala.
Stayed 1 night in Dec 2020
Verified

8/10 Good

SALOMON

Liked: Cleanliness, staff & service, property conditions & facilities

Parking is not on the premises

Parking is not part of the hotel, but a block away. Very inconvenient, specially if it's raining and you a lot of bags
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
The location was ideal for walking to town and seeing sights. We lost a phone while there, and staff were helpful to us to look for it. However we looked under furniture where a very thick layer of dust covered the floors, never been swept under the beds or dressers. Don’t stay in Room 75 until they correct the shower plumbing as the odor is extremely offensive. Breakfasts were very good, juice and fruit and bread are self serve, eggs are served if you ask for it. Generally we enjoyed our stay and would recommend this hotel.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación a 3 cuadras de los corredores turísticos, personal muy amable, muy bonito concepto. Volvería a hospedarme ahí
Stayed 6 nights in Feb 2020
Verified

8/10 Good

LUIS

Liked: Cleanliness, staff & service
Me gusto el estilo y ubicación, sin embargo creo que por ser estilo rustico no quiera decir que no se cuiden los detalles, ejemplo sellado de puertas y ventanas, acabados en las habitaciones.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación y buena atención el estacionamiento a la vuelta del lugar recomendable
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico y tranquila la zona muchos comercios excelentes ubicaci
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

RAFAEL ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL CENTRICO

EXCELENTE HOTEL, MUY CÉNTRICO, DESAYUNO COMPLETO!!!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato del personal fue muy amable y las habitaciones sencillas pero muy cómodas.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

MARIA GUADALUPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mas que excelente, el trato de Carlos en recepción es lindísima persona, todos muy atentos el hotel lindo, lo he recomendado a mis amistades que próximamente van a san cristobal
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiene estilo.

Me encanto, tiene un estilo único. Solo habría que mejorar un poco la ventilación.
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Victoria

Liked: Staff & service
ubicacion muy buena habitaciones sin ventilacion y ruidosas
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sfeervol hotel, nette kamers. Helaas spreekt het personeel geen engels
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Tiene diseño antiguo pero está lleno de humedad y es muy caro para los servicios que ofrece. Además si contrata por Expedia no facturan
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal super amable! :)

Hotel pequeño pero super lindo, cómodo; el personal super amable!!!... Ahí contraté todos los tours, y pasan por ti al hotel, no sé si por la ubicación del hotel, pero, mi familia y yo eramos los primeros en subir a la camioneta que pasaba por nosotros, así que teníamos la ventaja de escoger los lugares. Está a 4 cuadras del centro de San Cristobal, distancia super accesible para ir caminando, viendo tienditas, ir al oxxo, a un bar y regresar de la misma manera. El desayuno es sencillo, pero rico.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Me encanto su concepto rústico pero al mismo tiempo moderno, muy linda habitación cómoda Si servicio excelente.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sencillo, pero bonito, limpio, bien ubicado. Perfecto para mantenerte activo en el día y llegar a descansar. El desayuno de la mañana, cumplidor. Personal muy atento
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Comfort. Cleanliness. Staff. Good Breakfast. Always enjoy staying at the Casa Indigo!
Stayed 7 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el establecimiento, el servicio excelente, la ubicación y la comida también. El único "pero" que le pongo es que la habitación que me dieron estaba exactamente en la esquina y había ruido de la calle todo el día y hasta altas horas de la noche.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente trato del personal , habitación limpia , rico desayuno
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal un poco despistado. El desayuno podría variar más. La ducha debería tener mas ventilación.
Stayed 2 nights in May 2019