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Casa del Alma Hotel Boutique & Spa

Property class: 4

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Photo gallery for Casa del Alma Hotel Boutique & Spa

Building design
An outdoor patio with wooden furniture, a tiled floor, and a building with a tiled roof and windows.
Standard Suite, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
A rooftop with terracotta tiles, a church, and mountains in the background.
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $171
$145 nightly
$171 total
Total with taxes and fees
Aug 25 - Aug 26

Explore the area

View in a map
Calle 16 de Septiembre No. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200
  • Place, Mesoamerican Museum of Jade
    ‪2 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Place, Plaza 31 de Marzo
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪146 min drive‬

Room options

View all photos for Junior Suite

A bedroom with a large bed, a TV mounted on the wall, and a view of the outside through a sliding door.

Junior Suite

  • Mountain view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Master)

A hotel room with a large bed, two bedside tables with lamps, a small sofa, and a mirror on the wall.

Suite (Master)

  • City view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Suite, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a balcony, and a wall with a leaf design.

Superior Suite, 1 King Bed, Balcony

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for JUNIOR SUITE

A hotel room with a large bed, two bedside lamps, and a dark headboard.

JUNIOR SUITE

  • 667 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

JUNIOR SUITE KING SIZE BED

  • Sleeps 5
  • Free WiFi

JUNIOR SUITE STANDARD

  • Sleeps 5
  • Free WiFi

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About the neighborhood

San Cristóbal de las Casas

A stay at Casa del Alma Hotel Boutique & Spa places you in the heart of San Cristóbal de las Casas, steps from Mesoamerican Museum of Jade and 4 minutes by foot from San Cristóbal de las Casas Cathedral. .This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center.

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.1 miles
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.2 miles
  • Plaza 31 de Marzo - 3 min walk - 0.2 miles
  • Museo de San Cristóbal - 3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market - 8 min walk - 0.5 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 74 min drive

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Al Grano Café - ‬5 min walk
  • ‪Las Pichanchas - ‬5 min walk
  • ‪Cacao Nativa - ‬5 min walk

About this property

Casa del Alma Hotel Boutique & Spa

Casa del Alma Hotel Boutique & Spa offers 27 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 27 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a health club and a sauna. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in San Cristóbal de las Casas? This hotel has 409 square feet (38 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (409 square feet of space)
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2012
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 450 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2400 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: MXN 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 276 out of 342 reviews
Rating 8 - Good. 43 out of 342 reviews
Rating 6 - Okay. 16 out of 342 reviews
Rating 4 - Poor. 5 out of 342 reviews
Rating 2 - Terrible. 2 out of 342 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Icela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in walking distance to many restaurants and bars. All staff where friendly and helpful. Will definitely return in the future.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Saúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel highly recommended.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful stuff. The property is being reformed at the moment.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I come to San Cristobal -- comfortable rooms, great staff, good food.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff of this hotel is Amazing! I really thank them for their hospitality and service to us.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities
Everything was amazing
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location, staff really helpful with booking tours. Close to everything very walkable!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent!
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

MADELINA

Liked: Cleanliness, staff & service
Excellent location.
Stayed 5 nights in Apr 2023
Verified review

6/10 Okay

Nicolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is quite nice, beds are comfortable, service is ok
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

DANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located, great customer service, staff very attentive to our needs.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Saúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here on every trip to San Cristobal. The staff is friendly and helpful and the amenities are wonderful.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel close to the city center
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilike the front desk service excelentand locacion
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

jose l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown very convenient location
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience! Clean, walkable to all the places we wanted to visit, and the staff was nice and helpful!!
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently in the heart of the town recommended.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servico
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed there with my dad and brother. The location is fantastic, rooms are spacious, modern and clean. Christel the concierge was super helpful and the restaurant is pretty good. The best part about casa del alma is the free underground parking since it’s extremely difficult to find parking around downtown San Cristobal. Great experience!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful comfortable hotel in city center. Close to restaurants and city action but quiet. Lovely large room with comfortable bedding, spacious bathroom with all of the amenities. Highly recommend.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

lorena

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025