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Sonesta ES Suites San Antonio Downtown Alamo Plaza

3.0 star property

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Photo gallery for Sonesta ES Suites San Antonio Downtown Alamo Plaza

Lobby
Exterior
Fridge, microwave, coffee/tea maker
Seasonal outdoor pool
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Parking available
  • 24/7 front desk

Explore the area

Map
425 Bonham, San Antonio, TX, 78205
  • Alamo
    ‪3 min walk‬
  • River Walk
    ‪7 min walk‬
  • Henry B. González Convention Center
    ‪8 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds, Accessible (Mobility Tub Two Bedrooms)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

9.2 out of 10
Wonderful
(34 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

9.4 out of 10
Exceptional
(88 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds (Studio)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Deluxe Room, Multiple Beds (Studio)

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom)

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Total includes taxes and fees
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About the neighborhood

San Antonio

Sonesta ES Suites San Antonio Downtown Alamo Plaza is centrally located in San Antonio, a 4-minute walk from Shops at Rivercenter and 6 minutes by foot from Alamo. .This hotel is 0.6 mi (1 km) from River Walk and 0.7 mi (1.2 km) from Henry B. González Convention Center.

What's nearby

  • Alamo - 3 min walk - 0.2 miles
  • Shops at Rivercenter - 3 min walk - 0.2 miles
  • River Walk - 7 min walk - 0.4 miles
  • Henry B. González Convention Center - 8 min walk - 0.5 miles
  • Alamodome - 19 min walk - 1.0 mile

Getting around

  • San Antonio Station - 15 min walk
  • San Antonio International Airport (SAT) - 10 min drive

Restaurants

  • ‪Yard House - ‬11 min walk
  • ‪Fogo de Chao - ‬12 min walk
  • ‪LandShark Bar & Grill - ‬12 min walk
  • ‪Crockett Tavern - ‬3 min walk
  • ‪Smoke Skybar - ‬6 min walk

About this property

Sonesta ES Suites San Antonio Downtown Alamo Plaza

Hotel with free breakfast, a quick walk to Alamo
Sonesta ES Suites San Antonio Downtown Alamo Plaza offers 220 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms, featuring kitchens with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a reception hall.
Grab a bite from the snack bar/deli serving guests of Sonesta ES Suites San Antonio Downtown Alamo Plaza. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (42 inches high)

More

  • 13 floors
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Valet Parking is available on a first-come, first-served basis. No self parking permitted at property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 15.00 per day
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Parking height restrictions apply

Property is also known as

Marriott Alamo
Residence Inn Alamo
Residence Inn Marriott Alamo
Residence Inn Marriott Alamo Hotel
Residence Inn Marriott Alamo Hotel San Antonio Plaza
Residence Inn Marriott San Antonio Alamo Plaza
Residence Inn Marriott San Antonio Downtown/Alamo Plaza Hotel
Residence Inn Marriott Downtown/Alamo Plaza Hotel
Residence Inn Marriott San Antonio Downtown/Alamo Plaza
Residence Inn Marriott Downtown/Alamo Plaza

Sonesta ES Suites San Antonio Downtown Alamo Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 853 out of 1601 reviews
Rating 8 - Good. 391 out of 1601 reviews
Rating 6 - Okay. 180 out of 1601 reviews
Rating 4 - Poor. 92 out of 1601 reviews
Rating 2 - Terrible. 85 out of 1601 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krestin

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean nice and newly remodeled would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Stayed 4 nights in Mar 2025

10/10 Excellent

Alannah

Stayed 2 nights in Mar 2025

8/10 Good

dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option for a SA visit. Having a kitchenette in the room was terrific. I would have liked some dish detergent, a dish cloth and towel for handwashing dishes. We just didn't use enough dishes (nor were there enough in the cupboard!) to warrant using the dishwasher. The only dish detergent provided was for the dishwasher.
Stayed 5 nights in Mar 2025

4/10 Poor

Arturo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Valet problems

The room and hotel itself was good the pool was pretty small and extremely cold . The reason why my experience was ruined was due to the valet they charged me $80+ for my vehicle a stock Toyota tundra “oversized vehicle “ according to them an expense that I wasn’t notified about when booking then to make it worse my truck has a compustar security system installed I notified the valet team multiple times to unarm the system before attempting to start the truck they set off the alarm multiple times and at one point one of them triggered the kill switch on my truck . I got a notification that 5 am that my truck had a level two schock alert so in the morning when I went down to ask to see my truck the valet team member told me that he had shaken the handle and that’s what had triggered the alarm when I told him that I wanted to see the vehicle he gave me attitude and was upset that I wanted to make sure my vehicle was okay . The valet will keep me from ever booking this hotel again which sucks because the location is pretty cold
Stayed 2 nights in Mar 2025

8/10 Good

Yahaira

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Hotel was quiet and clean. They do well especially considering how busy they get
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, walkable to the Alamo and Riverwalk.
Stayed 2 nights in Mar 2025

6/10 Okay

Quentin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The location is fantastic. Breakfast was decent, and the self-serve options (to buy) in the lobby area were good. The valet parking (required, or park off site somewhere) was a hassle - note that it is mandatory valet, no self-park, and is $40/night; also, because it is required of every guest parking on site, peak times WILL see you waiting for your car for quite a while. The hallways were dirty (we walked past the same q-tip, flosser, and piece of plastic every time we walked through the hall on our floor for the first 24 hours), the bed was very uncomfortable (huge saggy spot in the middle, so that you rolled inward unless you slept right on the edge), the a/c was very slow to cool the room down, the hot water was slow to heat up, and the tub felt like it had a slant towards the drain, making the shower/tub slippery.
Stayed 2 nights in Mar 2025

8/10 Good

Anne-Sophie

Stayed 2 nights in Mar 2025

10/10 Excellent

Ralene Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and spacious. Breakfast was definitely a plus. The Riverwalk and Alamo were close by but still a bit of a walk. Had a great time and overall well worth it.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

SungEun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Deborah

Traveled with family
Liked: Amenities
Good hotel and a good price (but read further). Excellent location for downtown and river areas. Breakfast finishes at 9am :o( Valet parking is a ripoff at $40 plus tax per night (with no self park option) and we waited 40 minutes for the car after checkout before insisting on getting it ourselves. That was our lasting memory of the place. Shame.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,spacious everything really close to river walk.
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like paying $50 for valet parking . Was not aware that was the only option available. Over priced !!!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Our room was not ready when we arrived at check in time. Had to wait a couple hours for a room to be cleaned and ready for us to check in.
Stayed 4 nights in Mar 2025

6/10 Okay

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at property at 3:35pm for check in. They wanted to charge an early check in fee because check in is at 4:00pm. We sat in lobby until 4:01 to save us the extra charge. So inconvenient! I understand a charge if you request a room 3-4 hours prior to check in.
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Staff wasn’t very friendly. The best people worked the valet stand and they were great. The front desk staff acted shocked when I requested clean towels and for my room to be cleaned. The room was ok and the location is within walking distance for several attractions.
Stayed 4 nights in Mar 2025

6/10 Okay

Amando

Liked: Staff & service
Staff was great and friendly, the place was not all that. AC was did not seem to functioning properly, it was loud as well. It seems a bit dated over all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were large with living room and small kitchen. Very convient location to the Alamo and River walk.
Stayed 1 night in Mar 2025

8/10 Good

Katrina

Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious.
Stayed 5 nights in Mar 2025