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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Property class: 2.5

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Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

A hotel lobby with a reception desk, seating area, and a large dining table.
A multi-story hotel with a stone facade, large windows, and a covered entrance area.
A hotel reception area with a reception desk, a clock, and a glass door leading outside.
A gym with treadmills, elliptical machines, and weightlifting equipment.
A hotel room with a bed, a desk, a television, and a seating area.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services
The current price is $116
$99 nightly
$116 total
Total with taxes and fees
Sep 26 - Sep 27

Explore the area

View in a map
4639 Rittiman Road, San Antonio, TX, 78218
  • Place, James Park
    ‪19 min walk‬
  • Place, Joint Base San Antonio
    ‪2 min drive‬
  • Place, River Walk
    ‪10 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed

A hotel room with a bed, a desk, a television, and a chair.

1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 2 Queen Beds Smoking

A hotel room with two beds, a desk, a television, and artwork on the walls.

2 Queen Beds Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 King Bed Suite - Smoking

A hotel room with a patterned sofa, a bed with a headboard, a desk, and a chair.

1 King Bed Suite - Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

A hotel room with a bed, a desk with a chair, a television, a desk lamp, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a television, and a seating area.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, and artwork on the walls.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a television, and a seating area.

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk with a chair, a television, and artwork on the walls.

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a desk with a chair, a television, and artwork on the walls.

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 306 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

A hotel room with a patterned sofa, a bed with a headboard, a desk with a chair, and a television.

Suite, 1 King Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a patterned sofa, a bed with a headboard, a desk with a chair, and a television.

Suite, 1 King Bed, Accessible, Non Smoking

  • 342 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

A hotel room with a patterned sofa, a bed with a headboard, a desk with a chair, and a television.

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Suite, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

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About the neighborhood

San Antonio

With a stay at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center, you'll be centrally located in San Antonio, within a 10-minute drive of Frost Bank Center and Alamo. .This hotel is 7.7 mi (12.5 km) from River Walk and 8.1 mi (13.1 km) from Henry B. González Convention Center.

What's nearby

  • James Park - 19 min walk - 1.0 mile
  • Joint Base San Antonio - 2 min drive - 1.4 miles
  • River Walk - 10 min drive - 8.9 miles
  • Henry B. González Convention Center - 11 min drive - 9.3 miles
  • Frost Bank Center - 11 min drive - 5.9 miles

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪Burger Boy - ‬3 min drive
  • ‪Church's Texas Chicken - ‬2 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Sat Asian Seafood Restaurant & Bar - ‬5 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers 54 accommodations with coffee/tea makers and hair dryers. 42-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 54 guestrooms featuring refrigerators and microwaves. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
A complimentary self-serve breakfast is served daily from 5:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 5:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children 16 years old and younger are not permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 285 out of 786 reviews
Rating 8 - Good. 205 out of 786 reviews
Rating 6 - Okay. 147 out of 786 reviews
Rating 4 - Poor. 65 out of 786 reviews
Rating 2 - Terrible. 84 out of 786 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, all the amenities I needed, conveniently located, and tasty breakfast in the morning
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, room was clean, had all the amenities I needed, and was conveniently close to where I was going
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Old hotel limping along.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Employ attitude is not great
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness
The room was clean, the staff was friendly and helpful.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good to stay there thank yall
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
Great place to stay at a reasonable price. Very helpful and friendly staff.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Amenities
Sleeping at night was difficult since hotel is closed to a major highway. Breakfast was poor quality, no choice for nutritious items. Ice machine had no ice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay beds were really comfortable, room was really clean
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stay.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Needed a place for the night and this place was good. Good breakfast also.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pleasant stay
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, affordable and good service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with all accommodations for the price.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Amenities
Good Waffles.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Hotel clean staff very friendly
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and very accessible to destination. Very pleased with the hotel.
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Liked: Staff & service
Location was great!
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Property conditions & facilities
Jesse was awesome greeted us and helped us with the booking but for the facility itself nasty and a very outdated hotel.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how nice and peaceful it was. It bed was very comfortable. The staff was very friendly.
Stayed 2 nights in Aug 2025