I booked this hotel because the room description stated it was a “Mountain View room,” which was the main reason for my choice. However, upon arrival, I was given a ground floor room with a window facing the street and highway. This made the room much noisier than expected and quite different from what was advertised, which left me disappointed during my stay.
That said, I would like to acknowledge that the room itself was spacious and clean, which I appreciated. With more accurate room descriptions and better alignment between what is booked and what is provided, the overall guest experience could be greatly improved.