2/10 Terrible
Megan
Business traveler, Traveled with partner
Sep 21, 2025
Well the pictures from the site do not remotely look like how it is so beware. Me and my Husband showed up and the guy at the front desk said they didnt have the king room we reserved, was rude at that. Finally got it sorted out. The bathroom door had a huge hole in it and the front door had a bunch of knuckle marks. The microwave was filthy. There was no sheet on the mattress just a filthy topper. My husband went down to tell them we had no sheet. Housekeeping brought a fitted sheet and a top sheet to the room. My husband said what about the microwave? She told us she was off and she would bring us something to clean it, never happened. This was a non smoking room but it smelled like someone had been chain smoking cigarettes in the room so much we had to wash all of our clothes the next day when we checked out. We were not expecting 5 star accommodations but we thought the room would at least resemble the pictures of the site and was clean. Oh and one of the lamps didn't have a lamp shade and all the outlets looked sketchy to say the least. Also outside there are what look like addicts hanging out outside. We seen a man sell some guy something in a pill bottle. The only positive I can say is my husband spoke to Frank this morning and he was very understanding on why we were upset. They wouldnt approve a refund to expedia but I would not recommend a stay here and they should update the pictures on the site. I took plenty of pictures.




Megan
Stayed 1 night in Sep 2025

















