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The Spa Hotel

Property class: 4

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Photo gallery for The Spa Hotel

A modern indoor pool with a glass ceiling, large windows, and a view of the garden.
A spacious dining area with multiple tables and chairs, large windows, and hanging plants.
A breakfast table with a newspaper, fruits, pastries, and beverages, set on a balcony with a railing.
A modern hotel room with a large bed, a sitting area with a blue armchair, a round mirror, and a bathroom with a white bathtub and marble walls.
A hotel entrance with a red car parked outside, a doormat with a logo, and a chandelier above the door.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
The current price is $146
$122 nightly
$146 total
Total with taxes and fees
Oct 26 - Oct 27

Explore the area

View in a map
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Spa Valley Railway
    ‪14 min walk‬
  • Place, Assembly Hall Theater
    ‪2 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪52 min drive‬

Room options

View all photos for Cosy Double

A modern hotel room with a large bed, bedside tables, a small table with cups, a window with a view, and an air conditioning unit.

Cosy Double

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, and a mirror wall.

Superior Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Deluxe double room

A neatly made bed with a patterned bedspread, a wooden headboard, and multiple pillows.

Cosy Deluxe double room

8.8 out of 10
Excellent
(25 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Solo Traveller

A hotel room with a bed, bedside table, lamp, and a door with a lock and keycard reader.

Solo Traveller

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cosy Double Room Single Use

A modern hotel room with a large bed, bedside tables, a small table with cups, a window with a view, and an air conditioning unit.

Cosy Double Room Single Use

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Double Room Single Use

A neatly made bed with a patterned bedspread, a wooden headboard, and multiple pillows.

Cosy Deluxe Double Room Single Use

9.4 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Twin Room (Single Use)

A hotel room with two beds, a desk, a chair, and a window with a view.

Cosy Deluxe Twin Room (Single Use)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Spacious Double Room

A bedroom with a large bed, a nightstand, a lamp, and a window with curtains.

Spacious Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Feature Room

A modern hotel room with a large bed, a sitting area with a blue armchair, a round mirror, and a bathroom with a white bathtub and marble walls.

Feature Room

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgent Room

A bedroom with a bed, bedside lamps, a chair, and a door.

Indulgent Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A reception area with a wooden ceiling, a brick wall, and a reception desk.
Mercure Tunbridge Wells Hotel
Royal Tunbridge Wells
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 1,001 reviews
$75 nightly
The price is $90
Nov 8 - Nov 9
Total with taxes and fees
Mercure Tunbridge Wells Hotel

About the neighborhood

Royal Tunbridge Wells

Located in Royal Tunbridge Wells, The Spa Hotel is within a 15-minute walk of Pantiles and Spa Valley Railway. .This spa hotel is 19.5 mi (31.4 km) from Surrey Hills and 0.8 mi (1.2 km) from Trinity Theatre.

What's nearby

  • Pantiles - 12 min walk - 0.7 miles
  • Spa Valley Railway - 14 min walk - 0.8 miles
  • Tunbridge Wells Museum and Art Gallery - 18 min walk - 1.0 mile
  • Calverley Grounds - 18 min walk - 1.0 mile
  • Assembly Hall Theater - 2 min drive - 0.8 miles

Getting around

  • Tunbridge Wells Station - 16 min walk
  • Gatwick Airport (LGW) - 50 min drive

Restaurants

  • ‪The Ragged Trousers - ‬13 min walk
  • ‪The Sussex Arms - ‬14 min walk
  • ‪Mad Dog Brewery Tap - ‬14 min walk
  • ‪Old Auction House - ‬15 min walk
  • ‪The Bedford - ‬16 min walk

About this property

The Spa Hotel

The Spa Hotel offers 70 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at The Orangery Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
English breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
The Orangery Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Orangery Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 25.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

The Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1004 reviews
Rating 8 - Good. 267 out of 1004 reviews
Rating 6 - Okay. 89 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay., the staff were very attentive,and all meals were excellent
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very attentive and helpful staff. Dining was great and the pool was superb!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Friendly helpful staff.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, fantastic staff, would stay there again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great Recommend
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay for weekend away. Comfortable, clean and helpful staff. Enjoyed breakfast selection. Great place to walk from town centre and to High Rocks if you want to get the steps in!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really attentive staff and clean hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this for a treat for my son And his girlfriend and they said it’s was such an amazing hotel, beautiful room and they had a wonderful experience
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and made our stay really enjoyable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotels, the rooms were tastefully decorated, the pool and steam room was very clean and tidy and the gardens were lovely.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff, we’ll be back
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel, calm and relaxing and I will definitely visit again Thankyou
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible, attention to detail spot on, staff extremely helpful & they have electric car chargers which is super helpful & they guide you through the simple process of charging your vehicle. Air conditioning in the rooms as standard. in general, highly recommend.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool, great room and excellent continental breakfast. Lovely staff!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice establishment and excellent service! Would definately stay again.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy with everything
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is elegant and peaceful.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, the facilities are great with a nice pool, gym, sauna and stream room all included in your stay. The breakfast is fantastic with a range of really quality options to choose from. The air conditioned rooms were an absolute must in the recent heatwave and meant you could get a great night's sleep. My biggest compliments have to go to the staff though, I interacted with so many of them throughout my stay and they were all so friendly and helpful which is such a rarity, so full credit to them, especially Keira at breakfast who was amazing. I already can't wait to come back and stay here again!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely room at a good price.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent stay. Great staff and facilities
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean and decent spa/ gym area. Cozy room.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
In a room top of stairs by lift not ideal Staff tried to help but said fully booked got no sleep
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good twin bed hotel room for a nights stay. Clean crisp bed linen. Powerful shower and plenty of hot water. Breakfast okay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Second time staying here and experiences consistently very good. Friendly and attentive staff, clean and comfortable rooms. Had room service both times and both times food was lovely. Breakfast also nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything about this hotel
Stayed 2 nights in Dec 2025