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Mercure Tunbridge Wells Hotel

Property class: 4

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Photo gallery for Mercure Tunbridge Wells Hotel

A breakfast buffet with various food items and condiments.
A hotel room with a large bed, a TV, a wooden coffee table, and a patterned carpet.
A reception area with a wooden ceiling, a brick wall, and a reception desk.
An outdoor seating area with tables and chairs, surrounded by trees and a building in the background.
A pond with lily pads surrounded by brick walkways and greenery.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
The current price is $91
$75 nightly
$91 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL
  • Place, BowlPlex Tunbridge Wells
    ‪6 min drive‬
  • Place, Pantiles
    ‪8 min drive‬
  • Place, Hever Castle and Gardens
    ‪33 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪57 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

A hotel room with a large bed, a TV, a wooden coffee table, and a patterned carpet.

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, two pillows, a nightstand, a lamp, a chair, a window with curtains, and a patterned wallpaper.

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(55 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds (Classic)

A hotel room with two beds, a desk with a laptop, a chair, a lamp, and a window with curtains.

Family Room, Multiple Beds (Classic)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a desk with a laptop, a chair, a lamp, and a window with curtains.

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, a desk with a television, a chair, and a window with curtains.

Privilege, Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

In-room dining
The Spa Hotel
Royal Tunbridge Wells
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,005 reviews
$123 nightly
The price is $148
Oct 4 - Oct 5
Total with taxes and fees
The Spa Hotel

About the neighborhood

Royal Tunbridge Wells

Located in Royal Tunbridge Wells, Mercure Tunbridge Wells Hotel is a 3-minute drive from Dunorlan Park and 5 minutes from Pantiles. .This hotel is 5.5 mi (8.8 km) from Tonbridge Castle and 5.6 mi (9.1 km) from Hop Farm Family Park.

What's nearby

  • BowlPlex Tunbridge Wells - 6 min drive - 2.1 miles
  • Pantiles - 8 min drive - 3.3 miles
  • Tonbridge Castle - 11 min drive - 6.6 miles
  • Bewl Water - 14 min drive - 8.5 miles
  • Hever Castle and Gardens - 33 min drive - 16.2 miles

Getting around

  • Maidstone Beltring Station - 9 min drive
  • Gatwick Airport (LGW) - 48 min drive

Restaurants

  • ‪Pierre Lotti Cafe - ‬5 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪Greggs - ‬3 min drive
  • ‪Costa Coffee - ‬7 min walk

About this property

Mercure Tunbridge Wells Hotel

Mercure Tunbridge Wells Hotel offers 84 accommodations with hair dryers and complimentary toiletries. LED televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 84 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a hair salon. Additional features at this hotel include a picnic area and a banquet hall.
Satisfy your appetite for dinner at The Mallows, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Royal Tunbridge Wells? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Mallows - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Mallows

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,306 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells

Mercure Tunbridge Wells Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 325 out of 1004 reviews
Rating 8 - Good. 372 out of 1004 reviews
Rating 6 - Okay. 188 out of 1004 reviews
Rating 4 - Poor. 72 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and plenty of parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful food with a lovely clean room and plenty of parking
Stayed 1 night in May 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay. The only issue I had was that you have to pay an overnight car parking fee and this wasn’t disclosed on Expedia. Breakfast was good and the staff were friendly too.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jo

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff were excellent and very helpful at check in. Parking is good Didn’t stay for breakfast as had to leave early The room was tired but bedding was clean and the room was a good size It was a really warm evening and the staff provided us with a really good fan
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shirish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all the departments. Very comfortable bed and clean room.
Stayed 1 night in May 2026
Verified review

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , pleasant staff and convenient
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and helpful with always a big smile. Excellent.
Stayed 1 night in May 2026
Verified review

6/10 Okay

steve

Liked: Cleanliness, staff & service
Staff excellent, welcoming and helpful. Good value hotel. Only downsides had to pay for parking which seems a liberty considering where the hotel is. It’s not a town centre hotel. If they’d added it to the hotel price we wouldn’t have noticed
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Adrian

Lovely friendly staff from Steve on reception and Tim in the restaurant they couldn’t do enough to make our stay more enjoyable
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Clean and friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have the breakfast finished a little bit later, nice breakfas and staffk
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond only thing not positive was the car park charge, should be free for guests
Stayed 1 night in May 2026
Verified review

8/10 Good

Dan

Liked: Cleanliness
Friendly staff Clean room
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Joslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant !!!!!!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jean-Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was goodnight stay with towel and a gift on bed which was a nice touch. It was easy to find and reception has cups of water if you want . The only things is that you have to pay £10 a night for parking which should either be part of room price or be told in advance. Easy to Christ just have to put key in a checkout box
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on a great location with great staff.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sidney

Liked: Cleanliness, property conditions & facilities
I was very happy with this hotel, everything was clean and tidy, the staff were polite and very help, the breakfast food was plenty and well presented, checkin was also easy and quick, the rooms were well laid out and clean, very happy
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities
Reception staff at check was very helpful and amenable. Breakfast staff were courteous and helpful.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food ordered via room service was excellent and affordable.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Cara

Liked: Staff & service, amenities
Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good breakfast overall good stay
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, room comfort
Clean room, friendly staff.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Good for a one night stay as I have used before. However as a £10 parking charge has recently been introduced and I was not made aware of this when booking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it was fresh, and lovely breakfast and the meal in the evening was delicious. Comfortable room and was treated in the room when getting there with treats in the room. And the check in staff were kind and very helpful. Couldn’t do enough to help. The room was lovely and clean and presentable.
Stayed 2 nights in Mar 2026