ASURE Cleveland Rotorua

3.0 star property

Choose dates to view prices

Photo gallery for ASURE Cleveland Rotorua

Outdoor pool
Deluxe Studio | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Cottage | Desk, iron/ironing board, cribs/infant beds, free WiFi

Room options

View all photos for Budget Studio

Budget Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Budget Studio

9.0 out of 10
Wonderful
(19 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

1 Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

2 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage | Desk, iron/ironing board, cribs/infant beds, free WiFi

3 Bedroom Cottage

9.0 out of 10
Wonderful
(2 reviews)
  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 Double Bed

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

Family 2 Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

Pool View 2 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

1 Bedroom Family Apartment

  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Studio

9.2 out of 10
Wonderful
(17 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Accessible Deluxe Studio

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Superior Studio | Terrace/patio
Ripple Rotorua
Fairy Springs
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 520 reviews
$84 nightly
The price is $97
May 3 - May 4
Total with taxes and fees
Ripple Rotorua

About the neighborhood

Rotorua

With a stay at ASURE Cleveland Rotorua in Rotorua (Koutu), you'll be a 3-minute walk from Kuirau Park and 6 minutes by foot from Tribal Lights Cultural Theatre. .This motel is 0.4 mi (0.6 km) from Lake Rotorua and 0.5 mi (0.8 km) from Rotorua Hospital.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Kuirau Park - 5 min walk - 0.3 miles
  • Lake Rotorua - 8 min walk - 0.5 miles
  • Rotorua Hospital - 9 min walk - 0.5 miles
  • Eat Street - 16 min walk - 0.9 miles
  • Polynesian Spa - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Columbus Coffee - ‬15 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬10 min walk
  • ‪Poco. - ‬18 min walk
  • ‪Atticus Finch - ‬17 min walk
  • ‪Subway - ‬9 min walk

About this property

ASURE Cleveland Rotorua

ASURE Cleveland Rotorua offers 31 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star motel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Rotorua motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 42-inch flat-screen televisions come with digital channels. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided once per stay.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 7:00 AM and 9:00 PM.
Make yourself at home in one of the 31 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including hot springs, an outdoor pool, and a hot tub. Additional amenities at this motel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children

Things to do

  • 2 hot springs
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 19.50 for adults and NZD 19.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 9:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

ASURE Cleveland Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 468 reviews
Rating 8 - Good. 155 out of 468 reviews
Rating 6 - Okay. 40 out of 468 reviews
Rating 4 - Poor. 12 out of 468 reviews
Rating 2 - Terrible. 6 out of 468 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shanlin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the stay, Nice pool and spa, staff are nice, additional service on bike storage is great, thanks.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great facilities. The beds and pillows are the most comfortable I've ever had
Stayed 2 nights in Jan 2026

10/10 Excellent

Amba

Stayed 4 nights in Jan 2026

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Traveled with family
Liked: Amenities
Great accommodation, would highly recommend staying here!
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Motel in secure compound. Rooms with all mod cons and swimming pool and laundry on site. Friendly staff
Stayed 7 nights in Jan 2026

6/10 Okay

MATTHEW

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-receptionist excellent -parking excellent -very clean - MINERAL BATH COLD AND SMALL
Stayed 1 night in Jan 2026

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 3 nights in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

8/10 Good

Nanisi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean ans staff was very good wirh theor services. Strongly recommend to others. Location is very convenient to shops and restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Johan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Easy check-in. Easy parking. Great facilities for everyone. Kids had a great time and we all enjoyed it. Good location too.
Stayed 1 night in Dec 2025

6/10 Okay

Kamla

Staff didn’t clean the room as per the guidelines. The toilet paper was not replaced. The milk was not replaced. The towel was only given when asked
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Stayed 3 nights in Dec 2025

10/10 Excellent

Becky

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

Sharyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ann Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, geo-thermal pools were awesome
Stayed 1 night in Dec 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness
Loved the bed & pillows.
Stayed 2 nights in Dec 2025

10/10 Excellent

Crispin, Havelock North

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools. Quick drive or short walk to the centre. Lovely staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Denis

Stayed 2 nights in Nov 2025

10/10 Excellent

tanya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect place for my family of 5. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable!
Stayed 2 nights in Nov 2025

10/10 Excellent

Joel

Great staff, enjoyed the mineral hot spa.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Irene

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Gem of a place to stay

The room was absolutely lovely, well set out with lots of space for mobility bound travelers. Personally, I would have liked to have a lamp in the room but left the bathroom light on so I could see to go to bed and when I woke during the night. The only issue I had was the floor in the shower as soon as it was wet it was very slippery and dangerous. If I had fallen I would not have been able to get up as the floor was wet and there was no grip on the floor to avoid slipping and provide grip to get up. The staff were very friendly, in a professional manner and most helpful. I will definityly stay here again.
Stayed 2 nights in Sep 2025