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Ambassador Thermal Motel

3.5 star property

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Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Exterior
Economy Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, electric kettle
Shower, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
The current price is $75
$65 nightly
$75 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Rotorua i-SITE Visitor Centre
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Standard One-Bedroom Apartment

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard One-Bedroom Apartment

  • Sleeps 5
  • Free WiFi

Basic Studio, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(22 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

Standard Apartment, 2 Bedrooms

  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds
  • Free WiFi

Basic Studio, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Economy Apartment, 1 Bedroom

7.6 out of 10
Good
(5 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Basic Apartment, 1 Bedroom

8.0 out of 10
Very good
(8 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Apartment, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

Basic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds
  • Free WiFi

View all photos for Economy Two-Bedroom Apartment

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Economy Two-Bedroom Apartment

  • Sleeps 1
  • Free WiFi

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,161 reviews
$75 nightly
The price is $86
Jul 2 - Jul 3
Total with taxes and fees
Rydges Rotorua

About the neighborhood

Rotorua

With a stay at Ambassador Thermal Motel, you'll be centrally located in Rotorua, within a 10-minute drive of Redwoods Whakarewarewa Forest and Lake Rotorua. .This hotel is 0.1 mi (0.2 km) from Government Gardens and 0.2 mi (0.4 km) from Eat Street.

What's nearby

  • Eat Street - 3 min walk - 0.2 miles
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Polynesian Spa - 6 min walk - 0.4 miles
  • Rotorua Central Mall - 13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬6 min walk
  • ‪Poco. - ‬7 min walk
  • ‪Atticus Finch - ‬5 min walk
  • ‪The Thai Restaurant - ‬6 min walk
  • ‪Pig & Whistle - ‬7 min walk

About this property

Ambassador Thermal Motel

Ambassador Thermal Motel offers 19 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 19 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as microwaves and electric kettles.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Ambassador Thermal Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 246 out of 647 reviews
Rating 8 - Good. 278 out of 647 reviews
Rating 6 - Okay. 85 out of 647 reviews
Rating 4 - Poor. 29 out of 647 reviews
Rating 2 - Terrible. 9 out of 647 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Great location Friendly staff Facilities tired but actually well equipped Was a pleasant stay
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stop. Great value and the staff were very friendly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Location is great
Stayed 1 night in Feb 2026
Verified

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities
Location very good. Spacious but tired accommodation.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Chony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby everything
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Satya

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location within walking distance from Eat Streat. Impressive facilities including a normal pool, spa, and thermal bath - this made our stay super relaxing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Excellent location in Rotorua, bed very comfortable, excellent for a short stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities
Great location. Walk to Eat street close by. Very clean and comfortable. Quite dated. Easy parking outside motel on roadside so don’t leave valuables. Would return again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, amenities
The accommodation was very nice and tidy. Love the view. Very handy to go around the town and very close to the shops and the lake. We really enjoyed our stay and highly recommend it.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Anamitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older property, kept tidy and clean as it could be. It's very close to the shopping centers, food joints and grocery stores. Free street parking also helps.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Chiara

Liked: Cleanliness
Disliked: Amenities
Very dated,but clean - for the money there are better options but we booked late The pool was not working - we didn’t know Location is very good, nice views of the lake. Just ok for a night
Stayed 2 nights in Mar 2026
Verified

8/10 Good

COLIN

Liked: Cleanliness, amenities, property conditions & facilities
The staff greeted me with kindness and were very helpful. The rooms were large and spotlessly clean. I will definitely return, next time I stay in Rotorua. It’s a very convenient place to stay. Plenty of parking, opposite the Gardens and a one block walk from the main street.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Christina

Liked: Cleanliness
The staff was fantastic and the rooms were very clean, however a bit dated.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Overall good stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Susmita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing place, very tidy and great facilities. Short walking + driving distance to places we wanted to visit. Quiet and calm area.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Leigh

Liked: Cleanliness, amenities
Awesome staff, fantastic location. Appreciated having a dining table for playing cards. Very walkable to restaurants.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Olivier

Liked: Cleanliness, property conditions & facilities
very good team concerned and ready to care. room clean as well Quiet place well located
Stayed 2 nights in Dec 2025
Verified

8/10 Good

marco

Clean rooms and nice thermal pool
Stayed 1 night in Sep 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Just stayed the one night. The room was clean and tidy within walking distance of resturants and CBD
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Lani

There was no Māori plus chanel and no Whakaata Māori chanel to watch. And your in the middle of Te Ao Máori. Māori culture. No good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice. The swimming pool and mineral pool were great for the price. It is a great value accommodation.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic no frills Rotorua motel. Friendly manager
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel has all you need to cook basic meals. The rooms are very quiet and the beds are comfortable. The motel is a bit dated and could use a refresh but is very decent for the price.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Ngaio

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to lake, playground & wating facilities. Children loved their stay. Will definitely book yhere again.
Stayed 1 night in Sep 2025