This hotel is very convenient since it’s close to Rome Termini, but the location felt a bit sketchy. On the positive side, the staff was amazing—very friendly and helpful throughout our stay.
Unfortunately, the room itself was extremely uncomfortable. The air conditioning was an issue: we traveled in July and saw a sign saying to call the front desk if we needed AC. When we did, they told us it was already set as low as possible. The room stayed hot and stuffy, and we barely slept. On top of that, the mattress was horrible and the pillows were just as bad—making it impossible to get any real rest.
We tried opening the window, but it faced an alley where trash trucks came by collecting garbage, which was very loud throughout the night. To make things worse, the water never got truly hot, only lukewarm.
Overall, while the staff was excellent, the lack of sleep from the poor mattress, pillows, AC, and constant noise made our stay very unpleasant.