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Hyatt Place Richmond/Innsbrook

3.0 star property

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Photo gallery for Hyatt Place Richmond/Innsbrook

A bar area with a curved counter, stools, a beverage cooler, and a television screen.
An outdoor patio area with round tables, benches, and trees.
A sign for a Hyatt Place hotel with a landscaped area in front.
A multi-story hotel with a brick facade, a prominent entrance, and a parking lot.
Standard Room, Multiple Beds (2 Double Beds with Sofa Bed) | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $113
$97 nightly
$113 total
Total with taxes and fees
Aug 10 - Aug 11

Explore the area

View in a map
4100 Cox Rd, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪5 min drive‬
  • Place, Elk's Lodge
    ‪6 min drive‬
  • Place, Bowlero West End
    ‪9 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

A hotel room with two beds, a bathroom, and a large window with curtains.

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

8.2 out of 10
Very good
(29 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a gray sofa, a bed, a TV, a window with curtains, a door with glass panels, and a framed abstract artwork on the wall.

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(62 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a wooden desk, a framed artwork, a coffee maker, and a mirror reflecting a chair and lamp.

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(10 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A hotel room with a gray sofa, a bed, a TV, a window with curtains, a door with glass panels, and a framed abstract artwork on the wall.

Room, 1 King Bed (High Floor)

8.2 out of 10
Very good
(12 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds (High Floor)

A hotel room with two beds, a bathroom, and a large window with curtains.

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(11 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Room

  • Sleeps 6
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Similar properties

Lobby
Hilton Garden Inn Richmond Innsbrook
Glen Allen
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, 1,002 reviews
$89 nightly
The price is $104
Aug 9 - Aug 10
Total with taxes and fees
Hilton Garden Inn Richmond Innsbrook

About the neighborhood

Glen Allen

With a stay at Hyatt Place Richmond/Innsbrook, you'll be centrally located in Glen Allen, a 4-minute drive from Short Pump Town Center and 12 minutes from University of Richmond. .This hotel is 12 mi (19.3 km) from Virginia Commonwealth University and 13.3 mi (21.4 km) from Greater Richmond Convention Center.

What's nearby

  • Short Pump Town Center - 5 min drive - 3.2 miles
  • Elk's Lodge - 6 min drive - 1.9 miles
  • Bowlero West End - 9 min drive - 3.7 miles
  • Regency Square Mall - 11 min drive - 5.5 miles
  • Crump Park and Meadow Farm Museum - 11 min drive - 8.4 miles

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬12 min walk
  • ‪Five Guys - ‬6 min walk
  • ‪Cupertino's NY Bagels & Deli - ‬9 min walk
  • ‪Capital Ale House - ‬2 min walk
  • ‪Devil's Lettuce - ‬4 min walk

About this property

Hyatt Place Richmond/Innsbrook

Hyatt Place Richmond/Innsbrook offers 124 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 guestrooms featuring DVD players and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Glen Allen? This hotel has 1195 square feet (111 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.
Hyatt Place Richmond/Innsbrook has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,195 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Renovated entire property - March 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 447 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, great breakfast!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, clean rooms. Good breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice cozy
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Spotlessly clean room and friendly staff, great breakfast as well as local beers available at the reception.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Cecilia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was sufficient. The staff a
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Room was large and hotel was clean and quiet
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly from the start. The coffee in the lobby was excellent. Room was very clean and the towels were so soft. Only thing was there was no microwave in the room and there was people running up and down the halls very late at night. Overall the stay was very nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel

Convenient place to stay close to lots of amenities. Staff were friendly, room was clean and breakfast was hot.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly, the breakfast was great as well
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Renee

Liked: Cleanliness, staff & service
Yes. The staff at night was not cool - the manager. But the day staff including housekeeping were really great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff and the room were perfect.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

AMY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is a little rough around the edges but our room was spacious and very clean. The breakfast was very good and cooked right on the premises. Food was brought out hot and fresh. The staff were on their phones and not engaging but friendly when spoken with. The location is terrific. Maybe you save a few bucks staying here but I’d pay more for a hotel that is being maintained better.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Blossem

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great property
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

James

Liked: Staff & service, property conditions & facilities
The lobby smelt like there was a sewage
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was scant and cleaned out by 8am. The area felt very safe. Room was very clean. My only complaint was too many loud people hanging in the lobby, all part of a soccor tournament. They were there for hrs. Running in halls, banging doors. Traveled with our dog, it worked well.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Lynn

Room was a little loud but overall a very good stay.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities
Room was good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

I-Tuere

Liked: Staff & service
The staff were all so nice and helpful
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was outstanding and breakfast was amazing
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient, staff was great.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was very clean and the front desk was very helpful with recommendations on where to eat in the local area and customer service was outstanding
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Eleanore

Liked: Cleanliness
Staff was very helpful!
Stayed 1 night in Nov 2025