Check in was ok, the staff member was fun, friendly and helpful. My only complaint is that I requested a room on the main tower. The request was met with a $15 upgrade charge. Serious? The place was not that busy to justify that, nor does the Casino have the same energy and services it used to have. The room was clean, although they have updated the rooms it is an older property and still shows dispite the up renovations. Beds were comfy, room after upgrade charge we requested a room away from others to not have noisy neighbors. Its an ok place to stay, mainly for families, although it has a casino they took out all the live table games. This used to be one of our favorite places to stay and play, but not anymore. Its not a bad place, just better options out there.