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Hotel Casa Once

3.5 star property

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Exterior
Exterior
Exterior
Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, individually decorated
Luxury Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Room service
The current price is $120
$101 nightly
$120 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(19 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Resort view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 376 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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4.7 out of 5, Exceptional, 526 reviews
$89 nightly
The price is $106
Jul 1 - Jul 2
Total with taxes and fees
Hotel Patio Santiago

About the neighborhood

Querétaro

A stay at Hotel Casa Once places you in the heart of Querétaro, within a 15-minute walk of Aqueduct of Santiago de Querétaro and Ignacio Mena Rosales House of Culture. .This hotel is 0.1 mi (0.2 km) from Plaza de Armas and 0.1 mi (0.2 km) from Government Palace.

What's nearby

  • Plaza de Armas - 2 min walk - 0.1 miles
  • Zenea Garden - 3 min walk - 0.2 miles
  • Theater of the Republic - 5 min walk - 0.3 miles
  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Aqueduct of Santiago de Querétaro - 15 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Alquimia Bar - ‬2 min walk
  • ‪Pulquería Manceba - ‬4 min walk
  • ‪La Xurería - ‬1 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Alda Café - ‬2 min walk

About this property

Hotel Casa Once

Hotel Casa Once offers 13 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 13 guestrooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Colonial hotel also features complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). A complimentary local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-out and a safe deposit box at the front desk.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • 14 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro

Hotel Casa Once Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 270 out of 316 reviews
Rating 8 - Good. 32 out of 316 reviews
Rating 6 - Okay. 6 out of 316 reviews
Rating 4 - Poor. 5 out of 316 reviews
Rating 2 - Terrible. 3 out of 316 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ranka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a hidden gem in the center of town! A boutique hotel with modern furnishings, beautiful shower and gorgeous patio to enjoy the make-to-order breakfast. The hospitality was superb. We’d stay here again without hesitation
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

lizette

Liked: Cleanliness, amenities
Amazing hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lorelle M

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great location, perfect amenities.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Joe and Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in historic district
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, great customer service
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Very good value compared to other small hotels in Queretaro. Needed to coordinate arrival time as owner is stretched between two small properties. Excellent beds and quiet yet near center.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent at Casa Once!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

yarong

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, the courtyard was clean and charming, and there was no noise.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would highly recommend!
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Hotel Casa Once's unassuming entrance leads to a charming and comfortable hotel with a very pleasant staff. The location is steps away from the flow of the district. A peaceful stay in a lovely city.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, enjoyed breakfast.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Tashina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, wonderful staff, walkable location
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

RIchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large and comfortable room and bath. Small property, friendly staff, tasty breakfast.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & serene within walking distance to market and good restaurants.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

LUIS ALBERTO MARISCAL

Liked: Cleanliness, staff & service, property conditions & facilities
todo excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly manager & staff. Great location.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cosy place at a very good location
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Casa Once. Rooms are big, bed very comfortable, well appointed large bathroom, beautiful towels, great breakfast and lovely staff.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short but very pleasant and enjoyable stay. I would stay here again.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hidden Gem~. Highly recommend them and we will be back,
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Casa Once. The courtyard & room were charming & well kept. Christina was attentive, kind & an excellent hostess & cook!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was wonderful. Great breakfast included. The beds were incredibly comfortable. The space was gorgeous and cozy.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

mervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwardo and staff are amazing Great courtyard and breakfast Cute clean and felt like home
Stayed 2 nights in Jan 2024

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