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L'Hôtel Québec par JARO

4.0 star property

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Classic 1 Queen Bed, Partial Garden View | Premium bedding, memory foam beds, in-room safe, desk
Studio 1 Queen bed and 2 Queen murphy beds (one room) | Premium bedding, memory foam beds, in-room safe, desk
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Reviews

8.4 out of 10
Very good

Popular amenities

$110
$92 nightly
$110 total
Total with taxes and fees
Dec 7 - Dec 8

Explore the area

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3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪12 min walk‬
  • Place, Laval University Hospital
    ‪13 min walk‬
  • Place, Place Sainte-Foy
    ‪17 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room 1 Queen Bed

Classic Room 1 Queen Bed | Premium bedding, memory foam beds, in-room safe, desk

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(82 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 2 Queen Murphy Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(185 reviews)
  • 333 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.6 out of 10
Excellent
(37 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for 2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed | Premium bedding, memory foam beds, in-room safe, desk

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.4 out of 10
Good
(42 reviews)
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View | Premium bedding, memory foam beds, in-room safe, desk

Classic 1 Queen Bed, Partial Garden View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Premium bedding, memory foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room) | Premium bedding, memory foam beds, in-room safe, desk

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds | Premium bedding, memory foam beds, in-room safe, desk

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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Hôtel Québec Inn par JARO
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4.1 out of 5, Very Good, 2,066 reviews
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The price is $101
Dec 7 - Dec 8
Total with taxes and fees
Hôtel Québec Inn par JARO

About the neighborhood

Québec City

Located in Québec City (Sainte-Foy-Sillery-Cap-Rouge), L'Hôtel Québec par JARO is within a 5-minute drive of Aquarium of Quebec and Laurier Quebec. .This family-friendly hotel is 1 mi (1.7 km) from Laval University Hospital and 1.1 mi (1.8 km) from Place de la Cite.

What's nearby

  • Laurier Quebec - 12 min walk - 0.7 miles
  • Laval University Hospital - 13 min walk - 0.7 miles
  • Place Sainte-Foy - 17 min walk - 0.9 miles
  • Aquarium of Quebec - 2 min drive - 1.2 miles
  • Laval University - 4 min drive - 1.4 miles

Getting around

  • Quebec, QC (XFY-Sainte-Foy Train Station) - 18 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Pacini Québec Sainte-Foy - ‬2 min drive
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬16 min walk
  • ‪Cosmos Café - ‬11 min walk
  • ‪Grillades Torino - ‬15 min walk

About this property

L'Hôtel Québec par JARO

Family-friendly hotel with a fitness center and a sauna
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 204 guestrooms, featuring fireplaces and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Grab a bite at Le 10 Vagues, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Le 10 Vagues - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Splash pad
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 074152, 2025-11-30

We should mention

Pool access available from 9:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'Hôtel Québec par JARO Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1125 out of 2251 reviews
Rating 8 - Good. 663 out of 2251 reviews
Rating 6 - Okay. 285 out of 2251 reviews
Rating 4 - Poor. 104 out of 2251 reviews
Rating 2 - Terrible. 74 out of 2251 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with lots of amenities for kids. We will try the rest
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
We chose the hotel due to the pool area which was fine. There are a lot of areas of the hotel that are worn down and in disrepair. Specifically the elevators, the hallway carpets, the arcade and play area for kids downstairs. At almost $400 a night I was a bit surprised and didn’t think that reflected the price point.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Stayed 1 night in Sep 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service
Construction, night lamp not working. But.. comfortable bed and very clean!
Stayed 2 nights in Sep 2025

8/10 Good

Randy

Stayed 4 nights in Aug 2025

6/10 Okay

Francis

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall the stay was satisfactory. There were a couple of issues with our room upon checki-in such as Bathroom sink had a broken drain that needed repair immediately. And the bracket holding the window blinds fell off the wall. Issues were attended to and service overall was fine and staff friendly. Swimming pool had live entertainment and play zone/splash pad area for little kids. The hotel primarily caters to families with very young children so expect lots of them running around. Lots of free parking which is good and a major shopping mall conveniently nearby but the property itself is next to a construction zone with closed off roads so you'll need to take detours.
Stayed 3 nights in Aug 2025

8/10 Good

CATHY

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities
Family-friendly
Stayed 1 night in Aug 2025

2/10 Terrible

Holly

Stayed 1 night in Sep 2025

10/10 Excellent

Grethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family friendly hotel. My daughter loved the pool and kids activities.
Stayed 3 nights in Aug 2025

8/10 Good

GULSHAN

Liked: Cleanliness, property conditions & facilities
I WISH I COULD GIVE 5 STARS. ROOMS ARE SPACIOUS AMBIENCE IS VERY GOOD. ONLY CONCERN IS FOR CLEANING SERVICE . THEY DONT CLEAN WASHROOMS EVERYDAY.NOT EVEN VACCUMING THE ROOM. I EVEN REQUESTED FOR CLEANING SERVICES. BUT THEY SAID THEY CLEAN AFTER EVERY 3 DAYS.WHICH DOES NOT MAKE ANY SENSE
Stayed 3 nights in Aug 2025

6/10 Okay

GRACE

Traveled with family
The property is okay, lots of activities for kids. How ever the pool area needs to be clean more
Stayed 2 nights in Aug 2025

6/10 Okay

Daphne

Traveled with family and small children, Traveled with family
Liked: Staff & service
The staff was helpful and friendly, our room had mold in the bathroom. the hotel was very busy and lots of children enjoying their stay, the bouncy castles were unplugged pretty early and the pool was very crowded. Great placefor kids not so relaxing for adults.. kids had a blast. Some of the decor was worn and could use an upgrade. Rooms were dated there were no usb chaging ports (luckily i had a cube) the lights in the room did not work, they flickered off and on like a strobe light. Also the boucy castles were unplugged early and the pool bar as well. We stayed the Sunday night of a long weeekend.
Stayed 1 night in Aug 2025

4/10 Poor

Tamanna

Traveled with family
Disliked: Staff & service
Poor service. They don’t clean the room at all. They don’t replace used towels either.
Stayed 3 nights in Aug 2025

8/10 Good

Matthew

Stayed 2 nights in Aug 2025

6/10 Okay

La-Tonia, Ottawa

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
L’endroit est super, par contre, nous avons eu 2 coquerelles. La seule intervention, c’était de mettre du produit dans notre chambre et nous rembourser la nuit qui nous restait en rentrant chez nous.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved it !
Stayed 2 nights in Aug 2025

10/10 Excellent

Bernadel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road construction needs to be over. Otherwise everything was fine.
Stayed 4 nights in Aug 2025

8/10 Good

Nicole

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a very family friendly hotel. We stayed in a suite with 3 Queen beds which was convenient for our family. There are a lot of amenities for young children. The pool area was quite busy and crowded. The staff were friendly and the restaurant on site was decent. Would have loved if there was a coffee shop on site. There is construction in front of the hotel at the moment which slightly impacts access but there are easy to follow detour signs. Overall, our stay was ok. The hotel is a little tired. I would recommend it to families that want kid friendly activities and are ok with a busy environment.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great place to take your family. The staff was great and there was so much for the kids to do. They generally went above and beyond to make our stay the best. The one tiny complaint would be that the couple of times we ate in our room and required ketchup the restaurant staff made a going walk about charging for each packet of ketchup. The assistant Manager of the hotel was very apologetic and did her best but it seemed so strange to me. I know to bring a bottle of ketchup with us next time 😛 But overall a great experience.
Stayed 3 nights in Aug 2025

6/10 Okay

Jingyao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Chunying

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place with amazing area of entertainment, but because of the construction around, it is not a great place for ones who are not travelling by car. Also, the language or the different racial group can not be a cause of being treated in an unfriendly or a different way. That’s how I felt from some of the staff during the stay.
Stayed 3 nights in Aug 2025

8/10 Good

Thierry

Stayed 2 nights in Aug 2025