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3.0 of 5 guest rating
Room type Options Nightly price Book
Junior Suite Hacienda Swim Out King
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Junior Suite Hacienda King Pool View
463 square feet
1 King Bed
Room sleeps 2 guests
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Junior Suite Hacienda Swim Out
463 square feet
2 Double Beds
Room sleeps 2 guests
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Junior Suite Hacienda Terrace
463 square feet
1 King Bed
Room sleeps 2 guests
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Junior Suite Hacienda Double
463 square feet
2 Double Beds
Room sleeps 3 guests
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Junior Suite Hacienda Pool View
463 square feet
2 Double Beds
Room sleeps 3 guests
Select dates to see price
Jr Suite Hacienda King
463 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beachfront hotel

Popular property highlights

Business center
Smoke-free property
24-hour front desk
Concierge services

With a stay at The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Cruise Ship Terminal and Malecon. This upscale hotel is 0.1 mi (0.1 km) from Bay of Banderas and 3.8 mi (6.1 km) from Playa de los Muertos.

Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries.

Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge) and concierge services.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Talvera, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Languages Spoken

  • English

Show all languages

The Hacienda at Krystal Altitude Vallarta

Ave. de Las Garzas 136-1, Puerto Vallarta, JAL 48333

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals and snacks included
  • In-room minibar (all beverages included)

Not included

  • Room service

  • Minibar (all beverages included)
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Room service not included
  • All meals included

Hotel Amenities

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive features 2 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a poolside bar. Wireless Internet access is available for a surcharge.

This 4-star property offers access to a business center and meeting rooms. This all-inclusive hotel also offers a rooftop terrace, spa services, and a library. Onsite parking is available (surcharge).

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive is a smoke-free property.

  • Library
  • Number of outdoor pools - 2
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 4
  • Number of poolside bars - 1
  • 24-hour front desk
  • Business center
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • WiFi (surcharge)
  • Valet parking (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 2
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 7
  • Concierge services
  • Total number of rooms - 192
  • 24-hour fitness facilities
  • Garden

Internet

Available in all rooms: Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive offers 192 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries. This Puerto Vallarta hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Free bottled water
  • Premium TV channels
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Wired internet access (surcharge)
  • Furnished balcony
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Bed sheets not available

Where to Eat

Talvera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a 24-hour fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children younger than 13 are not allowed at this adults-only property. All guests 13 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Onsite COVID-19 testing (PCR) is available

Free onsite COVID-19 testing (Antigen/Rapid) is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Reservations are required for onsite COVID-19 testing

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Minimum guest age is 13

Debit cards

No gap period between guest stays

Fees

Optional extras

  • Fee for in-room wired internet: MXN 190.00 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary)
  • Valet parking fee: MXN 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hacienda Hilton All-Inclusive Adults All-inclusive property
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults
  • Hacienda Hilton All-Inclusive Adults
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
  • Hacienda Hilton All-Inclusive Adults Hotel
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
  • Hacienda Hilton All-Inclusive Adults Hotel
  • Hacienda Hilton Puerto Vallarta All-Inclusive Adults
  • Hacienda Hilton All-Inclusive Adults
  • The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
  • The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 13 years old are not permitted at this adults-only property.

Contactless check-in and contactless check-out are available.

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