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Sheraton Buganvilias Puerto Vallarta

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2 outdoor pools, pool umbrellas, sun loungers
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Hot tub, body treatments, aromatherapy, hot stone massages
Hot tub, body treatments, aromatherapy, hot stone massages
Meeting facility
Luxury
4.5 star property
8.6

Excellent

Luxury family-friendly resort near Bay of Banderas

Malecon is located near Sheraton Buganvilias Puerto Vallarta , which provides a swim-up bar, a poolside bar, and a grocery/convenience store. This resort is a great place to bask in the sun with a beachfront location, beach massages, and sun loungers. Treat yourself to a body scrub, a sports massage, or a body wrap at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include volleyball. In-room WiFi (surcharge), with speed of 25+ Mbps, is available to all guests, along with a terrace and a shopping mall on site.

Popular amenities

  • Pet friendly
  • Parking included
The current price is $257
$213 nightly
$257 total
Total with taxes and fees
May 2 - May 3

Explore the area

View in a map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Place, Playa Las Glorias
    ‪7 min walk‬
  • Place, Camarones Beach
    ‪14 min walk‬
  • Place, Malecon
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Garden View (Terrace)

Deluxe Room, 1 King Bed, Garden View (Terrace) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View (Terrace)

8.0 out of 10
Very good
(20 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Terrace)

Deluxe Room, 2 Double Beds, Garden View (Terrace) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View (Terrace)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(31 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(27 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Terrace)

Deluxe Room, 1 King Bed, Ocean View (Terrace) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View (Terrace)

8.4 out of 10
Very good
(44 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Terrace)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Ocean View (Terrace)

9.2 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(13 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Room, 1 King Bed

  • Bay view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Room, 2 Double Beds

  • Bay view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Ground Floor)

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View (Ground Floor)

9.0 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Ground Floor)

Deluxe Room, 2 Double Beds, Garden View (Ground Floor) | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View (Ground Floor)

8.4 out of 10
Very good
(31 reviews)
  • Garden view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

With a stay at Sheraton Buganvilias Puerto Vallarta , you'll be centrally located in Puerto Vallarta, within a 5-minute drive of Malecon and Cruise Ship Terminal. .This beach resort is 0.3 mi (0.5 km) from Bay of Banderas and 2 mi (3.2 km) from Playa de los Muertos.
View more Resorts in Puerto VallartaOpens in a new window

What's nearby

  • Playa Las Glorias - 7 min walk - 0.4 miles
  • Uno - 9 min walk - 0.5 miles
  • Camarones Beach - 14 min walk - 0.8 miles
  • Hotel Zone Beach - 17 min walk - 0.9 miles
  • Malecon - 4 min drive - 1.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • Sheraton Lobby Bar
  • ‪La Villita - ‬1 min walk
  • ‪Nine Ninety 9 - ‬4 min walk
  • ‪El Patron - ‬4 min walk
  • ‪Embarcadero Gastro-Bar - ‬1 min walk

About this property

Sheraton Buganvilias Puerto Vallarta

Sheraton Buganvilias Puerto Vallarta offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 473 guestrooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a health club. Additional features at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Grab a bite at La Villita, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 11 AM to 1:00 PM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This resort has 16146 square feet (1500 square meters) of space consisting of conference space and 3 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 11 AM and 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open select days.
Gastro Bar Embarcadero - Onsite bar. Open select days.
Pescatore - This restaurant specializes in Mediterranean cuisine. Open select days.
Alfresco Trattoria - This restaurant specializes in Italian cuisine. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Sheraton Buganvilias Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11:00 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Alfresco Trattoria
  • Gastro Bar Embarcadero
  • La Villita
  • Las Gaviotas
  • Pescatore

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping mall
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 800 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Puerto Vallarta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nice hotel. Good size rooms. Friendly staff.
Stayed 7 nights in Jan 2026

10/10 Excellent

Edgar

Stayed 10 nights in Dec 2025

8/10 Good

Bonnie

Stayed 10 nights in Jan 2026

8/10 Good

feras

Liked: Amenities, property conditions & facilities
Good
Stayed 6 nights in Jan 2026

6/10 Okay

Helen Yasuko

Traveled with group
Liked: Cleanliness, amenities
There was a paint or solvent smell in our room for a few days. We had to open the windows instead of using air conditioning. We asked the front desk about it but they could only move us to a ground floor room. We wanted to keep the view so we stayed. I also called and emailed the Tennis Office several times but no answer.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michiaki

Stayed 4 nights in Dec 2025

10/10 Excellent

Jerome, Hoffman Estates

Liked: Cleanliness, amenities, property conditions & facilities
Room was very comfortable and clean. Staff was very good but the wait staff in the restaurant where the daily buffet was served always went above and beyond and super friendly.
Stayed 5 nights in Jan 2026

6/10 Okay

Diana

Liked: Staff & service, amenities
The hotel was in decent condition. I would have expected more for the price of the hotel. It was very frustrating that every restaurant kept telling us that they were full and no reservations were available and it was not true. Every restaurant was almost empty but they kept rejecting us. We have stayed in Puerto Vallarta and I would recommend other hotels more than this one. The spa was very nice and some staff were very friendly.
Stayed 3 nights in Nov 2025

8/10 Good

michel

Stayed 6 nights in Jan 2026

10/10 Excellent

JACQUElINE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes Clean room. Courteous staff. Ocean sunset view!
View from our room in the hotel
Stayed 14 nights in Jan 2026

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entire resort is very clean. Beautiful well maintained vegetation.
Stayed 7 nights in Jan 2026

10/10 Excellent

Gary

Stayed 2 nights in Dec 2025

10/10 Excellent

Carol, Abbotsford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort hotel. Convenient location - 15 minutes walk to the Malecón boardwalk. If you don’t want a timeshare presentation, don’t sign up for any free things offered after you check in. We did not do all inclusive. Often took Uber to restaurants. Enjoyed the quiet pool, ocean view and sunsets from a nice room, comfortable king bed.
Stayed 12 nights in Jan 2026

10/10 Excellent

Dwight

Stayed 7 nights in Jan 2026

8/10 Good

Carmen Magali

Traveled with family
Liked: Cleanliness
Yes the pool was nice
Stayed 7 nights in Jan 2026

8/10 Good

Kelly

Stayed 7 nights in Dec 2025

8/10 Good

Angeline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great view was great. Staff was amazing.
Stayed 10 nights in Jan 2026

6/10 Okay

Sheila

Traveled with family
Liked: Cleanliness, staff & service
We preferred the “time share” pool to the hotel pool because it was a little quieter than the hotel pool. From about noon on, the music at the hotel pool was unnecessarily loud. The mattress on our bed was well past its prime and our pillows should have been tossed years ago. Worst part of our stay was the aggressive time share sales tactics. We were not even out of our cab when it began. People masquerading as helpful staff were in fact trying to get you into a time share presentation. This experience practically ruined our first couple of days at the hotel. I felt suspicious of the friendly staff for fear I was about to be pitched some other service. It was extremely off-putting. The location is good and the staff we encountered at breakfast and the pool were truly lovely.
Stayed 6 nights in Jan 2026

8/10 Good

Yuen Hei Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, Staff was friendly! The terrace/ pool and beach view was amazing. Pool was great. Only downside was the push to sell us time share.. but otherwise, it was a peaceful stay! Walkable distance to all sorts of restaurants. Would go back for sure.
Stayed 4 nights in Dec 2025

6/10 Okay

Kevin

Traveled with partner
Disliked: Staff & service
I did not like that I had to listen to a sales pitch about why I should attend a timeshare presentation just to get a map of the hotel property! The beach is not that great, not as nice as the other beaches in the area.
Stayed 4 nights in Jan 2026

10/10 Excellent

Angela

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, spacious, great terrace. We booked a deluxe king with a terrace, but ended up with a room with 2 double beds instead.
Stayed 7 nights in Jan 2026

8/10 Good

Samuel Villa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien a excepcion que algunas personas eran un tanto propose tea y atendian mejor a los americanos que a los locales, totalmente en des acuerdo, lo mejor de Todo fue el restaurante, Juan para gorda y su colega, los mejores !!!!
Stayed 7 nights in Dec 2025

6/10 Okay

Ramona

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mother and teen son trip in Nov 2025 for five nights. We had the all inclusive option which was well worth the few hundred dollars extra we paid when booking a package. The location is very nice to walk to and around PVR. We really enjoyed running to town in the mornings and walking around town in the evenings. We loved our room on the main floor. It was spacious, convenient and quiet with a nice outdoor patio (no privacy from people walking by but that didn’t bother us). The quiet pool was absolutely beautiful. It’s large with a bridge to a large island in the middle that has a huge hot tub surrounded by plants. It made the resort very special. The drinks are amazing but we were very disappointed with the food. The buffet is okay for breakfast but no bacon during our entire stay. It has a very poor selection for lunch and you are much better off ordering from the small but good pool menu, which is a very nice service to have. Dinners were also mediocre at the buffet. We tried the Mexican restaurant one night and it was very fancy Mexican with small portions and incredibly slow service. It also doesn’t have a typical Mexican atmosphere and no fajitas, tacos, burritos, quesadillas, etc. By far the most outstanding meal was the outdoor fiesta night, with an extensive buffet that had an incredible range of amazing options. The gym is very nice and well equipped. We did not try the spa. The beach is very disappointing and we saw no one on it our entire stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, every staff member is friendly and always helpful. Sheraton is our favorite place in PVR.
Stayed 1 night in Jan 2026

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a really nice place to stay. Some minor annoyances such as being able to hear the lift from our room and other doors closing but we enjoyed our stay. The pool and facilities are very good, staff very helpful / friendly.
Stayed 4 nights in Jan 2026