We had to change rooms, the standard room was filthy, no balcony, very dirty, with bathtub facet hanging from the tub. Really depressing. Our upgrade for the week for additional $300 was a bit better. We went somewhere else for our 2nd week. Oh and they try to sell time shares for highrise next door, they don't tell you what the sales presentation is but, if you go to it, they offer 4000 pesos in cupons, but then try to give you 2000...if your on a tight budget its ok..if you have some to spare, go somewhere else.