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City Express Plus by Marriott Puerto Vallarta

3.0 star property

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Photo gallery for City Express Plus by Marriott Puerto Vallarta

Arcade
Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers
Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing
Bar (on property)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
The current price is $89
$74 nightly
$89 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Place, Puerto Mágico
    ‪5 min walk‬
  • Place, Hotel Zone Beach
    ‪12 min walk‬
  • Place, La Isla
    ‪14 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Double Beds

8.2 out of 10
Very good
(26 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

8.0 out of 10
Very good
(41 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,902 reviews
$71 nightly
The price is $85
May 31 - Jun 1
Total with taxes and fees
Holiday Inn Express Puerto Vallarta by IHG

About the neighborhood

Puerto Vallarta

Located in Puerto Vallarta (Palmar de Aramara), City Express Plus by Marriott Puerto Vallarta is within a 10-minute walk of Puerto Mágico and Cruise Ship Terminal. .This hotel is 3.5 mi (5.6 km) from Malecon and 4.3 mi (6.9 km) from Playa de los Muertos.

What's nearby

  • Puerto Mágico - 5 min walk - 0.3 miles
  • Playa de Oro - 10 min walk - 0.6 miles
  • Hotel Zone Beach - 12 min walk - 0.7 miles
  • La Isla - 14 min walk - 0.8 miles
  • Vallarta Casino - 19 min walk - 1.0 mile

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪El Bucanero - ‬9 min walk
  • ‪Buffet King - ‬6 min walk
  • ‪Vips - ‬5 min walk
  • ‪Mariscos El Memin - ‬6 min walk
  • ‪Jardin Del Sol "Restaurante - ‬10 min walk

About this property

City Express Plus by Marriott Puerto Vallarta

City Express Plus by Marriott Puerto Vallarta offers 126 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This Beaux Arts hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
Take advantage of the hotel's room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 9:30 PM
A car is not required for transportation to and from this property

Property is also known as

City Express Plus Puerto Vallarta Hotel
City Express Puerto Vallarta

City Express Plus by Marriott Puerto Vallarta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 493 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nick

Clean, modern rooms. Good wifi. Great pool. Friendly, helpful staff.
Stayed 1 night in Jan 2026

6/10 Okay

Samantha, Conroe

Stayed 2 nights in Jan 2026

10/10 Excellent

Oswaldo Jair Santana, Gillette

Stayed 1 night in Dec 2025

6/10 Okay

Dominic

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean ,but small and no coffee maker. The mattress was quite uncomfortable. The staff were very kind and very helpful.
Stayed 1 night in Jan 2026

4/10 Poor

Zarah

Disliked: Cleanliness
Floor was dirty and my feet turned black. WiFi barely worked in the room and made my data run out, I had to work from the hotel bar.
Stayed 3 nights in Jan 2026

4/10 Poor

Nissa

Traveled with group
Disliked: Staff & service
One of our rooms was not cleaned and ready for a new guest. We checked in at 3pm, so rooms should have been ready. They could not find my booking through Hotels.ca and wanted to charge me for the rooms again. Took them about 10-15 minutes to find the original paid for reservation. Most staff do not seem to know what they are doing at all.
Stayed 1 night in Dec 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
The room view was great! The breakfast was also plentiful. The front desk service was excellent. The only downside was that they didn't change the sheets from the previous guests. I booked three rooms, and two of the beds had sand and wrinkles, and also smelled bad! Very disappointing, especially considering the price wasn't cheap!
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at the city express plus Marriott in Puerto Vallarta many times and I’m always happy with the service. The hotel is centrally, located to shopping centers and bus lines taxis, and restaurants. Highly recommend it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dawn, Saskatoon

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly people
Stayed 9 nights in Jan 2026

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air con was efficient and responsive , clean room and bathroom. It was not made clear to obtain a pool towel one must submit their room key card. They cleaned the room around 1300h Breakfast was in 2 parts: 1stly basic is included in price and need to pay for hot prepared items.
Stayed 7 nights in Jan 2026

2/10 Terrible

sophie

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience. Dirty room. Unhelpful staff. Hotel is located in an unsafe area of town. Left 2 days early.
Stayed 5 nights in Oct 2025

8/10 Good

justin

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2026

10/10 Excellent

ELIRAN

Stayed 1 night in Dec 2025

6/10 Okay

Jan

Stayed 2 nights in Jan 2026

8/10 Good

Marcela

Stayed 1 night in Jan 2026

4/10 Poor

Maria

Stayed 4 nights in Dec 2025

6/10 Okay

Jan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were fine but the wifi was basically non existent
Stayed 3 nights in Jan 2026

2/10 Terrible

Victor

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I booked because this hotel show in the web page shuttle service included. Once at the airport I was told by telephone there was service only on a 10 km radius and they won't be able to pick me up. I took an Uber and noticed the ride was only 4 km. When I asked the front desk about it, the lady seemed upset, then she told me the hotel doesn't have pick up service, only drop off, and that would be over the pedestrian bridge outside of the airport because they don't have authorization to get into the airport. On my way back the driver also seemed upset because he had to drop me back to the airport. The room was neat and clean, it's a shame the service was so bad and their advertisement misleading.
Stayed 1 night in Jan 2026

6/10 Okay

Judy, Nanaimo

Traveled with family
Disliked: Amenities
Room service was okay but sometimes no towels or shampoo. Not always clean. Elevators small and slow. Keys did not work very well. Room small. No drawers or fridge. No place to hang clothes.
Stayed 13 nights in Dec 2025

10/10 Excellent

Lola

Stayed 6 nights in Dec 2025

10/10 Excellent

Areli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant super recommended for family trip
Stayed 3 nights in Dec 2025

2/10 Terrible

Telma

Stayed 1 night in Dec 2025