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City Express Plus by Marriott Puerto Vallarta

3.0 star property

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Photo gallery for City Express Plus by Marriott Puerto Vallarta

Arcade
Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing
Lobby lounge
Bar (on property)
Outdoor pool, open 8 AM to 9:30 PM, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Gym
$104
$86 nightly
$104 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
Blvd. Francisco Medina Ascencio # 2860, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Place, Puerto Mágico
    ‪3 min walk‬
  • Place, Cruise Ship Terminal
    ‪7 min walk‬
  • Place, Hotel Zone Beach
    ‪10 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Double Beds

8.0 out of 10
Very good
(23 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

8.0 out of 10
Very good
(36 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Comfort Inn Puerto Vallarta Golfside & Marina
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,218 reviews
$87 nightly
The price is $106
Mar 19 - Mar 20
Total with taxes and fees
Comfort Inn Puerto Vallarta Golfside & Marina

About the neighborhood

Puerto Vallarta

Located in Puerto Vallarta (Palmar de Aramara), City Express Plus by Marriott Puerto Vallarta is within a 10-minute walk of Puerto Mágico and Cruise Ship Terminal. .This hotel is 3.5 mi (5.6 km) from Malecon and 4.3 mi (6.9 km) from Playa de los Muertos.

What's nearby

  • Puerto Mágico - 3 min walk - 0.2 miles
  • Cruise Ship Terminal - 7 min walk - 0.4 miles
  • Hotel Zone Beach - 10 min walk - 0.6 miles
  • La Isla - 14 min walk - 0.8 miles
  • Vallarta Casino - 19 min walk - 1.0 mile

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪El Bucanero - ‬9 min walk
  • ‪Vips - ‬5 min walk
  • ‪Mariscos El Memin - ‬6 min walk
  • ‪Buffet King - ‬6 min walk
  • ‪taquitos Roque - ‬6 min walk

About this property

City Express Plus by Marriott Puerto Vallarta

City Express Plus by Marriott Puerto Vallarta offers 126 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This Beaux Arts hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
Take advantage of the hotel's room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8 AM to 9:30 PM
A car is not required for transportation to and from this property

Property is also known as

City Express Plus Puerto Vallarta Hotel
City Express Puerto Vallarta

City Express Plus by Marriott Puerto Vallarta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1005 reviews
Rating 8 - Good. 243 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 73 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tanya

Stayed 1 night in Nov 2025

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything that's perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Stayed 1 night in Nov 2025

2/10 Terrible

Whit

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was dirty, the sheets smelled, pillow cases has stained on them or it was dirty. The room smelled. We asked if we can switch to a new room, they did not switch us. They gave us complimentary breakfast but why when breakfast is already included with our stay? We ended up booking a new room somewhere else & wasted the money we booked here.
Stayed 1 night in Nov 2025

8/10 Good

Jase

Liked: Cleanliness, property conditions & facilities
Hotel was clean wirh easy access . Staff were very helpful.Great locsruon to get to things and easy access to airport
Stayed 1 night in Oct 2025

8/10 Good

Albert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first day the floor wasn't clean. A lot of hair was on the floor. Maybe they hadn't much time to clean. From the second day on it was good. The staff at Marriott was helpful and friendly. Breakfast was plenty and good. The pool was clean. Sometimes at night it was a bit noisy with the Mexican people. The air-conditioning worked well. For longtime stay I would prefer a coffeemaker.
Stayed 8 nights in Oct 2025

2/10 Terrible

alejandro

Disliked: Cleanliness
Desafortunadamente fue un estancia nada agradable, no pudimos descansar reportamos la velocidad de el aire acondicinado estaba a tope hacia muchisimo ruido , nos dijeron que era normal teniamos tres habitaciones en dos era la misma situacion no se podia regular , nos quedamos 3 días despertando cansados de no poder dormir, ya habiamos Venido antes, el servicio y calidad definitivamente A bajado mucho, hay mucha gente poco staff, el que se lleva la estrella a la mala atencion es Fernando Bartender de la alberca de arriba muchacho morenito de pelo corto, con su pesima actitud creo que no tiene las hailidades para ofrecer servicio al cliente, habia recomendado este destino a muchos amigos por mis experiencias anteriores, creo que hoy con tristeza no volveria, ya no es el lugar de relajación y excelente servicio que me trajo en mi primer experiencia, hoy en dia es un servicio deficiente y generico demeritando totalmente el entorno y calidad que tenian en un inicio!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin, Phoenix

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manuel at thd reception was very kind and helpful. 5 stars.
Stayed 1 night in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Luis, Saskatoon

Liked: Amenities
Very good experience
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good for business
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good place to stay breakfast was free but would been lot better if they had at least scrambled eggs or boiled ones but overall it was good
Stayed 6 nights in Aug 2025

8/10 Good

Francisco

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for one day trip for Business
Stayed 1 night in Jul 2025

10/10 Excellent

Maylany

Stayed 3 nights in Apr 2025

10/10 Excellent

MARIA ALEJANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel. Free airport shuttle

Beautiful Hotel with great staff. We arrived very early and could lock up our bag's. We were able to check in a half hour early. They do not have fridges in the room but will give you ice at the bar if you have a bag or container. The have a free shuttle to the airport. The driver was very friendly and a safe driver. We will be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just super Excellent Thanks For Everything
Stayed 11 nights in Dec 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent time. The staff was absolutely amazing and helpful. I had a really good stay. I went in with an open mind based on other reviews but I had zero issues. Great location as well. Easy to navigate and get around. 10 out of 10 -Andrea
Stayed 4 nights in Jun 2025

6/10 Okay

Mario

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I didn’t like the smell of the room, they changed us to other room and the smell of the restroom was bad.
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Luis, Saskatoon

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Marriott is no longer a top hotel chain. The wifi is spotty. Staff refuses any leeway for Breakfast. Stops anyone from eating at 9am on the dial, even though there's food right in front of you. Card stops working at noon. Marriott and other chains will be forced to compete with more accommodating and hands-off approaches to short term rentals, including privately owned condos. I'm sure you're already taking a hit there.
Stayed 1 night in Apr 2025