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Hotel Puerto Azul

2.0 star property

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Photo gallery for Hotel Puerto Azul

Hot tub
Property video
Standard Double Room | Down comforters, minibar, in-room safe, desk
Elite Double Room | Balcony view
Coffee service

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Gym
  • Housekeeping

Explore the area

View in a map
Del Lomo, 24, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Place, Plaza del Charco
    ‪3 min walk‬
  • Place, Tenerife Beaches
    ‪5 min walk‬
  • Place, Loro Park
    ‪17 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪76 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Down comforters, minibar, in-room safe, desk

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | Down comforters, minibar, in-room safe, desk

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Club Double Room

Down comforters, minibar, in-room safe, desk

Club Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for City Double Room

City Double Room | Down comforters, minibar, in-room safe, desk

City Double Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Elite Double Room

Elite Double Room | Down comforters, minibar, in-room safe, desk

Elite Double Room

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Down comforters, minibar, in-room safe, desk

Family Room

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View | Down comforters, minibar, in-room safe, desk

Deluxe Double Room, Mountain View

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Jun 28 - Jun 29
Total with taxes and fees
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About the neighborhood

Puerto de la Cruz

With a stay at Hotel Puerto Azul in Puerto de la Cruz, you'll be within a 15-minute walk of Tenerife Beaches and Lago Martianez Swimming Pools. .This spa hotel is 0.3 mi (0.6 km) from Puerto de la Cruz Archaeological Museum and 0.6 mi (1 km) from Garden Beach.

What's nearby

  • Plaza del Charco - 3 min walk - 0.2 miles
  • Tenerife Beaches - 5 min walk - 0.3 miles
  • Garden Beach - 9 min walk - 0.5 miles
  • Taoro Park - 15 min walk - 0.8 miles
  • Loro Park - 17 min walk - 0.9 miles

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 36 min drive

Restaurants

  • ‪Restaurante El Pescador - ‬3 min walk
  • ‪La Cocina - ‬2 min walk
  • ‪Restaurante El Bajío - ‬2 min walk
  • ‪Divino - ‬3 min walk
  • ‪Bodega La Guapa - ‬2 min walk

About this property

Hotel Puerto Azul

Hotel Puerto Azul offers 29 accommodations with tablet computers and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters. 37-inch flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Puerto de la Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 29 guestrooms featuring tablet computers and minibars. Rooms have private furnished balconies or patios. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with digital programming provide entertainment. Bathrooms have showers and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
A complimentary buffet breakfast is served daily from 9:00 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and multilingual staff.
A complimentary buffet breakfast is served each morning between 9:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (48 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's TTLOCK mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Puerto Azul Hotel
Hotel Puerto Azul Puerto de la Cruz
Hotel Puerto Azul Hotel Puerto de la Cruz

Hotel Puerto Azul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 53 reviews
Rating 8 - Good. 8 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities
Good location and friendly Staff but the rooms are just to small for a longer period of stay.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every second of my stay there
Stayed 4 nights in May 2025
Verified

4/10 Poor

Veronica

Disliked: Cleanliness, staff & service, amenities
Conveniently placed, walking distance bus station, beach and «city center». That is about it.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

John Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with helpful staff
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff! I accidentally booked one night too few and didn't realize the mistake until the last day when they called and asked if we had checked out. Desk + housekeeping went above & beyond to find another room for the extra day and move is there as when the error was pointed out to us we were several hours away from the hotel. Free coffee + tea downstairs at all hours, plus the neighborhood was cute and quiet. Easy to get a good night's sleep.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Excellent stay all round
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Simo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi on top floor and sun deck were nice and the staff was very helpful
Stayed 8 nights in Jan 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the jacuzzi on the terrace
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Thoroughly enjoyed my stay here. Hotel rooms were very clean modern and in general soundproof. Staff were incredibly welcoming, friendly and personable. Thoroughly recommend.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic hotel. Perfect location. Free hot & cold drinks. Staff are very helpful
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Szymon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay. The room was equipped with a hairdryer and a TV, and there was no need to use a key to get into the room, which was very convenient. The internet was available, and the most important staff member was well-informed about the town and offered helpful recommendations for attractions.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location in the old town. Also there ist a huge parking lot only a few meters away. The bed was very good, the shower also. A wardrope would be nice, the jacuzzi in the rooftop with that amazing view ist Superb. But the best is the great staff.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely 2 star hotel in the old town. Comfortable bed, great shower and breakfast is good if you take it. Only grip was lack of storage …a few more hooks and maybe shkef would help
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Thomas M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique style hotel

Amazing from being to end Fernando the owner is there daily Staff couldnt do enough for you ...i have to mention Alexandro and Irene who helped me all the time ...and also helped book my next visit in May ...i was allowed to upgrade my room with costs of course The rooms very very modern and clean with everything you would expect Fitness and jacuzzi on the roof terrace ...views very good ...pool towels provided in your room Recetion small but has everything you need ...drinks ...tea etc plus vending machines and the much needed umbrellas ..as it rained a few days ... Good location ...plenty of restaurants and bars ...plus the square a few hundred metres away Not very far to lido if you want a big pool for a few euros A shopping mal about 15 mins walk Bus station 10 min walk ...here you can travel all over the island ...remember to purchase a bono card to cut the price of your journey This hotel is a little gem ...and i dont want to tell everyone incase its fully booked when i want to go xx Thankyou Fernando and staff
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, amenities
Bra beliggenhet i rolige omgivelser. Jacuzzien virket og holdt en god temperatur. Frokosten enkel, men god. Rommet var litt lite, men fungerte bra for et par overnattinger. Kommer gjerne tilbake.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Malahat

Liked: Cleanliness, staff & service, amenities
Rent rum/badrum med alla faciliteter!!! Reception erbjuder vatten kaffe !!! Ligger på väldigt llugn gata med närhet (på gångavstånd ?till allt Rekommenderas !
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities
Hatten ein DZ mit Balkon, ruhig. Fantastische Lage in der Altstadt.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien à dire au top
Stayed 3 nights in Mar 2025
Verified

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo

Muy buen hotel situado en el casco antiguo.muy cercq de restaurantes y parkings publicos. Equipo muy agradable y profesional
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt in der Innenstadt in der Fußgänger Zone und es war ruhig ,sauber angenehm Der Aufenthalt in diesem Hotel kann ich nur empfehlen
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Ambre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Excellent séjour dans cet hôtel à taille humaine : -emplacement idéal dans le centre, dans une rue calme -Balcon et Spa très agréables -Petit déjeuner : correct mais pourrait être amélioré —> Pas très varié, manque de la pâte à tartiner, les jus de fruits de la machine ont le goût de médicament -Petit bémol pour les oreillers très durs -Le personnel et les femmes de ménage sont très sympas, souriants et au petit soin Je recommande et reviendrai les yeux fermés
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

ilirida

Liked: Cleanliness, amenities
Alessandro war der einzige denn ich positiv empfand! Von allen 3
Stayed 14 nights in Dec 2024
Verified

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy agradable en una calle preciosa de Puerto de la Cruz. No he desayunado ningún día pq me parecía demasiado caro teniendo en cuenta las opciones que ofrecían los locales de alrededor. Lo único que no me ha gustado es que la habitación individual no tenía puerta en el baño y a pesar de estar muy limpio, el olor de toda la habitación no era totalmente agradable.
Stayed 2 nights in Dec 2024