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Room type Options Nightly price Book
Double Room, Sea View (2 adults and 1 child)
Room with view
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Double Room, Pool View
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, Sea View
Room with view
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, Pool View (2 adults and 1 child)
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use, Pool View
344 square feet
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Standard Triple Room
344 square feet
3 Twin Beds
Room sleeps 3 guests
Select dates to see price
Standard Single Room
215 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Triple Room, Pool View
344 square feet
3 Twin Beds
Room sleeps 3 guests
Select dates to see price
Standard Double Room
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room (2 adults and 1 child)
344 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use
344 square feet
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Double Room Single Use, Sea View
Room with view
344 square feet
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Triple Room, Sea View
Room with view
344 square feet
3 Twin Beds
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Upscale hotel near Plaza del Charco

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business center
Laundry facilities

When you stay at Hotel Puerto Palace in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This upscale hotel is 0.6 mi (1 km) from Timanfaya Theater and 0.7 mi (1.1 km) from La Vola.

Make yourself at home in one of the 314 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

Dip into one of the 2 outdoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

You can enjoy a meal at the restaurant serving the guests of Hotel Puerto Palace, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hotel Puerto Palace features 2 outdoor swimming pools and 2 spa tubs along with an outdoor tennis court, a sauna, and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include conference space. This family-friendly hotel also offers a children's pool, spa services, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Puerto Palace is a smoke-free property.

  • Library
  • Daily
  • Number of outdoor pools - 2
  • Number of spa tubs - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Computer station
  • Conference space size (meters) - 600
  • Terrace
  • Luggage storage
  • Free buffet breakfast
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Pool umbrellas
  • Outdoor tennis courts - 1
  • Parking (limited spaces)
  • Total number of rooms - 314
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Lifeguard on site
  • Tennis on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Conference space
  • Free breakfast
  • Meeting rooms
  • Tours/ticket assistance
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 1
  • Conference space size (feet) - 6458
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Vending machine
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • Shower/tub combination
  • Free WiFi
  • Down comforter
  • Rainfall showerhead
  • Balcony or patio
  • Connecting/adjoining rooms available
  • In-room safe (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of beds 1

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Hotel Puerto Palace has a restaurant on site.

Nearby Things to Do

2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Playground on site
  • Miniature golf on site
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Volleyball on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Carbon monoxide detector

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Online penalty collection

No gap period between guest stays

Fees

Optional extras

  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Palace Hotel Puerto
  • Puerto Palace
  • Hotel Puerto Palace Tenerife/Puerto De La Cruz
  • Puerto Palace De La Cruz
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Hotel Puerto de la Cruz
  • Puerto Palace Hotel
  • Puerto Palace Puerto de la Cruz
  • Hotel Puerto Palace Puerto de la Cruz
  • Puerto de la Cruz Puerto Palace Hotel
  • Hotel Puerto Palace
  • Puerto Puerto De La Cruz
  • Puerto Palace
  • Hotel Puerto Palace Hotel
  • Hotel Puerto Palace Puerto de la Cruz
  • Hotel Puerto Palace Hotel Puerto de la Cruz

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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