Compare Hotels with Suites in Portage

"Unfortunately, my stay was very disappointing. The room was not clean—the carpet was dirty, the ceiling was cracked, and the overall condition of the room felt outdated. The reservation was made for three guests, yet only two towels were provided. There was also an unpleasant odor throughout the hotel, which was noticeable immediately upon entering and remained present during the stay. This significantly impacted the overall experience. The front desk staff member was not welcoming or pleasant, which made check-in uncomfortable. Additionally, the ice machine was inconveniently located only on the first floor, making access difficult for guests staying elsewhere in the building. Finally, there were individuals loitering around the property who appeared impaired, which created an uncomfortable and unsafe atmosphere. Overall, the cleanliness, maintenance, and guest experience did not meet reasonable expectations. I would not recommend this hotel unless significant improvements are made."

"The room was not very clean. Found multiple areas of dirt on the bed, hairs in the room on the nightstands and the bathroom, and the sheets were extremely wrinkled. Left for a concert and came back to our entire room smelling like weed. Woke up in the middle of the night and it smelled like someone was in our room smoking weed it was so strong. We truly could not wait to leave in the morning. Would not stay at this location again. "

"Our room was clean. The staff was very helpful and knowledgeable. And there's everything you may need in the area of the hotels!"

"The staff was very friendly! My room the bedroom caroets need to actually be vacuumed and cleaned. It looked like someone puked on the floor. The bathroom faucet and bathtub leak water. The towel holder needs to be tightened on the wall. That room specifically needs a deeper clean. I do realize the cleaners do their best and have a limited time. This room needs a little more attention "

"Amazing stay. Room was clean, staff was friendly. Breakfast was good. Uno pizza was an awesome addition. Will definitely stay again"

"Live music way too loud and wish it was smoke free. Hotel was great. Staff were friendly, helpful and accommodating. Wish the sports bar was still open. Not many food choices. Slots are tight. "