Compare Cheap Portage Best Western

"We arrived Friday evening expecting a safe, standard stay, but immediately encountered serious concerns. There was a strong odor of marijuana in the parking lot and throughout the building. The lobby and hallways were chaotic, with multiple unsupervised children running, yelling, and no visible staff intervention. Our initial second-floor room was unusable due to loud music and marijuana odor. On the first floor, our assigned room door would not lock—a major safety issue. Instead of relocating us, staff sent maintenance, delaying resolution. Hotel policies were clearly not enforced. While we signed an occupancy limit agreement, many rooms appeared overcrowded. Groups of unsupervised children ran through the halls, yelling until about 2 AM, with no security present. Saturday night was worse. Both floors remained disorderly, and the pool area was overcrowded and unmanaged, resembling an unsupervised public recreation space. The environment also felt consistent with extended-stay/work-crew housing, adding to noise and lack of oversight. Marijuana use continued near guest rooms. We ultimately left because we did not feel safe. When we contacted the front desk, staff were dismissive and ended the call. This property fails to provide basic safety, security, or policy enforcement and is not suitable for business or leisure travelers. This property should be removed from Expedia."

"Outside or the building was very tattered and the banner was ripped with no other sign in sight. Interior looked ruined down and smelled like animal urine. My actual room was very dated and the ac unit was held together with packing tape and the TV barely worked. One very thin blanket and a lumpy old bed. Not like the pictures at all."

"We were there 4 nights and never had our room serviced {no clean towels or trash emptied}. On Monday there was one person trying to service the breakfast area while answering the phone and manning the front desk. He was doing his best but needed some one else to help. Also the facility is showing signs of age and maintenance is not sufficient"

"Yes and Yes "

"Breakfast was delicious"

"Room was okay. Very loud air-conditioner. All staff we met were not friendly. Pool was out of order. All restaurants are very expensive. We ate elsewhere. Wont stay again."