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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
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Terasu Riviera Maya

0.0 out of 5.0
Km 283 access 1 Xcaret Fracc 1, lote 13, Playa del Carmen, QROO 1-844-700-1007
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Room type Options Nightly price Book
Photo of room
Elite Room, 1 King Bed, Balcony, Tower
312 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
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Elite Room, 1 Queen Bed, Balcony, Tower
291 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
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Superior Suite, 1 King Bed with Sofa bed, Balcony
495 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View
667 square feet
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Deluxe Room, 1 King Bed, Balcony
312 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale boutique hotel, walk to Xenses Park

Popular property highlights

Breakfast included
Free WiFi

With a stay at Terasu Riviera Maya Hotel & Spa, en Xcaret in Playa del Carmen, you'll be within a 15-minute walk of Xenses Park and Xplor Theme Park. This upscale hotel is 0.8 mi (1.3 km) from Xcaret Eco Theme Park and 1.1 mi (1.8 km) from Río Secreto.

Make yourself at home in one of the 9 air-conditioned rooms featuring microwaves and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 52-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This hotel also features complimentary wireless internet access and concierge services.

At Terasu Riviera Maya Hotel & Spa, en Xcaret, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include luggage storage, coffee/tea in a common area, and a water dispenser. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

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Terasu Riviera Maya

Km 283 access 1 Xcaret Fracc 1, lote 13, Playa del Carmen, QROO 77720

Hotel Amenities

Hotel Amenities

Terasu Riviera Maya Hotel & Spa, en Xcaret features an outdoor pool and complimentary bicycles. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a garden, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Terasu Riviera Maya Hotel & Spa, en Xcaret has designated areas for smoking.

  • Daily
  • Coffee/tea in common areas
  • Organic food
  • Number of outdoor pools - 1
  • Water dispenser
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Front desk (limited hours)
  • Free breakfast
  • Porter/bellhop
  • Vegetarian menu options available
  • Free WiFi
  • Distance from property (ft) 3
  • Spa services on site
  • Luggage storage
  • Wheelchair accessible – no
  • Distance from property (meters) 1
  • Free parking nearby
  • Free continental breakfast
  • Number of restaurants - 1
  • Concierge services
  • Street parking
  • Designated smoking areas
  • Hosted evening meal
  • Beach towels
  • Total number of rooms - 9
  • No accessible airport shuttle
  • Airport transportation (surcharge)
  • Garden
  • Outdoor furniture

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free parking nearby

Room Amenities

Terasu Riviera Maya Hotel & Spa, en Xcaret offers 9 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 52-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Espresso maker
  • Desk
  • Premium bedding
  • Microwave
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free WiFi
  • Down comforter
  • TV size: 52
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Netflix
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Streaming services
  • Laptop-friendly workspace
  • LED light bulbs
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Smooth flooring in room

Where to Eat

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM. A hosted evening meal is available for a surcharge daily.

Terasu Riviera Maya Hotel & Spa, en Xcaret has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Contactless check-in and contactless check-out are available.

Front desk opens daily at 6:00 AM

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Front desk closes daily at 10:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Water dispenser use by guests actively encouraged

Debit cards not accepted

Guests must register online prior to arrival

Guests must provide a copy of their government-issued photo I.D. in advance

Staffed front desk

Property mobile app recommended for guests

Guest will receive an email before arrival 24 hours

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

No gap period between guest stays

Fees

Optional extras

  • Airport shuttle fee: MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2300 (roundtrip), (up to 17 years old)
  • Hosted evening meal: MXN 0.0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Terasu Riviera Maya
  • Terasu Hotel Spa at Xcaret
  • Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
  • Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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