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Platinum Tower at Sandos Playacar All Inclusive

Property class: 4.5

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Photo gallery for Platinum Tower at Sandos Playacar All Inclusive

A modern living room with a sofa, coffee table, and chairs, a large sliding glass door leading to a balcony with a view of the ocean.
A bakery display case with various pastries and a menu board with text.
A man and woman on a balcony with a patterned wall and lush greenery in the background.
A water park with slides and a lazy river.
A room with a large round table, colorful play mats, and a bean bag chair.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
The current price is $383
$314 nightly
$383 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
Paseo Xaman - Ha 1, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪13 min walk‬
  • Place, Xaman Ha Aviary
    ‪19 min walk‬
  • Place, Quinta Avenida
    ‪3 min drive‬

Room options

View all photos for Platinum King Junior Suite - 2 Kids/Teens Stay Free

A modern hotel room with a large bed, a desk, a chair, a balcony with a view, and a ceiling fan.

Platinum King Junior Suite - 2 Kids/Teens Stay Free

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum King Junior Suite Ocean Front - 2 Kids/Teens Stay Free

A hotel room with a large bed, a seating area with chairs, a view of the ocean, and a decorative wall.

Platinum King Junior Suite Ocean Front - 2 Kids/Teens Stay Free

  • Ocean view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum King Master Suite - 2 Kids/Teens Stay Free

A modern bedroom with a large bed, a round wooden table, a built-in vanity, and a geometric-patterned headboard.

Platinum King Master Suite - 2 Kids/Teens Stay Free

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Platinum King Master Suite Ocean Front - 2 Kids/Teens Stay Free

A modern bedroom with a geometric-patterned headboard, a large bed, bedside tables, and a bathroom with a bathtub and mirror.

Platinum King Master Suite Ocean Front - 2 Kids/Teens Stay Free

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

With a stay at Platinum Tower at Sandos Playacar All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. .This all-inclusive hotel is 1.3 mi (2.1 km) from Playa del Carmen Main Beach and 4.6 mi (7.4 km) from Xplor Theme Park.

What's nearby

  • Playacar Golf Club - 13 min walk - 0.7 miles
  • Xaman Ha Aviary - 19 min walk - 1.0 mile
  • Quinta Avenida - 3 min drive - 1.1 miles
  • Playacar Beach - 3 min drive - 1.1 miles
  • Mayan Ruins of Playacar - 4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Don Rafael - ‬5 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Il Portico - ‬5 min drive
  • ‪La brioche - ‬2 min walk
  • ‪Maria Bonita - ‬10 min walk

About this property

Platinum Tower at Sandos Playacar All Inclusive

Platinum Tower at Sandos Playacar All Inclusive offers 35 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with double sofa beds. 50-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

Complimentary bicycles and a complimentary water park with waterslides are featured at the hotel. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and sofa beds.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor pools, a nightclub, and a complimentary water park. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
Grab a bite to eat at one of the hotel's many dining establishments, which include 9 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Platinum Tower at Sandos Playacar All Inclusive has 9 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Yoga

Entertainment

Access to onsite nightclubs
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Pickleball
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room sofa bed
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per accommodation, per stay
  • Sanitation services: USD 5 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Platinum Tower at Sandos Playacar All Inclusive Reviews