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Jungala Hotel at VidantaWorld Riviera Maya

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Photo gallery for Jungala Hotel at VidantaWorld Riviera Maya

5 outdoor pools, cabanas (surcharge), pool umbrellas
A bar area with a pool and beach view.
A wooden pathway flanked by lush tropical plants leading to a covered area with hanging lights.
A wooden deck with a hammock, hanging lanterns, and potted plants.
An aerial view of a resort with a long swimming pool, beach, and ocean.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $368
$302 nightly
$368 total
Total with taxes and fees
Aug 12 - Aug 13

Explore the area

View in a map
Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710
  • Place, Nicklaus Design Golf Course
    ‪5 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪4 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for One-Bedroom Suite

A modern dining area with a wooden table, wicker chairs, and a large window overlooking greenery.

One-Bedroom Suite

10.0 out of 10
Exceptional
(18 reviews)
  • Resort view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for One-Bedroom Suite + Jungala Aqua Experience

A modern bedroom with a large bed, a desk, and a view of greenery through the window.

One-Bedroom Suite + Jungala Aqua Experience

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 1 Queen Sofa Bed
  • Free WiFi

Similar properties

Exterior
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.3 out of 5, Excellent, 699 reviews
$193 nightly
The price is $236
Aug 24 - Aug 25
Total with taxes and fees
Grand Sunset Princess - All Inclusive

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Jungala Hotel at VidantaWorld Riviera Maya is within a 10-minute drive of Playa Paraiso Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya. .This beach resort is 6.2 mi (10 km) from Maroma Beach and 9.1 mi (14.7 km) from Puerto Morelos Town Square.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Nicklaus Design Golf Course - 5 min walk - 0.3 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.4 miles
  • Playa Paraiso Golf Course - 4 min drive - 1.6 miles
  • Maroma Beach - 13 min drive - 4.6 miles
  • Tres Rios Ecopark - 16 min drive - 8.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬13 min drive
  • ‪Cena Trattoria By El Faro - ‬10 min drive
  • ‪La Fuente -Lobby Bar - ‬9 min drive
  • ‪Steak House - ‬11 min drive
  • ‪Kiosko Beach Bar - ‬11 min drive

About this property

Jungala Hotel at VidantaWorld Riviera Maya

Jungala Hotel at VidantaWorld Riviera Maya offers 52 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include kitchen islands. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Accommodations at this 5-star resort have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 2 outdoor tennis courts, and a health club. 5 outdoor swimming pools are on site along with a lazy river and a waterslide. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 52 air-conditioned rooms featuring kitchens with stovetops and microwaves. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. 55-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite at Chiringuito, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Visit one of the 4 bars/lounges, 2 beach bars, and 5 poolside bars for a refreshing drink.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Chiringuito - This theme restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Gong - This theme restaurant serves dinner only. Reservations are required. Open daily.
Quinto - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Nektar - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Del Lago Restaurante - This buffet restaurant serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Shopping center shuttle (surcharge)
  • Secured, uncovered valet parking on site (USD 7 per day; includes in/out privileges)

Food and drink

  • 2 beach bars
  • 2 swim-up bars
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • 5 poolside bars

Restaurants on site

  • Chiringuito
  • Del Lago Restaurante
  • Gong
  • Nektar
  • Quinto

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • 24-hour pool access
  • 5 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Free beach club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Health club
  • Lazy river
  • Outdoor pickleball court
  • Pro golf shop
  • Tennis lessons
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Mini-fridge
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Ice maker
  • Kitchen
  • Kitchen island
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Minibar
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
This property's water park is closed every Thursday and Friday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1000 per accommodation, per stay
  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered valet parking fee: USD 7 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Jungala Park Hotel Riviera Maya
Jungala Park Hotel at VidantaWorld Riviera Maya Resort
Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen

Jungala Hotel at VidantaWorld Riviera Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 230 out of 308 reviews
Rating 8 - Good. 32 out of 308 reviews
Rating 6 - Okay. 18 out of 308 reviews
Rating 4 - Poor. 16 out of 308 reviews
Rating 2 - Terrible. 12 out of 308 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sophie Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super attentive staff and beautiful rooms and amenities!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, very clean, friendly and accommodating staff, the kitchen had everything you needed and the pools were one of the highlight for the kids.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and staff!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great large property with lots to do and great food to choose from!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Esther

Great hospitality , property and service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Nice and quiet, great place
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach club pool! So luxurious and relaxing.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Darragh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great room great pools and great food what more could you ask for we will be back for sure !!!!!!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited with our family of four and had a blast!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, fantastic amenities, excellent staff-every single one of them- great food!
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Luis

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Excelente hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large property with many amenities. Great for families. strongly recommend!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and staff
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very large property, but it was beautiful in the staff. Did a tremendous job!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Heily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff was super attentive and were always seeking to see what they could help with. The pools were huge and beautiful. Everything was awesome.
This was the main pool which gets lost in the image because its huge.
One of the lobbies
One of the lobbies
This was Del Lago Restaurant were they serve buffet breakfast. The views of that place were beautiful
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was Perfect! I would highly recommend it for family’s with children. The amenities are amazing to keep little ones busy all day!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Cille

Liked: Cleanliness, staff & service, amenities
Everything was wonderful and the staff was so great if you’d like to hang out and enjoy a hotel this is a place to be
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with multiple pool and dining options. Staff goes out of their way to make you feel welcomed. The room at Jungala was huge and extremely clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jungala was an excellent family stay. Beautiful rooms. Beautiful grounds. Wonderful staff. We really loved our time with our 3.5 year old and 11 month old, and the staff were so kind and helpful with our boys.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Yesika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, very clean, everybody was exceptional especially the concierge Marisol and Lizette, it was my birthday and they had balloon decorations in my suite and a dessert, what a nice surprise.The hotel complex is huge but they have golf carts to take to all the places you need to go to.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rémi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost perfect, everything was wonderful <3
Stayed 15 nights in Feb 2026
Verified review

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Michael Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beach club was great. Service was great everywhere. Food and drinks were expensive but generally good quality.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Maya

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, attentive staff. Best vacation we ever had!
Stayed 5 nights in Jan 2026