Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
12 restaurants, lunch, dinner served; international cuisine
Exterior
Lobby
Free minibar, in-room safe, desk, laptop workspace

Room options

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(12 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

8.6 out of 10
Excellent
(48 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

8.6 out of 10
Excellent
(46 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)
  • Ocean view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room (PROMO)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room (PROMO)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (PROMO)

  • Garden view
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Tropical View)

7.6 out of 10
Good
(11 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 431 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • Garden view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Beachside

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Beachside

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • Garden view
  • 474 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Similar properties

Exterior
Iberostar Waves Paraíso Beach - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, 1,002 reviews
Iberostar Waves Paraíso Beach - All Inclusive

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Iberostar Waves Paraíso del Mar - All Inclusive is connected to the convention center, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. .This all-inclusive resort is 9.5 mi (15.4 km) from Ojo de Agua Beach and 11.6 mi (18.7 km) from Puerto Morelos Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Paraiso Golf Course - 6 min walk - 0.4 miles
  • Paradise Beach - 9 min walk - 0.5 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.5 miles
  • Nicklaus Design Golf Course - 4 min drive - 0.9 miles
  • Maroma Beach - 9 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪La Laguna - ‬2 min drive
  • ‪Alberca - Pool - Bar - ‬4 min drive
  • ‪Restaurante La Plaza - ‬3 min walk
  • ‪La Fuente -Lobby Bar - ‬3 min walk
  • ‪Star Café - ‬3 min walk

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 388 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a nightclub and an outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at El Mercado, one of the resort's many dining establishments, which include 12 restaurants and 3 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
El Mercado - This buffet restaurant specializes in international cuisine and serves dinner and light fare.
El Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
La Dorada - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
El Faro - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
El Kiosko - This buffet restaurant serves lunch only. Open daily.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 483 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shawn William

Stayed 9 nights in Jan 2026

8/10 Good

Stephen, Edmonton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room on the beach was very comfortable. The resort grounds were exceptional, with jungle landscaping, complete with wild critters (swans, pheasants, iguanas, wild pigs, parrots, ...). The buffets were excellent. We only tried one of the booked restaurants (Smoke House) and the food was not impressive. My only significant complaint is that there were no written warnings in the room that the tap water was not drinkable, and that toilet paper was not to be put in the toilet but rather in a basket in the bathroom. Perhaps these features are known to seasoned Mexico travellers, but newcomers need to be warned of these issues, especially the water problem as it is a health concern.
Stayed 3 nights in Jan 2026

6/10 Okay

Lori

Stayed 5 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great vacation but very hard to make dinner reservations. The staff were excellent!
Stayed 5 nights in Jan 2026

2/10 Terrible

Joey

Stayed 5 nights in Dec 2025

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
BEST VACATION EVER!!!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
For us, the food and the beach was what really stood out. The food is TOP NOTCH... skip the restaurants, the buffet has everything you need to be happy and it always has something for everyone in your family. The beach is large and gorgeous, with a great bar and even a beach grill (with good food) right there. We barely even saw the pool because we enjoyed the beach so much. The staff was incredible, always helpful and so kind. Our rooms were clean, big, and just what we needed. It is incredibly safe, our teens were able to navigate the resort on their own and we all felt completely comfortable. We love that this resort is family owned and focuses on sustainability. The efforts of this resort to be environmentally responsible are very visible at every turn and it makes the stay feel even more luxurious. No reason to see any other resorts, we have been to many, and this really is the BEST!
Stayed 5 nights in Jan 2026

2/10 Terrible

laurissa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were 7 of us traveling. 4/7 got sick. We always felt like we were fighting or searching to eat somewhere. We couldn't reserve at a restaurant in the resort any of the 7 nights we were there. This resort made us certain we wouldn't stay in an all inclusive again. We,ve stayed in all inclusive hotels that rated from 3-5 stars. I wouldn't give this more than 1 star and I would warn anyone going it's not great. Also odd fact: pools(all of them) were the coldest pools we've ever been in in Mexico. Lots of people commented about how cold the pools were during our stay.
Stayed 7 nights in Dec 2025

10/10 Excellent

John David

Liked: Cleanliness, amenities, property conditions & facilities
Staff members amazing
Stayed 4 nights in Jan 2026

8/10 Good

Monte

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was good. Can accommodate three beds with couch. Food was ok. Beach is fine a bit rocky
Stayed 5 nights in Dec 2025

6/10 Okay

Elaine

Liked: Cleanliness, property conditions & facilities
Hotel - clean and well maintained. Service- great.Food - tasty. Beach- NO. Water is warm and clear but If you plan to swim at the ocean- forget about it: rocks in the water, so its impossible to get in the water.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tracy Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
We have traveled over the holidays twice to Iberostar Del Mar Cancun. We find it to be clean, food options are great. Accommodations for gluten free and vegan are becoming more available. The tropical environment of the resort is fantastic. But what makes this place so special, is the staff. They are friendly, helpful, and make you feel like family. Highly recommend. The on sight nightly shows and lobby activities make it fun.
Stayed 7 nights in Dec 2025

8/10 Good

Mesut

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Damian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic and will be coming back!!
Stayed 7 nights in Dec 2025

8/10 Good

Aarty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort grounds were beautiful with lots of wildlife - this was the highlight. Staff service was a little slow but all extremely friendly and overall very good however we were disappointed that they placed our family of 11 across the resort in different buildings despite our multiple requests and advanced attempts to have us placed together. We were luckily placed near our aging parents so we were able to help them. There are some things I wished we knew in advance though. 1) There is no hot tub. 2) While the resort common areas are modern, the rooms are a little old. Our bathroom reflected more of a 3-star hotel. 3) food was ok, and not as good as at other luxury all inclusive hotels. The buffet gets old quick and we found ourselves going to the beach or “the mall” for our lunches. The Japanese place is the best. 4) Two people in our family had a gluten allergy and there were always options for them. 5) one of the reasons we chose this hotel was because we were offered two resort credits at booking: $500 and $300. There was no information provided and we had assumed we could use that credit for anything - it is instead doled out as $25 coupons and to use one $25 coupon, you need to spend $100. It is a scam as everything at the hotel is extremely overpriced. 6) there is a constant undertone of the hotel trying to upsell from before you arrive with room and then even different hotel upgrades, to private dinners. And then there is the timeshare pitch; it felt gross…
Stayed 7 nights in Dec 2025

6/10 Okay

Krysta L

Traveled with family
Liked: Cleanliness
rooms with bathroom were aged. the à la carts are not different restaurants they are just closed down buffet spots. every place looked exactly the same. it was a linear resort. nothing for teens. activity staff were moderate. xmas buffet was great. breakfast buffet was excellent. other buffet were moderate.
Stayed 7 nights in Dec 2025

10/10 Excellent

Chandralekha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very much satisfied with this service over all
Stayed 6 nights in Dec 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities
we had a great time! the tiered system is a bit strange, and I wish they had given us ample opportunities to change big bills so we could consistently tip staff - but other than that we are very happy with our vacation and will be returning as soon as we are given the chance.
Stayed 6 nights in Dec 2025

8/10 Good

saeid

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall very good resort, just a bit too big.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jayme

Stayed 7 nights in Nov 2025

6/10 Okay

Elisenda

Traveled with partner
Disliked: Staff & service
The service refused to turned our credit into ibero cash so we can use it at gift shops or services. We lost our credit. Front desk refuted to notify us that our taxi was there to pick us up for airport transportation. We had to call a taxi and lost our already paid airport transportation.
Stayed 4 nights in Dec 2025

4/10 Poor

Rahul

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Room were well cleaned, but the room lamps had spots on them. I paid the price compared to Selection / Lindo but got the lowest standard rooms -> wave and Lindo. The food was mediocre at the best. Keep in mind one cannot use Selection and Lindo amenities. Cancun is quite over rated in my opinion.
Stayed 4 nights in Nov 2025

4/10 Poor

Angel

Traveled with family
Disliked: Cleanliness, amenities
Staff lacking professionalism, not friendly
Stayed 4 nights in Nov 2025

10/10 Excellent

Dimitre

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Massive hotel with great amenities for the kids and a really nice beach.
Stayed 8 nights in Nov 2025