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Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
12 restaurants, lunch, dinner served; international cuisine
Lobby
Exterior
Free minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪6 min walk‬
  • Place, Paradise Beach
    ‪9 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

7.4 out of 10
Good
(12 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

8.6 out of 10
Excellent
(45 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

8.6 out of 10
Excellent
(43 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

7.0 out of 10
Good
(7 reviews)
  • 388 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (PROMO)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (PROMO)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (PROMO)

  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

  • 474 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

  • 474 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Tropical View)

7.6 out of 10
Good
(11 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • 474 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior
Iberostar Waves Paraíso Beach - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, 1,000 reviews
Iberostar Waves Paraíso Beach - All Inclusive

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Iberostar Waves Paraíso del Mar - All Inclusive is connected to the convention center, a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach. .This all-inclusive resort is 9.5 mi (15.4 km) from Ojo de Agua Beach and 11.6 mi (18.7 km) from Puerto Morelos Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Paraiso Golf Course - 6 min walk - 0.4 miles
  • Paradise Beach - 9 min walk - 0.5 miles
  • Nicklaus Design Golf Course - 16 min walk - 0.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.5 miles
  • Maroma Beach - 11 min drive - 3.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪La Laguna - ‬2 min drive
  • ‪Lobby Bar Acuarium - ‬6 min walk
  • ‪Restaurante La Plaza - ‬3 min walk
  • ‪Star Café - ‬3 min walk
  • ‪Alberca - Pool - Bar - ‬4 min drive

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Luxury resort on the beach, with outdoor pool
Iberostar Waves Paraíso del Mar - All Inclusive offers 388 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 388 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a nightclub and an outdoor pool. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at El Mercado, one of the resort's many dining establishments, which include 12 restaurants and 3 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
El Mercado - This buffet restaurant specializes in international cuisine and serves dinner and light fare.
El Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
La Dorada - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
El Faro - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
El Kiosko - This buffet restaurant serves lunch only. Open daily.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 476 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Bryan Daniel Romo

Disliked: Cleanliness, staff & service, property conditions & facilities
Some of the staff was amazing, but most of them want to sell you on their timeshare the hotel offers (they don’t consider it a time share but it is). They are very pushy on it and feels like a scam. To get around the hotel you have to wait for a golf kart which will sometime take up to 15 minutes. Or you can just walk to your room which is not convenient at all. Was the biggest inconvenience. The food made me have the runs 4 days into the trip, the cups were always dirty. The biggest issue we had were BED BUGS. We let the manager know on the second to last night and they didn’t have a room they could swap us to so they offered to fumigate the room which I felt super uncomfortable after since it’s chemicals. This place was the worst trip I’ve gone to vacation at Forsure.
Stayed 5 nights in Oct 2025

6/10 Okay

James John Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Georgia Jess

Traveled with partner
Liked: Staff & service, amenities
We stayed for a week and while we loved the buffet breakfast variety and the pool activities every day, we felt as though we were constantly being hounded by sales staff to buy something on property either a time share, excursions, massages, or sunglasses- we could never fully relax without being asked to buy something either on the beach or at the pool. If you want a to hang out by the beach you have to claim your lounger at 6am as there are nowhere near enough for the amount of guests on the resort. It took three days for maintenance to fix our broken shower which only produced cold water, and halfway through the stay housekeeping staff just stopped restocking the mini bar. We loved how the variety of things there were to do on resort and the daily activity calendar within the app. The gym is incredible and the spa is beautiful and relaxing. The staff we interacted with were extremely friendly and kind and truly love the work they do which helps the experience.
Stayed 7 nights in Oct 2025

10/10 Excellent

Luis Enrique

Stayed 4 nights in Oct 2025

10/10 Excellent

Durwood

Stayed 5 nights in Oct 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
This is best resort for a relaxing and quiet vacation. The staff is courteous and professional, the grounds are manicured and expansive. The many restaurants are varied and the food is top notch. I will definitely stay here again in the future.
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was AMAZING!! in all areas of the property.
Stayed 7 nights in Oct 2025

10/10 Excellent

Esteban

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
In general clean and very organized
Stayed 7 nights in Oct 2025

6/10 Okay

Keyvan, Plano

Traveled with family
Liked: Staff & service
The rooms on the pictures are way cleear than the actual rooms. Especially the bath tub.
Stayed 4 nights in Oct 2025

10/10 Excellent

Isnel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great this time
Stayed 7 nights in May 2025

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Sep 2025

10/10 Excellent

Berenis Gonzalez

Stayed 4 nights in Jun 2025

10/10 Excellent

Marvin Carlton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay will definitely be back
Stayed 3 nights in Sep 2025

10/10 Excellent

Asuquo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely beautiful and nice resort. One of a kind, and the staff is incredibly helpful and wonderful. Will definitely be back!
Stayed 4 nights in Sep 2025

2/10 Terrible

Mohammad

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some of the staff were very rude and the others were very kind so its hard to do ratings. My rating is based off of those rude staff and feel bad for the rest of them. Food quality in the open buffets were just fine, in the other restaurants were just terrible and mundane. Area is huge so you need transport shuttles. They're supposed to be there every 5 to 10 minutes which us very long already, and they take even longer to pick you up most of the time. Don't pick this resort if you don't want your vacation to get ruined.
Stayed 3 nights in Sep 2025

10/10 Excellent

ADRIANNA, DALLAS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, our experience was exceptional. At check-in, Agni at the front desk was incredibly attentive, professional, and welcoming. He offered us an upgrade to a beachfront view, which we gladly accepted — and just as he described it, the room was “perfecto”! Spotlessly clean with a stunning view — it truly set the tone for the rest of our stay. The beaches and pools were beautifully maintained, and the entire staff was attentive and friendly. There was always something going on with entertainment and activities available throughout the day, which kept things fun and engaging. Now, let’s talk about the food — having stayed at several other all-inclusive resorts, we can confidently say this one stands out. The restaurants were top-notch, with great variety and high-quality meals every time. Service was prompt, professional, and always with a smile. They really go above and beyond here. Overall, we give this resort a solid 10. We highly recommend it to anyone looking for a relaxing, well-run, and truly enjoyable vacation. Hats off to the management and entire team — you’re doing an amazing job!
Stayed 5 nights in Aug 2025

8/10 Good

LUKE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the buffets wasn’t the greatest, the real restaurants however were amazing. Entertainment was also amazing, there was always some going on.
Stayed 7 nights in Sep 2025

8/10 Good

Jennifer Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Food had a lot to be desired.
Stayed 5 nights in Jul 2025

4/10 Poor

Wei Wei

Disliked: Cleanliness
It's very old property and the sink is blocked
Stayed 7 nights in Aug 2025

10/10 Excellent

Christopher John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous, clean and lots of wild life. Food was really good and there were many dining options. Friendly staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all of the staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Martin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: The breakfast buffet was beyond delicious! The rooms were clean and the staff was extremely helpful. Cons: This property is older. Rooms where average. Room amenities are average at best. Flat screen TVs are not Smart TVs. No 24/7 room service. They share a compound but do not have access to all the pools. This is a 3.5 star resort. 4 stars on a good day only because the staff will do their best to accommodate each guest.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025