Papagayo Hotel Boutique is centrally located in Playa del Carmen, a 3-minute walk from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.6 mi (1 km) from Playa del Carmen Maritime Terminal and 0.8 mi (1.4 km) from Mamitas Beach.
What's nearby
Quinta Avenida - 3 min walk - 0.2 miles
Central Square - 6 min walk - 0.4 miles
Playa del Carmen Main Beach - 8 min walk - 0.5 miles
Playacar Beach - 10 min walk - 0.5 miles
Mamitas Beach - 19 min walk - 1.0 mile
Getting around
Cancun Intl. Airport (CUN) - 53 min drive
Restaurants
Yum Yum - 2 min walk
Cocina Doña Paula - 1 min walk
La Brocherie - 1 min walk
cafe guajira - 1 min walk
Romeo Trattoria Pizzeria - 1 min walk
About this property
Papagayo Hotel Boutique
Papagayo Hotel Boutique offers 27 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch plasma televisions come with cable channels.
Bathrooms include showers, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 27 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limited onsite parking
Family friendly
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
Lockers
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
Coworking space
Outdoors
Terrace
Accessibility
No elevator
More
Designated smoking areas (fines apply)
Mosquito nets
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bathrobes
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch plasma TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Mini-fridge
More
Access via exterior corridors
Air conditioning
Ceiling fan
Individual decor
Iron/ironing board on request
Safe
Soundproofed rooms
Window screens
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, and Amazon Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Posada Papagayo
Papagayo Hotel Boutique Hotel
Papagayo Hotel Boutique Playa del Carmen
Papagayo Hotel Boutique Hotel Playa del Carmen
Papagayo Hotel Boutique Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It is a 5 minute walk to the beach and there is so much good food by. In the heart of everything and a great price.
The water pressure is the only downside to this place. I will stay here again many times.
I like everything just that it wasn’t beach front hotel
Veronica
Stayed 2 nights in Feb 2024
Verified
6/10 Okay
Elinton de
Mar 1, 2023
Liked: Staff & service
Disliked: Amenities
It’s a pretty honest and budget friendly hotel. If you need a safe and cheap place to sleep, I would recommend Pousada Papagayos. It’s 2 blocks away from the Main Street/beach which allows you to be in the buzz and at the same time find some more local cuisine.
If they have better towels, I would be way more pleased and willing to give higher stars, but overall is a fair place to stay
Elinton de
Stayed 4 nights in Feb 2023
Verified
6/10 Okay
Riccardo
Mar 3, 2023
Liked: Staff & service
Area & location is very convenient for downtown dining & beach proximity. Plumbing & water pressure as well as wifi/ internet & TV was very poor !
Close to Main Street but quiet. A bit expensive for what they offer.
Will need and upgrade on bed sheets and towels as they are old, and not so clean.
This is one of the very few hotels that offers hot water.
DELIA
Stayed 2 nights in Dec 2023
Verified
10/10 Excellent
Michelle L
Feb 9, 2025
For the price, the area was decent and the property was decent. It was older but it was clean. The staff is what made it well worth it. They were friendly - went above and beyond to help -always greeted us when we came in and always said goodbye and have fun when we went out. They were helpful with places to eat and sights to see. Miguel and Jesus were awesome!
Michelle L
Stayed 4 nights in Feb 2025
Verified
10/10 Excellent
Bricia
Jan 10, 2025
Liked: Cleanliness, staff & service, room comfort
Great customer service
It’s under new management. Everyone there from new management to all staff are very friendly and made me feel welcomed. Would I start there again.. Yes I would.. everything is walking distance.
Good on the budget. Note no cold water was available most days. Staff is friendly. Downtown is noisy and there is some noise in the hotel as well from everyone, but gets better at night.
This was a nice hotel as for walking to the beach and attractions in the area like 5th ave. The one thing I didn’t like is that the room really needed black out or thicker curtains as my room shared windows with the hallway and the opaque curtains did nothing to shield the hallway lights from beaming into my eyes at night. Overall the place was clean, and I would stay there again.
Torn towels, dirty spots on the couch, I couldn’t stay there over the night
IVAN
Stayed 1 night in Dec 2023
Verified
8/10 Good
Thomas
Apr 24, 2024
Liked: Staff & service
I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days.
Horrible place to stay. Its dirty bedding was stained, sheets had holes. Stay away. Their parking is a lot full of trash that you have to park on top of. We left after check in due to room conditions.
Verified traveler
Stayed 7 nights in May 2024
Verified
4/10 Poor
Jennifer
Jan 7, 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
They nabbed $50 from our room while doing room cleaning.
Jennifer
Verified
6/10 Okay
James
Feb 22, 2024
Disliked: Cleanliness
Prooerty was not great but fine. Only time i talked to the staff they were very helpful but they weren't overly friendly. The towels were old and the ceiling fan was filthy. I liked the location. 5 min walk to the beach and 5 th ave also.