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WIN DAY Playa - Hotel Express

2.0 star property

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Photo gallery for WIN DAY Playa - Hotel Express

Junior Studio Suite | In-room safe, blackout drapes, free WiFi, bed sheets
Reception
Terrace/patio
In-room safe, blackout drapes, free WiFi, bed sheets
In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
The current price is $20
$14 nightly
$20 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Studio, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Panoramic Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Studio

In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Comfort Studio

In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Zazil-ha), WIN DAY Playa - Hotel Express is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. .This hotel is 0.5 mi (0.8 km) from Mamitas Beach and 6.3 mi (10.2 km) from Xplor Theme Park.

What's nearby

  • Mario Villanueva Stadium Madrid - 5 min walk - 0.3 miles
  • Quinta Avenida - 6 min walk - 0.4 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 9 min walk - 0.5 miles
  • Central Square - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪San Lucho Mezcaleria - ‬3 min walk
  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪De Local - ‬3 min walk
  • ‪Cafe Petit Péche - ‬2 min walk
  • ‪El Arabe - ‬3 min walk

About this property

WIN DAY Playa - Hotel Express

WIN DAY Playa - Hotel Express offers 47 accommodations with safes and blackout drapes/curtains. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 47 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.
Featured amenities include a 24-hour front desk and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Winday Del Carmen Del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel
HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen

WIN DAY Playa - Hotel Express Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 80 out of 180 reviews
Rating 8 - Good. 45 out of 180 reviews
Rating 6 - Okay. 18 out of 180 reviews
Rating 4 - Poor. 11 out of 180 reviews
Rating 2 - Terrible. 26 out of 180 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaning in the room was awful, hair and stains everywhere, the staff is rude and unhelpful and the elevator isn’t working
Stayed 2 nights in Jan 2026

4/10 Poor

Jennifer Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They should clean more the rooms my sheets was dirty with stains and find some hair in the pillows also the towels had some stains and the fridge was dirty, and elevator was not working and I had 2 big luggage’s with me and needed to left one at the car. It was okay but I’ll not stay again. Staff was nice though.
Stayed 1 night in Jan 2026

2/10 Terrible

Tanya

Disliked: Cleanliness
Dirty, not clean at all don’t even provide you with the blanket then at the end of the stay they try to charge you $20 for a towel that has a little tiny bit of makeup on it. I would not recommend this place way overpriced. It should be like $40 a night.
Stayed 8 nights in Dec 2025

10/10 Excellent

Rodion

Staff A+
Stayed 1 night in Jan 2026

2/10 Terrible

Ivette

Traveled with family
Ni siquiera logramos "hospedarnos" Nos cobraron un seguro que no sirvió de nada. Al llegar al hotel me salieron con que Expedia y Booking sobrevenden habitaciones y ellos ya tenian rato mandando personas a otros hoteles. El caso es que no pudimos quedarnos y no había en ningún otro lado.
Stayed 1 night in Dec 2025

6/10 Okay

Merle

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was relatively clean upon arrival. We had to ask after our 3rd day if someone could clean our room, fresh towels and bed linen. Most hotels have a card that you can place in the door (do not disturb/please clean room). No bar fridge in the room which wasn’t great at all. The street is busy which made sleeping in a little later next to impossible.
Stayed 7 nights in Dec 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities
Yes everything was good
Stayed 1 night in Dec 2025

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, amenities
Se pregunto especificamente si habia agua caliente en regadera y recepcion y dijeron que si y no hubo agua caliente. Se les dijo y contestaron al quejarnos que pues si no habia pues no habia.
Stayed 1 night in Nov 2025

10/10 Excellent

Melani

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was everything we needed.
Stayed 1 night in Oct 2025

10/10 Excellent

mario

Stayed 7 nights in Sep 2025

8/10 Good

Luis Humberto

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Just gor sleep

Stayed 1 night in Aug 2025

10/10 Excellent

Carmina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The hotel was a good budget friendly option. It was clean and in a good location.
Stayed 7 nights in Apr 2025

2/10 Terrible

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air condition don't work
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bring your own towels. Our room wasn't clean and the property in general is in disrepair.
Stayed 5 nights in Mar 2025

6/10 Okay

Phillip

Disliked: Cleanliness

Recharge

Stayed 7 nights in Feb 2025

10/10 Excellent

Cecilia

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Excelente atención del staff, especialmente Joel.
Stayed 3 nights in Jan 2025

8/10 Good

Niles

Liked: Cleanliness, staff & service
Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Jan 2025

8/10 Good

Nicole, Calgary

Liked: Staff & service
Good value. Clean friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the exceprion of the bed sheets and towels; they need new ones.
Stayed 2 nights in Dec 2024

6/10 Okay

Erika

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice rooftop pool!

They were welcoming when my booking with vrbo fell through. Unfortunately parking on the street across the hotel our vehicle was towed, no no-parking sign.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel, a short walk from the action of 5th Ave.
Stayed 1 night in Jan 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Easy check-in and extremely friendly staff.
Stayed 1 night in Jan 2024