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WIN DAY Playa - Hotel Express

2.0 star property

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Photo gallery for WIN DAY Playa - Hotel Express

Junior Studio Suite | In-room safe, blackout drapes, free WiFi, bed sheets
Terrace/patio
In-room safe, blackout drapes, free WiFi, bed sheets
In-room safe, blackout drapes, free WiFi, bed sheets
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
$41
$31 nightly
$41 total
Total with taxes and fees
Mar 23 - Mar 24

Explore the area

View in a map
LOTE 1 y 2, MZ 133 Colonia Zazil-Ha, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Studio, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Quadruple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Panoramic Studio Suite

Panoramic Studio Suite | In-room safe, blackout drapes, free WiFi, bed sheets

Panoramic Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Studio

In-room safe, blackout drapes, free WiFi, bed sheets

Comfort Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Air conditioning
  • Housekeeping
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About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Zazil-ha), WIN DAY Playa - Hotel Express is within a 10-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.5 mi (0.8 km) from Mamitas Beach and 6.3 mi (10.2 km) from Xplor Theme Park.

What's nearby

  • Mario Villanueva Stadium Madrid - 5 min walk - 0.3 miles
  • Quinta Avenida - 6 min walk - 0.4 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 9 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪De Local - ‬3 min walk
  • ‪San Lucho Mezcaleria - ‬3 min walk
  • ‪El Arabe - ‬3 min walk
  • ‪Roma Spaghetti - ‬3 min walk

About this property

WIN DAY Playa - Hotel Express

WIN DAY Playa - Hotel Express offers 47 accommodations with safes and blackout drapes/curtains. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 47 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.
Featured amenities include a 24-hour front desk and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Winday Del Carmen Del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel
HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen

WIN DAY Playa - Hotel Express Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 165 reviews
Rating 8 - Good. 43 out of 165 reviews
Rating 6 - Okay. 18 out of 165 reviews
Rating 4 - Poor. 11 out of 165 reviews
Rating 2 - Terrible. 24 out of 165 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, amenities
Se pregunto especificamente si habia agua caliente en regadera y recepcion y dijeron que si y no hubo agua caliente. Se les dijo y contestaron al quejarnos que pues si no habia pues no habia.
Stayed 1 night in Nov 2025

10/10 Excellent

Melani

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was everything we needed.
Stayed 1 night in Oct 2025

10/10 Excellent

mario

Stayed 7 nights in Sep 2025

8/10 Good

Luis Humberto

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Just gor sleep

Stayed 1 night in Aug 2025

10/10 Excellent

Carmina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

The hotel was a good budget friendly option. It was clean and in a good location.
Stayed 7 nights in Apr 2025

2/10 Terrible

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air condition don't work
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bring your own towels. Our room wasn't clean and the property in general is in disrepair.
Stayed 5 nights in Mar 2025

6/10 Okay

Phillip

Disliked: Cleanliness

Recharge

Stayed 7 nights in Feb 2025

10/10 Excellent

Cecilia

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Excelente atención del staff, especialmente Joel.
Stayed 3 nights in Jan 2025

8/10 Good

Niles

Liked: Cleanliness, staff & service
Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Jan 2025

8/10 Good

Nicole, Calgary

Liked: Staff & service
Good value. Clean friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the exceprion of the bed sheets and towels; they need new ones.
Stayed 2 nights in Dec 2024

6/10 Okay

Erika

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice rooftop pool!

They were welcoming when my booking with vrbo fell through. Unfortunately parking on the street across the hotel our vehicle was towed, no no-parking sign.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel, a short walk from the action of 5th Ave.
Stayed 1 night in Jan 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Easy check-in and extremely friendly staff.
Stayed 1 night in Jan 2024

6/10 Okay

Todd

Liked: Property conditions & facilities

Decent Hotel

The room was nice and the hotel was clean but the location was a bit far from the activities.
Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

No privacy and no hot water

I booked this hotel after doing multiple others across Mexico and this was not a good experience. First of all, the shower was cold and the receptionist didn’t offer to change us to another room after explaining that it happens in some of the rooms of the hotel. I had to take 2 cold stone showers. Bed was small but ok. Sheets were really slim and no option to have something more blankety. Privacy is horrible as the house keeping lady entered the room WITHOUT knocking on the door in the morning before check out time while we were intimate in the bed ! Had been traveling in a lot of country including one where the living standard is kinda poor like Haiti or Zimbabwe and this was one of the most uncomfortable place I’ve ever been so far.
Stayed 1 night in Dec 2023

2/10 Terrible

Evgenii

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I had to pay more at the table.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Miguel

Stayed 1 night in Aug 2023

6/10 Okay

jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was excellent. I just wish they would give you a towel in better condition
Stayed 3 nights in Aug 2023

8/10 Good

cynth

Liked: Staff & service
basic and clean
Stayed 1 night in Aug 2023