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Fairmont Mayakoba

5.0 star property

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Photo gallery for Fairmont Mayakoba

3 bars/lounges, swim-up bar, poolside bar
Property video
5 outdoor pools, pool umbrellas, sun loungers
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $433
$355 nightly
$433 total
Total with taxes and fees
Jun 1 - Jun 2

Explore the area

View in a map
Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪16 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪28 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Fairmont, Room, 1 King Bed, Non Smoking

65-inch LED TV with satellite channels, TV, toys

Fairmont, Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fairmont, Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Casita, Deluxe Room, 1 King Bed, Non Smoking

Casita, Deluxe Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Casita, Signature Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Signature Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Canal view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Casita, Signature Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Signature Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Canal view
  • 506 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

10.0 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 914 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Casita, Room, 1 King Bed, Canal View, Beachside

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Room, 1 King Bed, Canal View, Beachside

  • Canal view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Bambu Suite, 1 King Bed, Private Pool, Resort View

Bambu Suite, 1 King Bed, Private Pool, Resort View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Bambu Suite, 1 King Bed, Private Pool, Resort View

  • Canal view
  • 1851 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Coral)

Suite, 1 King Bed, Non Smoking (Coral) | Terrace/patio

Suite, 1 King Bed, Non Smoking (Coral)

  • Canal view
  • 1496 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed (Tortuga)

65-inch LED TV with satellite channels, TV, toys

Presidential Suite, 1 King Bed (Tortuga)

  • Canal view
  • 2131 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed (Camaleon)

Presidential Suite, 1 King Bed (Camaleon) | Terrace/patio

Presidential Suite, 1 King Bed (Camaleon)

  • Ocean view
  • 2206 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed
  • Free WiFi

View all photos for Casita, Room, 2 Queen Beds, Canal View, Beachside

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Room, 2 Queen Beds, Canal View, Beachside

  • Canal view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

  • Canal view
  • 1108 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

10.0 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 436 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

8.4 out of 10
Very good
(7 reviews)
  • Resort view
  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Casita Signature, Suite, 2 Queen Beds

Casita Signature, Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita Signature, Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 504 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service

  • Ocean view
  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Casita, Suite, 1 King Bed, Non Smoking, Beachfront

A hotel room with a large bed, two bedside tables with lamps, a round table with a chair, and a ceiling fan.

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

  • Ocean view
  • 957 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Non Smoking, Beachfront

A modern hotel room with a large window overlooking a beach, a sofa, a dining area, and a view of the ocean.

Premium Suite, 1 King Bed, Non Smoking, Beachfront

  • Ocean view
  • 1075 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms (Garden)

A hotel room with a large bed, a desk with a chair, a potted plant, and a balcony with a view.

Family Room, Connecting Rooms (Garden)

  • Garden view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Family Room, Connecting Rooms (Lagoon)

A hotel room with a large bed, a desk with a chair, a potted plant, and a balcony with a view.

Family Room, Connecting Rooms (Lagoon)

  • Lagoon view
  • 947 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

Similar properties

Premium bedding, down comforters, minibar, in-room safe
Banyan Tree Mayakoba
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  • On private beach
  • Pool
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4.8 out of 5, Exceptional, 1,001 reviews
$666 nightly
The price is $791
May 17 - May 18
Total with taxes and fees
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About the neighborhood

Playa del Carmen

When you stay at Fairmont Mayakoba in Playa del Carmen, you'll be on the beach, a 2-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Tres Rios Ecopark. .This beach hotel is 5.8 mi (9.4 km) from Quinta Avenida and 5.9 mi (9.4 km) from Playa del Carmen Main Beach.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min walk - 0.3 miles
  • Quinta Avenida - 15 min drive - 6.4 miles
  • Playa del Carmen Main Beach - 16 min drive - 6.6 miles
  • Maroma Beach - 17 min drive - 7.6 miles
  • Xcaret Eco Theme Park - 28 min drive - 12.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

  • ‪Restaurante Bistro - ‬11 min drive
  • ‪Restaurante Azul - ‬11 min drive
  • ‪Las Brisas Restaurant & Lounge Bar - ‬4 min drive
  • ‪Restaurante Hacienda - ‬9 min drive
  • ‪La Laguna - ‬2 min drive

About this property

Fairmont Mayakoba

Fairmont Mayakoba offers 401 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A golf course, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Stay in one of 401 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor pools. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite at La Cantina, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Playa del Carmen? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
La Cantina - This beachfront theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Tauro Steakhouse - This steakhouse serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
La Laguna - This poolside theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Ki Beach Bar & Korean BBQ - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Hix Bar & Lobby Lounge - Overlooking the garden, this sushi bar specializes in sushi and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
Room service during certain hours (limited menu)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 48 to 53 per person
  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hix Bar & Lobby Lounge
  • Ki Beach Bar & Korean BBQ
  • La Cantina
  • La Laguna
  • Tauro Steakhouse

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Art supplies
  • Baby toys
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (40,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium satellite channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 48 to 53 per person
  • Airport shuttle fee: USD 299 per vehicle (roundtrip, maximum occupancy 7)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Mayakoba
Fairmont Mayakoba Hotel
Fairmont Mayakoba Hotel Playa del Carmen
Fairmont Mayakoba Playa del Carmen
Mayakoba Fairmont
Fairmont Hotel Playa Del Carmen
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Fairmont Playa Del Carmen
Playa Del Carmen Fairmont
Fairmont Mayakoba Resort Playa del Carmen
Fairmont Mayakoba l Carmen

Fairmont Mayakoba Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1000 reviews
Rating 8 - Good. 164 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities
Almost perfect resort. Staff is great. Rooms are clean.
Stayed 6 nights in Jan 2026

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

MIchael Jay, Englewood

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2026

8/10 Good

Amandip

Stayed 4 nights in Jan 2026

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service
Top
Stayed 4 nights in Jan 2026

10/10 Excellent

Manuel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, going to El Pueblito for tostadas on bike, jet skiing, good food in Tauro.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alfredo

My only complaint is that they had a big wedding and it was busy
Stayed 3 nights in Jan 2026

6/10 Okay

Madison

Liked: Cleanliness, staff & service
Honestly the food was so mediocre and SO overpriced.
Stayed 5 nights in Jan 2026

10/10 Excellent

Vladimir

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The overall stay and experience was fantastic: clean and gorgeous room, dedicated service, exceptional facilities and amenities.
Stayed 2 nights in Jan 2026

8/10 Good

Oliver

Stayed 7 nights in Jan 2026

10/10 Excellent

maximiliano

Stayed 3 nights in Jan 2026

10/10 Excellent

ANTONIETTA, SAN DIEGO

Stayed 1 night in Jan 2026

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were clean and the staff was very friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

harry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel overall .very luxurious room Great staff . Over all no complains. Over all only complaint is booking through Expedia is always a challenge in foreign countries . It is not well honourned
Stayed 6 nights in Dec 2025

10/10 Excellent

Diane

Stayed 5 nights in Dec 2025

10/10 Excellent

Cheyenne

Liked: Cleanliness, amenities, property conditions & facilities
It was amazing our room stay clean anytime we left I believe our cleaners name was Anna. She was so sweet and the staff overall at the entire resort was just amazing.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort and excellent staff!
Stayed 7 nights in Dec 2025

10/10 Excellent

Ulises

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is fabulous in all aspects: facilities, food, service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dario

Stayed 5 nights in Dec 2025

4/10 Poor

Jacob

Stayed 2 nights in Dec 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort is gorgeous and the staff is very kind and helpful. Love getting around by boat in the canals!
Stayed 6 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Stayed 8 nights in Nov 2025