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Fairmont Mayakoba

Star Rating
5 out of 5

Information

Reviews

4.6 / 5Exceptional
1,192 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course
    14 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya
    11 min drive
  • Popular Location
    Tres Rios Ecopark
    11 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    47 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Fairmont Room, 1 King Bed, Non Smoking, Garden View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Fairmont Room, 2 Queen Beds, Non Smoking, Garden View

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Casita, Deluxe Room, 1 King Bed, Non Smoking, Garden View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Casita, Deluxe Room, 2 Queen Beds, Non Smoking, Garden View

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Casita Signature, Room, 1 King Bed, Non Smoking, Canal View

    Room Amenities

    • Canal view
    • Sleeps 3
    • 1 King Bed
    More details
  • Casita Signature, Room, 2 Queen Beds, Non Smoking, Canal View

    Room Amenities

    • Canal view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Beach Area Casita Room 2 Queen Beds, Canal View

    Room Amenities

    • Canal view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

    Room Amenities

    • Canal view
    • Sleeps 5
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

    Room Amenities

    • Canal view
    • Sleeps 5
    • 1 King Bed
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Fairmont Mayakoba is near theme parks and on the beach. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Maroma Beach. Traveling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park.

What's nearby

  • Popular Location
    El Camaleon Mayakoba Golf Course - 14 min walk
  • Popular Location
    Grand Coral Golf Riviera Maya - 11 min drive
  • Popular Location
    Tres Rios Ecopark - 11 min drive
  • Popular Location
    Guadalupe Church - 14 min drive
  • Popular Location
    Punta Esmeralda Beach - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Las Brisas Restaurant – Poolside restaurant with a bar offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
  • El Puerto – Alfresco dining restaurant offering international cuisine. Serves dinner daily.
  • La Laguna Grill and Bar – Poolside restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner daily.
  • Cafe Maya – Poolside café. Serves lunch and dinner daily.
  • El Lobby Lounge – Restaurant offering fusion cuisine. Serves light fare daily.

About this property

Fairmont Mayakoba

Spend the day relaxing at the beach, practicing your swing on Fairmont Mayakoba's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 401 rooms boast deep soaking tubs and offer free WiFi and furnished balconies or patios. Free wired Internet and 24-hour room service are standard, as are LED TVs with satellite channels.

All inclusive details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in available 24 hours
Express check-in

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 25 per pet, per night
  • Dogs only
  • Up to 25 lbs
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.02 per accommodation, per night
  • Sanitation services: USD 1.05 per night
  • Resort fee: USD 22.00 per person, per night
The resort fee includes:
  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access
  • Concierge/valet service
  • Parking
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 32 per person (approximately)
  • Airport shuttle fee: USD 256 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Fairmont Mayakoba
  • Fairmont Mayakoba Hotel
  • Fairmont Mayakoba Hotel Playa del Carmen
  • Fairmont Mayakoba Playa del Carmen
  • Mayakoba Fairmont
  • Fairmont Hotel Playa Del Carmen
  • Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Fairmont Playa Del Carmen
  • Playa Del Carmen Fairmont
  • Fairmont Mayakoba Resort Playa del Carmen
  • Fairmont Mayakoba l Carmen
  • Fairmont Mayakoba Resort
  • Fairmont Mayakoba Playa del Carmen
  • Fairmont Mayakoba Resort Playa del Carmen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free valet parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily: USD 25-32 per person
  • Buffet and à la carte meals, snacks, and beverages included
  • 5 restaurants and 1 coffee shop/café
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Boat tours
  • Canoeing
  • Children's pool
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/boogie boarding
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Japanese
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center (40000 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Golfing
  • Parasailing
  • Rafting
  • Theme parks

Where to eat

  • Las Brisas Restaurant – Poolside restaurant with a bar offering Mexican cuisine. Serves breakfast, lunch, and dinner daily. Reservations required.
  • El Puerto – Alfresco dining restaurant offering international cuisine. Serves dinner daily.
  • La Laguna Grill and Bar – Poolside restaurant offering Mexican cuisine. Serves breakfast, lunch and dinner daily.
  • Cafe Maya – Poolside café. Serves lunch and dinner daily.
  • El Lobby Lounge – Restaurant offering fusion cuisine. Serves light fare daily.
4.6

Exceptional

5 - Excellent
874
4 - Good
232
3 - Okay
52
2 - Mediocre
19
1 - Poor
15
4.8
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

Friendly staff, great food, more than one swimming pool, clean

Stayed 3 nights in Jul 2019

5/5 Excellent

The Fairmont was beautiful! Great location and very secure, as the whole place was behind a wall with security at the entrance. The resort contained the hotel, casitas, residences, a golf course, walking and biking trails, several restaurants and a lagoon! It was like its own little village.

Stayed 5 nights in Jul 2019

5/5 Excellent

Great resort!!

Increidble! Food is the only improvement area

Stayed 3 nights in Jul 2019

5/5 Excellent

The staff made you feel so welcomed and genuinely catered to you at all times with anything you might need.

Stayed 3 nights in Jul 2019

5/5 Excellent

Fairmont Resort in Mayakoba compound is a special place in Riviera Maya.

Stayed 6 nights in Jun 2019

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