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Beach House Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Beach House Hotel

Exterior
Reception
Basic Room | Iron/ironing board, free WiFi, bed sheets
Terrace/patio
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida 1ra entre calle 12 y 14, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Room Standard

Iron/ironing board, free WiFi, bed sheets

Room Standard

  • 215 sq ft
  • Sleeps 3

View all photos for Room Premium

Iron/ironing board, free WiFi, bed sheets

Room Premium

  • 215 sq ft
  • Sleeps 4

View all photos for Basic Room

Basic Room | Iron/ironing board, free WiFi, bed sheets

Basic Room

9.2 out of 10
Wonderful
(25 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

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About the neighborhood

Playa del Carmen

With a stay at Beach House Hotel, you'll be centrally located in Playa del Carmen, steps from Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.6 mi (1 km) from Mamitas Beach and 1.1 mi (1.8 km) from Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Aldea Corazón - ‬3 min walk
  • ‪Calle 12 - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Sonora Grill PRIME - ‬2 min walk

About this property

Beach House Hotel

Beach House Hotel offers 29 air-conditioned accommodations with ceiling fans. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 29 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with showers are provided. Conveniences include ceiling fans and in-room massages, and housekeeping is provided daily.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Koox Playa Hotel Playa del Carmen
Koox Playa Hotel
Koox Playa Playa del Carmen
Koox Playa
Beach House Hotel Hotel
Beach House Hotel Playa del Carmen
Beach House Hotel Hotel Playa del Carmen

Beach House Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 207 out of 499 reviews
Rating 8 - Good. 130 out of 499 reviews
Rating 6 - Okay. 84 out of 499 reviews
Rating 4 - Poor. 38 out of 499 reviews
Rating 2 - Terrible. 40 out of 499 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

LINGYUE

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach
Stayed 4 nights in Nov 2025

4/10 Poor

Jean Jacques

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is nice and good value for money. It’s incredibly noisy, impossible to sleep until 3 am as there are 2 very loud clubs in the corner of the street.
Stayed 3 nights in Oct 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecelent service nice hotel very clean and comfort only because clubs Their but when u tire u sleep
Stayed 2 nights in Jul 2025

10/10 Excellent

JULIO, ROSEMOUNT

Stayed 2 nights in Jan 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Desiree sarai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy céntrico, cerca de la 5ta avenida y la playa.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerzy, Jackson Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek
Stayed 1 night in Feb 2025

10/10 Excellent

Ferry

Stayed 1 night in Mar 2025

10/10 Excellent

Efrain

Stayed 7 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was not hot water in the room and a couple lights were either broken or blown
Stayed 7 nights in Mar 2025

10/10 Excellent

Dominic

Stayed 1 night in Feb 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service
Great location & price, with large rooms. Open air club close by makes rooms very noisy during evening/night, but ear plugs sort that out. Aircon rather noisy. But for cost and location, it’s pretty good.
Stayed 3 nights in Feb 2025

10/10 Excellent

rosalva

Stayed 3 nights in Feb 2025

10/10 Excellent

jim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jorge, made sure I was welcome and safe! He provided excellent suggestions for dining. He was extremely polite and friendly. He’s a real asset!
Stayed 6 nights in Feb 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this place after our other hotel overbooked. Jorge the owner could see we were tired after a long day of travel, and set us up in a back room with balcony. Staying anywhere around 5th Ave. can get noisy at night, but it was quite quiet, and we slept just fine. We appreciated his care and concern. Rest of staff all friendly as well. Clean room, good WiFi, hot showers, a block from the beach. Great value for the price. No complaints. Thanks again Jorge.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly clean, budget friendly hotel in a great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff,great room, everything was fine.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Thaddaeus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Was in room 21 on 2nd floor. Toilet was not working right upon check-in. We went back to front desk within 5 mins of entering room. My husband was asked to fix the toilet plumbing himself because no maintenance on site. My husband spent half hour fixing it but the toilet was still not working 100%. Went back to front desk and was told that we caused the issue (within 5 mins of entering room). Finally, front desk called the maintenance guy, who told everyone that the pipes were plugged from the water calcification. Not our fault! Close to 5th avenue and so very noisy at night from the 3 nightclubs. Depends on what you prefer for your vacation
Stayed 3 nights in Jan 2025

8/10 Good

heung chan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

don

Liked: Cleanliness, staff & service
Great location, good value for the money. The main issue is the noise from the surrounded clubs. The music plays at full volume until 4am.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the rooms are nice
Stayed 7 nights in Jan 2025