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Grand Smokies Resort Lodge

2.5 star property

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby sitting area
Lobby
Restaurant
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$98
$87 nightly
$98 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.4 out of 10
Very good
(83 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.6 out of 10
Excellent
(68 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 2 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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Jan 5 - Jan 6, 2026
Total with taxes and fees
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About the neighborhood

Pigeon Forge

When you stay at Grand Smokies Resort Lodge in Pigeon Forge, you'll be connected to the convention center, within a 15-minute walk of Titanic Museum and Hatfield and McCoy Dinner Show. .This hotel is 5.9 mi (9.4 km) from Dollywood and 10.3 mi (16.6 km) from Great Smoky Mountains National Park.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.2 miles
  • Christmas Place - 6 min walk - 0.4 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Hatfield and McCoy Dinner Show - 12 min walk - 0.7 miles
  • Island at Pigeon Forge - 16 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Azul - ‬17 min walk
  • ‪Local Goat - ‬9 min walk
  • ‪Junction 35 Spirits - ‬17 min walk

About this property

Grand Smokies Resort Lodge

Pet-friendly hotel with free parking connected to the convention center in Pigeon Forge
Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 160 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a satisfying meal at Wood Grill Buffet serving guests of Grand Smokies Resort Lodge.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
Wood Grill Buffet - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 525 out of 1106 reviews
Rating 8 - Good. 255 out of 1106 reviews
Rating 6 - Okay. 177 out of 1106 reviews
Rating 4 - Poor. 83 out of 1106 reviews
Rating 2 - Terrible. 66 out of 1106 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Disliked: Staff & service, amenities, property conditions & facilities
Didn’t stay night left at 10:30 at night. Dated, dark, pet smells, and breakfast only Saturday and Sunday. Took a while for desk clerk to show up at check in. Everything seemed “off”.
Stayed 1 night in Sep 2025

2/10 Terrible

Savanna

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely rude, and refused to help solve our issue
Stayed 2 nights in Sep 2025

10/10 Excellent

Matt

Stayed 1 night in May 2025

6/10 Okay

Aaron

Disliked: Staff & service
The hotel is in the middle of the city so you have easy access to most of the attractions. The room was dirty and there was a dead roach in the dresser. The bed was also very uncomfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kandi

Stayed 1 night in Sep 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Clean room Friendly staff and close to everything.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Always great!
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here for years and its always been well worth the money. The new family suit was amazing!!
Stayed 2 nights in Sep 2025

8/10 Good

Alesha

Liked: Cleanliness, staff & service, room comfort

Pleasant Stay for Price

The rooms were clean and passed the white glove test. Didnt really require a lysol wipe/spray wipedown unless one feels absolutely necessary. Only downfall is that the rooms where outdated but not terrible. The mountain/cabin decor (curtain, comforter, mattress etc) concept is great and all but it can be modern yet still not take away from the theme. Hotel is in close proximity to eveything, walking would not be an issue to your stay. Would not mind staying again.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Next time we want a room with a balcony!
Stayed 2 nights in Sep 2025

8/10 Good

Darryl

Traveled with family
Liked: Cleanliness, staff & service
The rooms are very dated. The beds are pretty firm. Outside the motel is extremely dirty. No soda in the concession area in the lobby. Very upsetting.
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Stayed 1 night in Aug 2025

10/10 Excellent

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

mark

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen and large room
Streakfree.net
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! The pool is great room is nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Carrie

Stayed 2 nights in Sep 2025

4/10 Poor

Kara

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Penny

Stayed 2 nights in Sep 2025

8/10 Good

Hali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The hotel room was clean and we loved that it included a small kitchenette. The fireplace in the room doesn’t heat and was only for looks. The indoor pool is very nice and they even have a small game room with pool tables. The staff is friendly and we received vouchers to use at the restaurant next door for breakfast. We would definitely stay there again!
Stayed 3 nights in Aug 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay. The hotel and all the staff was wonderful. Our room was clean and had a fantastic kitchen with lots of space. The only problem we had was being on the end near the main parkway because of the disrespectful people with motorcycles and cars reving the engines all night long. Other than that it was perfect. Obviously that's not the hotels fault. This was our 2nd time staying here and will definitely be back. Thank you!
Stayed 3 nights in Aug 2025