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Grand Smokies Resort Lodge

Property class: 2.5

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Photo gallery for Grand Smokies Resort Lodge

An indoor swimming pool with a water slide and a fountain.
A reception area with a wooden cabinet, a coffee machine, and a trash bin.
A multi-story hotel with a central courtyard, balconies, and a stone facade.
A modern lounge area with yellow armchairs, a coffee station, and a large window offering a view of the outdoors.
A lobby with a large artificial tree, seating area, and a ticket vending machine.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
The current price is $108
$96 nightly
$108 total
Total with taxes and fees
Nov 18 - Nov 19

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪8 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for Double Queen Suite

A hotel room with two beds, a nightstand with a lamp, and two paintings on the wall.

Double Queen Suite

7.4 out of 10
Good
(102 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

A hotel room with a bed, a desk, a chair, a fireplace, and a television.

Queen Kitchen Fireplace

8.0 out of 10
Very good
(117 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

A hotel room with a large bed, a desk with a television, a dresser, a window with curtains, and a painting on the wall.

King, Jetted Spa Tub, Suite

8.4 out of 10
Very good
(103 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

A hotel room with two beds, a nightstand with a lamp, and two paintings on the wall.

Standard Double Room, 2 Queen Beds, Pets Allowed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

A hotel room with a bathtub, a bed with a blue bedspread, a nightstand with a lamp, and a painting on the wall.

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

A bedroom with a wooden bed, a nightstand with a lamp, a chair, and a window with a view.

Family Suite

8.0 out of 10
Very good
(15 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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Nov 24 - Nov 25
Total with taxes and fees
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About the neighborhood

Pigeon Forge

When you stay at Grand Smokies Resort Lodge in Pigeon Forge, you'll be connected to the convention center, within a 15-minute walk of Christmas Place and Titanic Museum. .This hotel is 0.8 mi (1.2 km) from Hatfield and McCoy Dinner Show and 1 mi (1.7 km) from Island at Pigeon Forge.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.2 miles
  • Christmas Place - 8 min walk - 0.4 miles
  • Pigeon Forge Snow - 8 min walk - 0.5 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Island at Pigeon Forge - 15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Azul - ‬17 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Blue Moose Burgers & Wings - ‬5 min walk
  • ‪Mellow Mushroom - ‬3 min drive

About this property

Grand Smokies Resort Lodge

Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 160 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a satisfying meal at Wood Grill Buffet serving guests of Grand Smokies Resort Lodge. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
Wood Grill Buffet - Onsite buffet restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Null
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 797 out of 1794 reviews
Rating 8 - Good. 413 out of 1794 reviews
Rating 6 - Okay. 315 out of 1794 reviews
Rating 4 - Poor. 146 out of 1794 reviews
Rating 2 - Terrible. 123 out of 1794 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, nice pool, good hot breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with kids and location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, room was spacious, pool was warm and fun, large arcade, great value. Will definitely stay here again!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Nice place to stay for the money
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a great location. We enjoyed our stay, the place is a little outdated, but we would definitely stay there again!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good breakfast and coffee good people waiting on you
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. I would stay again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying there !!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay! For me, this was my first vacation solo. Everyone was so nice, very clean room and pool area. Breakfast was wonderful! I will definitely be back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was good
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hot tub in our room. Free breakfast was wonderful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean property.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed breakfast every morning but our stay was wonderful. The pool being open late was an extra bonus. Thank you for providing such a peaceful place for our stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Kitchenette was great. View from our 5th floor of mountains was nice. Staff was nice and helpful. Would stay again!
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

The pool with the water slide was very exciting for my kids. The location is very close to many attractions but not in the middle of the chaos
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was the only cool part of the overall stay.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
breakfast buffet
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was really nice, the staff helped when needed and the amenities were excellent however the pool staircase to the water slide desperately needs to the power washed but other than that it was clean and tidy
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The only thing we didn’t enjoy was the lady trying to sell us a timeshare in the hotel lobby.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Pools great for kids
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the breakfast. I also loved the pool. The staff was very friendly
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and housekeeping was very quick when asking for items
Stayed 5 nights in Jul 2026