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Grand Smokies Resort Lodge

2.5 star property

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Exterior
Restaurant
Lobby
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $88
$78 nightly
$88 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
2385 Parkway, Pigeon Forge, TN, 37863
  • Place, Hollywood Wax Museum
    ‪3 min walk‬
  • Place, Christmas Place
    ‪6 min walk‬
  • Place, Titanic Museum
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

View all photos for Double Queen Suite

Iron/ironing board, free WiFi, bed sheets

Double Queen Suite

7.6 out of 10
Good
(73 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi, bed sheets

Queen Kitchen Fireplace

8.2 out of 10
Very good
(90 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi, bed sheets

King, Jetted Spa Tub, Suite

8.8 out of 10
Excellent
(81 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Pets Allowed

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Iron/ironing board, free WiFi, bed sheets

Family Suite

9.0 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds
  • Free WiFi

Similar properties

Property grounds
Econo Lodge Pigeon Forge Riverside
Pigeon Forge
  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
4.4 out of 5, Excellent, 2,873 reviews
$71 nightly
The price is $80
May 25 - May 26
Total with taxes and fees
Econo Lodge Pigeon Forge Riverside

About the neighborhood

Pigeon Forge

When you stay at Grand Smokies Resort Lodge in Pigeon Forge, you'll be connected to the convention center, within a 5-minute drive of Titanic Museum and Island at Pigeon Forge. .This hotel is 5.9 mi (9.4 km) from Dollywood and 9.6 mi (15.4 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.2 miles
  • Christmas Place - 6 min walk - 0.4 miles
  • Titanic Museum - 11 min walk - 0.6 miles
  • Hatfield and McCoy Dinner Show - 12 min walk - 0.7 miles
  • Island at Pigeon Forge - 16 min walk - 0.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Azul - ‬17 min walk
  • ‪Wood Grill Buffet - ‬2 min walk
  • ‪Mellow Mushroom - ‬3 min drive

About this property

Grand Smokies Resort Lodge

Grand Smokies Resort Lodge offers 160 shared accommodations with air conditioning, hair dryers, and irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 160 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Enjoy a satisfying meal at Wood Grill Buffet serving guests of Grand Smokies Resort Lodge. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
Wood Grill Buffet - Onsite buffet restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • In a national park
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Shared accommodations

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to midnight

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 618 out of 1285 reviews
Rating 8 - Good. 296 out of 1285 reviews
Rating 6 - Okay. 202 out of 1285 reviews
Rating 4 - Poor. 93 out of 1285 reviews
Rating 2 - Terrible. 76 out of 1285 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherlly

Stayed 1 night in Jan 2026

4/10 Poor

Leigha

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexandra

This was a great stay
Stayed 1 night in Dec 2025

6/10 Okay

Annette

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
TV didn’t half work. Furniture was broken or almost and shower half worked, had to get cleaning crew to get it to work. All lights only had 1 bulb in it. It was clean
Stayed 3 nights in Jan 2026

10/10 Excellent

Teddy

Liked: Staff & service, property conditions & facilities
Need clothes dryer in rooms for wet clothes from swimming.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities
Very nice room
Stayed 3 nights in Jan 2026

6/10 Okay

Floyd

Liked: Cleanliness, staff & service
The bed in room 5014 was very uncomfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Melissa

Traveled with family and small children
Disliked: Property conditions & facilities
Overall it was okay but the bed and room were not as expected. The bed was very hard and thin. It is outdated with limited room. My family bumped into one another moving from bathroom to room, toilet seat was wobbly and shower took 5 to 10 minutes to warm up. Trip was great but we didnt enjoy the bed and room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, great staff. Only draw back was the soap dispenser in the shower did not work.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing week thank you for everything
Stayed 3 nights in Jan 2026

2/10 Terrible

Jessica

Traveled with family and small children
I had no idea we were given a room that was for people who brought pets. We did not have a pet with us. The first night a dog in the next room barked for several hours. Upon returning home there was a charge manually entered on our credit card that was not authorized by us. I called and they had two other people associated with our account that we did NOT know. My family traveled by ourselves. A week later and I’m still having to call and try to get this resolved. It is still not resolved as of today.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes love it
Stayed 3 nights in Dec 2025

10/10 Excellent

Debbra

Stayed 1 night in Jan 2026

8/10 Good

Brinkley

Traveled with family
Liked: Cleanliness, property conditions & facilities
In-room hot tub was nice.
Stayed 2 nights in Jan 2026

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities
Room was old the hotel let kids run around all night . The Marijuana smoke was everywhere in including the halls . I was told they couldn't do anything about our issues. We will never stay there again
Stayed 3 nights in Jan 2026

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Yes spotless and very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Stefani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Love this hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness
Not enough towels at the pool
Stayed 3 nights in Jan 2026

8/10 Good

Chris

The room was clean and the cleaning staff did a great job. One of the front desk staff was not very friendly, and we could hear a lot of noise from our room of other people in the hallways.
Stayed 3 nights in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

8/10 Good

Nicholas

Stayed 2 nights in Jan 2026