See all properties

Best Western Plaza Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plaza Inn

Exterior
Lobby
Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Indoor pool, 2 outdoor pools, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
$90
$80 nightly
$90 total
Total with taxes and fees
Apr 21 - Apr 22

Explore the area

View in a map
3755 Parkway, Pigeon Forge, TN, 37868
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪9 min walk‬
  • Place, Old Mill
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(66 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(273 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Townhome, Multiple Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchen (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Balcony
Creekstone Inn
Pigeon Forge
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 2,936 reviews
$99 nightly
The price is $111
Apr 29 - Apr 30
Total with taxes and fees
Creekstone Inn

About the neighborhood

Pigeon Forge

With a stay at Best Western Plaza Inn in Pigeon Forge, you'll be steps from Dolly Parton's Stampede Dinner Attraction and a 4-minute drive from LeConte Center at Pigeon Forge. .This hotel is 2.3 mi (3.7 km) from Island at Pigeon Forge and 3.5 mi (5.6 km) from Titanic Museum.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
  • Patriot Park - 9 min walk - 0.5 miles
  • Old Mill - 12 min walk - 0.7 miles
  • Gatlinburg Municipal Golf Course - 14 min walk - 0.8 miles
  • LeConte Center at Pigeon Forge - 4 min drive - 1.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Cookout - ‬9 min walk
  • ‪Old Mill Restaurant - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Best Western Plaza Inn

Best Western Plaza Inn offers 201 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 201 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at Continental Cafe serving guests of Best Western Plaza Inn. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Continental Cafe - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Restaurants on site

  • Continental Cafe

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza
Best Western Plaza Inn
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Pigeon Forge
Plaza Best Western
Best Western Pigeon Forge
Best Western Plaza Hotel Pigeon Forge
Pigeon Forge Best Western
Best Western Plaza Inn Hotel
Best Western Plaza Inn Pigeon Forge
Best Western Plaza Inn Hotel Pigeon Forge

Best Western Plaza Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1450 out of 2370 reviews
Rating 8 - Good. 605 out of 2370 reviews
Rating 6 - Okay. 212 out of 2370 reviews
Rating 4 - Poor. 62 out of 2370 reviews
Rating 2 - Terrible. 41 out of 2370 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

6/10 Okay

Mickey

Traveled with family
Liked: Cleanliness, amenities
Bathroom does not have heat!!! Shower is 2 walls and one door from source of heat. You have to get room temperature 80+ to get shower room warm enough to take shower. Ask to be moved to another room with heat, was told all shower rooms are the same, NO HEAT! Disappointed!
Stayed 3 nights in Jan 2026

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and tidy. Breakfast was great. Staff and housekeeping were friendly and accommodating as well.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. We stopped for one night, then decided to unexpectedly stay another night. Definitely recommend. The breakfast was delicious, the staff was great and our room with the fireplace the spiral staircase and loft was perfect our kid loved it so did we. Highly recommend.
Stayed 1 night in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jan 2026

2/10 Terrible

Marcy

Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel was nice from the outside, checked in and front desk was nice when we checked in. It wasnt until we went to shower that there was no hot water. I called front desk said they would send someone, hour later still nothing. I called again i was told give it 30 minutes and try again this time employee was agitated. Went to try for hot water again still nothing it was 11pm at this time. We waited until we passed out from being so tired from walking the whole day. When we got up at 230am we rechecked and still no hot water. I gave up, it wasnt ment to be. When we went to check out front desk guy was absolutely rude to me over the hot water issue. Specifically when i stated it would have been nice to have had a good shower before having to leave to go home. His words were okay and rolled his eyes.
Stayed 1 night in Jan 2026

8/10 Good

Harold

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless
Stayed 1 night in Jan 2026

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family of four stayed in a townhome. It was great! The room was very spacious and clean. Only complaint is the area downstairs was cold through the January nights, probably due to the use of older heating units for such a large space. Not a big deal though. The indoor pool was a nice option for our kids as well. We did wish there were more options during breakfast, but it was fine. Overall a great experience; we will stay here again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast or use the hot tub or pool
Stayed 2 nights in Jan 2026

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff were courteous and breakfast was very good. However, the black out drape was broken. Highly recommend Best Western.
Stayed 1 night in Jan 2026

8/10 Good

Melinda

Traveled with family
Liked: Staff & service, amenities
Loved the indoor pool but I booked the room for 4 people and only had three towels and there were no towels at the pool. In all our stay was good but we were only there 2 nights and spent most of our time out and about. The breakfast was ok but definitely needs some fresh fruit and bacon options for people that don’t eat sausage or eggs.
Stayed 2 nights in Jan 2026

8/10 Good

John

Stayed 1 night in Jan 2026

10/10 Excellent

Crystle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely enjoyed our stay!! The room was incredible! Very clean. The pool was wonderful! The breakfast was delicious! All staff was really friendly. We will definitely recommend this location and hope to come back someday.
Stayed 1 night in Jan 2026

6/10 Okay

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Room was in decent condition the jetted tub did not work and there was a constant drip coming from the bathroom tub. Thankfully we were able to shut the door so the noise didn't bother us. Other than that fantastic View and great price
Stayed 2 nights in Jan 2026

10/10 Excellent

ulises

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Sidney

Stayed 1 night in Jan 2026

10/10 Excellent

Darla

Stayed 1 night in Jan 2026

6/10 Okay

Kaylah

Stayed 1 night in Jan 2026

2/10 Terrible

Craig

Stayed 1 night in Jan 2026

6/10 Okay

Regina

Traveled with family
Disliked: Staff & service, property conditions & facilities
Front desk associates were not really all that excited to be there or very nice but our heater didn’t work. The manager was nice. Rooms were ok and clean. The cleaning staff were most helpful. Blankets are super thin so bring your own or ask for some when you get there. Hotel was in an excellent location. .
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Good breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Deivi

Stayed 4 nights in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt eat breakfast..room was clean indoor pool was nice
Stayed 2 nights in Dec 2025