Compare Hotels with Air Conditioning in Peterborough

"Was given a room that had a smoky smell at first. After pointing out to the receptionist she found another room to relocate. The VAT receipt (£35.50) did not cover the fee i paid to Hotel.com (£41.99) which was a bit odd."

"Staff friendly, clean room, mattress not right for me but hubby ok, breakfast one morning not as good as other, food ok, but luke warm"

"Good"

"Me and my husband stayed therefrom 19th to 20th. The staff who checked in was a lady. The way she treated us was not appropriate. I already booked by the application and she ask for my card details, which includes everything from complete card number, expiry date and CVV. She said she want to confirm that the same person is checked in. I told her thats why i gave the ID and she already photocopied it. Still she asked for my card details and said if I dont provide it she cant give us the booked room. I felt like why? She said everyone gave card details and she showed us others card details also in a white paper. I felt it’s completely illegal that its not safe to show others there card details . She said its their rule. We said to show the rule . She didnt say anything about that. At last i gave last four digits of my card details to get the room. She said, the security will also check something like that which i dont understand. The way she speaks feel completely disrespectful. She said no smoking in room. I said we both dont smoke. Then she said everyone says like that but end up in smoking in room. I dont feel its not an appropriate customer service they Provided. Except her everyone was so good.good service."

"Good hotel"

"Lovely old historic Inn. Rooms traditionally furnished and had some nice welcoming touches. Bar was very cozy. Staff very welcoming. Breakfast freshly cooked. No lift but staff kindly helped us to the top floor with our bags. Our daughter stayed in a ground floor garden room overlooking the beer garden which was also very nicely furnished. Menu looked great but we ate in the Indian restaurant directly opposite which was also excellent. Will stay here again when passing through."