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Best Western Palm Beach Lakes

2.5 star property

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Photo gallery for Best Western Palm Beach Lakes

Exterior
Property video
Reception
Lobby
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$196
$174 nightly
$196 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
1800 Palm Beach Lakes Blvd, West Palm Beach, FL, 33401
  • Place, Tanger Outlets Palm Beach
    ‪1 min walk‬
  • Place, Christian Convention Center of Jehovah’s Witnesses
    ‪9 min walk‬
  • Place, West Palm Beach Event Hall
    ‪2 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪6 min drive‬

Room options

Two Queen Suite

  • Sleeps 4

Two Queen Room Downstairs

  • Sleeps 4

2 Queen Beds, Non-Smoking, Downstairs, Courtyard View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

King Room with Courtyard View Downstairs

  • Sleeps 2

2 Queen Beds, Non-Smoking, Upstairs, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Upstairs, Courtyard View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(54 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

8.0 out of 10
Very good
(12 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(3 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Downstairs, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Downstairs, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Upstairs, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Upstairs, Courtyard View, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Walk In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4

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About the neighborhood

West Palm Beach

Located in West Palm Beach, Best Western Palm Beach Lakes is in the business district, just a 3-minute walk from Tanger Outlets Palm Beach and a 4-minute drive from Palm Beach County Convention Center. .This hotel is 2.4 mi (3.8 km) from Palm Beach Kennel Club and 2.9 mi (4.6 km) from Kravis Center For The Performing Arts.

What's nearby

  • Tanger Outlets Palm Beach - 1 min walk - 0.1 miles
  • Christian Convention Center of Jehovah’s Witnesses - 9 min walk - 0.5 miles
  • West Palm Beach Event Hall - 2 min drive - 1.3 miles
  • Cross County Mall - 3 min drive - 1.7 miles
  • Century Corners Shopping Center - 3 min drive - 1.9 miles

Getting around

  • West Palm Beach Station - 9 min drive
  • Palm Beach Intl. Airport (PBI) - 9 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Zaxby's - ‬8 min walk

About this property

Best Western Palm Beach Lakes

Hotel with free breakfast, 3-minute walk to Tanger Outlets Palm Beach
Best Western Palm Beach Lakes offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This West Palm Beach hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 3 miles.
A complimentary full breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.
A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Area shuttle (surcharge) up to 3 mi
  • Train station pick-up and drop-off shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (32 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per room (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Palm Lakes West Palm
Best Western Lakes Hotel Palm Beach
Best Western Palm Beach
Best Western Palm Beach Lakes
Palm Beach Best Western
Palm Beach Lakes Best Western
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Best Western Palm Beach Lakes Hotel
Best Western Lakes Hotel
Best Western Palm Beach Lakes Hotel
Best Western Palm Beach Lakes West Palm Beach
Best Western Palm Beach Lakes Hotel West Palm Beach

Best Western Palm Beach Lakes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 552 out of 1091 reviews
Rating 8 - Good. 308 out of 1091 reviews
Rating 6 - Okay. 113 out of 1091 reviews
Rating 4 - Poor. 55 out of 1091 reviews
Rating 2 - Terrible. 63 out of 1091 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Kulvinder

Business traveler
Disliked: Property conditions & facilities
Very outdated and didn’t feel super clean, stains on carpets and curtains but was fine for the one night and useful location next to shops and restaurants and near the west palm airport. Staff were nice!
Stayed 1 night in Oct 2025

10/10 Excellent

Leslie

Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Oct 2025

10/10 Excellent

Louis

The room is clean. Had a very nice time. Enjoy my day.
Stayed 1 night in Oct 2025

4/10 Poor

Eric

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Below average of typical Best Western hotels

The pool was not functional for most of the trip. The bathroom was really run down. The food was low quality. The quality of the hotel is lower than most best westerns
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel James

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient, quiet
Stayed 5 nights in Oct 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was okay. The breakfast looked terrible and fake. Room service was not used because we only stayed 2 nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean. Breakfast was ok Staff friendly.
Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty surprised this place has such good reviews. It’s so outdated and our bathroom was awful. Rust stains in the tub, shower had caulk and paint everywhere. The bathroom floor was soaked when we checked in. Bed pillows were either very lumpy or completely flat. Floors weren’t cleaned- my socks were covered in dust, dirt and crumbs. Air conditioning smelled like mold. Found three different bugs on the curtains. Apparently I read that the first floor rooms were maybe renovated- but we were on the second floor. There was a large group of people by the tiki bar area making a lot of noise at after 11pm last night, too. Would never stay here again- not even for free. (Can’t speak for pool area- since we don’t use it)
Stayed 1 night in Oct 2025

10/10 Excellent

Damaris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was as expected. It was a little humid in the room and had a smell of humidity. The room was clean the shower was great nice and warm. Breakfast was very good and coffee was perfect. Front desk staff was very friendly and seemed to enjoy their job.
Stayed 1 night in Oct 2025

4/10 Poor

Stanza

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We stayed for 5 nights and they only cleaned the room once. The internet service was extremely poor. The pool was under construction. They told us that after we booked the hotel. I was disappointed.
Stayed 5 nights in Sep 2025

10/10 Excellent

QUINTINA

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Fontella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
How the staff in services where when the power was out
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Stayed 2 nights in Aug 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and breakfast was always great
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Catania

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia should inform that they charge a $100 deposit for the room and charged me $28 for my service dog
Stayed 1 night in Sep 2025

6/10 Okay

Fontella

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

mohanad

Stayed 4 nights in Sep 2025

8/10 Good

Roulsony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to spend time with or without family, everything you need is just a couple miles away. The pool is so amazing i will go back for sure.
Stayed 1 night in Jun 2025

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Place is like from 1970s. It feels like a shelter. Pool wasn’t working but people didn’t care. They were inside the pool. The room had like an old smell. The location is great. Outlets, stores and restaurants were across the street. The beds were comfortable and the breakfast was really good.
Stayed 2 nights in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
It was ok, close to airport. Room was small for 2 beds
Stayed 1 night in Sep 2025

10/10 Excellent

CRYSTAL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little Stop after driving five days on the road. Rooms were clean. Shower was good thoroughly enjoyed myself there. It was like a little oasis.
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very comfortable, efficient staff and affordable
Stayed 1 night in Sep 2025