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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property

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Photo gallery for Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Body treatments, hot stone massages, deep-tissue massages
Body treatments, hot stone massages, deep-tissue massages
Lobby
Golf
Dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$117
$99 nightly
$117 total
Total with taxes and fees
Feb 3 - Feb 4

Explore the area

View in a map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Place, Kōena Spa
    ‪1 min walk‬
  • Place, Casino du Lac Leamy
    ‪12 min drive‬
  • Place, Parliament Hill
    ‪13 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(37 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(22 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatineau

With a stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort in Gatineau (Aylmer), you'll be a 1-minute drive from Kōena Spa and 8 minutes from Canadian War Museum. .This golf hotel is 3.9 mi (6.2 km) from Rideau Canal and 4 mi (6.4 km) from Ottawa Hospital Civic Campus.

What's nearby

  • Kōena Spa - 1 min walk - 0.0 miles
  • Rideau Canal - 10 min drive - 4.2 miles
  • Casino du Lac Leamy - 12 min drive - 4.6 miles
  • Parliament Hill - 13 min drive - 4.8 miles
  • University of Ottawa - 15 min drive - 5.3 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa Station - 21 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Dinty Moore's - ‬3 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Benny&Co - ‬5 min drive

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Luxury hotel with a full-service spa, steps from Kōena Spa
Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers 125 accommodations with laptop-compatible safes and safes. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
Make yourself at home in one of the 125 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities, which include a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Gatineau? This hotel has 17997 square feet (1672 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Chateau Cartier Hotel & Resort, an Ascend Collection Resort has a restaurant on site.
Lounge Onō - This bistro overlooks the golf course and specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2026-08-31

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 671 out of 1238 reviews
Rating 8 - Good. 308 out of 1238 reviews
Rating 6 - Okay. 146 out of 1238 reviews
Rating 4 - Poor. 58 out of 1238 reviews
Rating 2 - Terrible. 55 out of 1238 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa
Stayed 2 nights in Oct 2025

10/10 Excellent

steve

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Farheen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an easy check in and a very comfortable room for the price. The staff were courteous and friendly. The spa was great! I would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ritesh

Stayed 1 night in Oct 2025

6/10 Okay

Daniela

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel parking lot was packed, nowhere to park ANYWHERE. I found a spot around 11pm. I went to my car the following morning, and there was damage done to the hood of my rental car. Hotel did nothing about it. They overbook, cause havoc, then wash their hands of any damages. Pathetic.
Stayed 4 nights in Oct 2025

4/10 Poor

Rachel

Stayed 2 nights in Oct 2025

10/10 Excellent

Niveen and Peter

Liked: Cleanliness, staff & service
Room was very nice and spacious! Staff was very friendly and addressed any questions or requests quickly and efficiently.
Stayed 2 nights in Oct 2025

6/10 Okay

Ines

Liked: Cleanliness, staff & service
I had to make sure to get the deposit back (CAD 100) for possible damages - which I had never to pay upfront in a hotel!!!! Checking the room I discovered that the tiles at the support of shower curtain were broken, the water in the bathroom sink didn't go down properly and the jalousie was stuck... I called the reception. 2 service people were send and I showed them the problems. I got the deposit back after I insited, but at the reception I had to listen to the comment that some women.... Please, keep that to yourself!
Stayed 1 night in Oct 2025

8/10 Good

Sherif

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. I have received a professional and courteous check-in and checkout. The staff met around is also friendly and professional. The beds and sheets were clean and spotless. The bathroom is clean as well. The only thing is the room floor and the support chairs were not clean as I expected. Maybe give the cleaning staff more time and be aware that it takes effort. I did not want to lower the rating because of all the other positive things done. All the best
Stayed 2 nights in Oct 2025

8/10 Good

Liz

Liked: Cleanliness, property conditions & facilities
Excellent meal in Ono restaurant, clean & pleasant room, Koena Spa wonderful. Staff knowledge of services and communication lacking.
Stayed 1 night in Oct 2025

10/10 Excellent

Kiana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly and helpful staff, restaurants for dinner (Ono and Kato) were great but service was very slow for breakfast at Ono, as well as being overpriced for the options offered. Would go back to enjoy the spa and a relaxing vacation! Rooms were very clean and well maintained.
Stayed 3 nights in Oct 2025

2/10 Terrible

Shelley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our stay didn't quite meet expectations. Some notable issues included old and worn-out window curtains, lack of cleaning service, and an outdated bathtub that was clogged, resulting in slow drainage. Given these issues, I'd advise families with kids to explore other options.
Stayed 2 nights in Oct 2025

8/10 Good

Kyle, Dunrobin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, room was spacious, clean and comfortable. Felt safe and was quiet. The only complaint was the bathtub mat was peeling off and it drained very slowly. Other than that really enjoyed our stay, would definitely come back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Oct 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Debra

Stayed 1 night in Sep 2025

10/10 Excellent

yu fung

Liked: Cleanliness, amenities, property conditions & facilities
_
Stayed 2 nights in Oct 2025

10/10 Excellent

Meena

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love our room and the view was amazing. However, a mini fridge was missing and the water in the sink was slow to drain. It looks like it was clogged. Staff was great and was room clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Ian, Ottawa

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a nice view of the spa and golf course. King bed with living room made for lots of space.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sabine

Stayed 2 nights in Sep 2025

10/10 Excellent

Nono

Stayed 1 night in Oct 2025