cheaptickets
Photo gallery

Hotel New Otani Osaka

Star Rating
4 out of 5

Information

Reviews

4.5 / 5Excellent
1,542 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Osaka-jō Hall
    6 min walk
  • Popular Location
    Osaka Castle Park
    9 min walk
  • Popular Location
    Osaka Castle
    17 min walk
  • Airport
    Osaka (KIX-Kansai Intl.)
    41 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Economy Double Room, Non Smoking, Town View

    4.8/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Double Room, Non Smoking, Castle View

    4.9/5 guest room rating

    Room Amenities

    • River view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Superior Twin Room, Non Smoking, Town View

    4.7/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Superior Twin Room, Non Smoking, Castle View

    4.8/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Superior Triple Room, Non Smoking, Town View

    4.2/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 3 Twin Beds
    More details
  • Economy Triple Room, Non Smoking, Town View

    4.4/5 guest room rating

    Room Amenities

    • Sleeps 3
    • 3 Twin Beds
    More details
  • Single Room, Non Smoking, Town View

    4.2/5 guest room rating

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
  • Single Room, Smoking, Town View

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
  • Run of The House, Smoking

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More details
  • Junior Suite, Non Smoking

    5/5 guest room rating

    Room Amenities

    • River view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

    5/5 guest room rating

    Room Amenities

    • River view
    • Sleeps 6
    • 2 Large Twin Beds and 2 Twin Beds
    More details
  • Economy Triple Room, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 3
    • 3 Twin Beds
    More details
  • Run of The House, Non Smoking

    4.5/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds OR 1 Queen Bed
    More details
  • Deluxe Double Room, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Twin Room, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Economy Double Room, Smoking, Town View

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Triple Room, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 4
    • 3 Twin Beds
    More details
  • Family Suite, Non Smoking, Castle View

    Room Amenities

    • River view
    • Sleeps 4
    • 4 Large Twin Beds
    More details
  • Japanese Suite, Non Smoking, Garden View

    Room Amenities

    • River view
    • Sleeps 4
    • 4 Twin Futons
    More details
  • Superior Double Room, Non Smoking, Town View

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
  • Special Sale! Suite Room, Non Smoking

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Twin Beds OR 1 Double Bed
    More details
  • Deluxe Triple Room, Non Smoking, Town View

    Room Amenities

    • Sleeps 4
    • 3 Twin Beds
    More details
  • Luxury Connecting Suite, 4 Adults, Castle View

    Room Amenities

    • River view
    • Sleeps 4
    • 4 Large Twin Beds
    More details
  • Special Sale! Suite Triple use Non-smoking (2 single beds + 1 extra bed)

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Large Twin Beds and 1 Twin Bed
    More details
  • Luxury Junior Suite, High Floor, Non-smoking

    Room Amenities

    • River view
    • Sleeps 3
    • 2 Twin Beds OR 1 Double Bed
    More details
  • Executive Suite 70-77sqm, Triple use - High floor Guaranteed

    Room Amenities

    • River view
    • Sleeps 5
    • 3 Twin Beds
    More details

About this area

Osaka

Located on a river, Hotel New Otani Osaka is in Osaka's Chuo neighborhood, an area with good shopping. Spa World and Umeda Sky Building are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Osaka Castle Park and Sumiyoshi Park. Check out an event or a game at Osaka-jō Hall, and consider making time for Tennoji Zoo, a top attraction not to be missed. Our guests appreciate the hotel's quiet location for the sightseeing. It's also convenient to public transportation: Osaka Business Park Station is 6 minutes by foot and Morinomiya Station is 13 minutes.

What's nearby

  • Popular Location
    Osaka-jō Hall - 6 min walk
  • Popular Location
    Osaka Castle Park - 9 min walk
  • Popular Location
    Osaka Castle - 17 min walk
  • Popular Location
    Osaka Museum of History - 3 min drive
  • Popular Location
    Mint Museum - 3 min drive

Getting around

  • Osaka Uehommachi Station - 6 min drive
  • Osaka Business Park Station - 6 min walk
  • Osaka (KIX-Kansai Intl.) - 41 min drive

Restaurants

  • ALL DAY DINING SATSUKI – Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • TEPPANYAKI KEYAKI – Garden-view steakhouse. Serves lunch and dinner daily. Reservations required.
  • ISSHIN – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • FRENCH CUISINE SAKURA – Garden-view fine-dining restaurant offering French cuisine. Serves lunch and dinner on select days. Reservations required.

About this property

Hotel New Otani Osaka

Riverfront Osaka hotel in Chuo, walk to Osaka Castle Park
10 restaurants, an indoor pool, and 3 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, 2 coffee shops/cafés, and outdoor tennis courts are onsite. All 525 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Conveniences include refrigerators and electric kettles, and guests will appreciate thoughtful touches like pillow menus and slippers.
Hotel New Otani Osaka offers 525 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
In addition to an indoor pool, Hotel New Otani Osaka provides outdoor tennis courts, a spa tub, and a sauna. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.
This business-friendly hotel also offers a fitness center, spa services, and tour/ticket assistance. Onsite parking is available (surcharge).
Hotel New Otani Osaka has designated areas for smoking.
An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in between 2 PM - 1 AM
Early check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

Breakfast is not included in the Breakfast Included room rate for children ages 6 and younger who stay free.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3993 for adults and JPY 2178 for children (approximately)
  • Self parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: JPY 3850 per person and includes use of:

  • - Fitness facilities
    - Sauna
    - Spa tub
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the property using the number on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Hotel New Otani Osaka
  • Hotel Osaka New Otani
  • Hotel Otani Osaka
  • New Hotel Otani Osaka
  • New Otani Hotel Osaka
  • New Otani Osaka
  • Osaka Hotel New Otani
  • Osaka New Otani Hotel
  • Osaka Otani Hotel
  • Otani Hotel Osaka
  • Hotel New Otani
  • Hotel New Otani Osaka Hotel
  • Hotel New Otani Osaka Osaka
  • Hotel New Otani Osaka Hotel Osaka

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: JPY 1200 per night
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: JPY 3993 for adults and JPY 2178 for children
  • 10 restaurants and 2 coffee shops
  • 3 bars/lounges
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping mall
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms
  • Conference center

Outdoors

  • Garden

Spa

  • Body treatments
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Pillow menu

Bathroom

  • Bathroom (partially open)
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Nearby things to do

Activities

  • Boat tours
  • Theme parks

Where to eat

  • ALL DAY DINING SATSUKI – Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • TEPPANYAKI KEYAKI – Garden-view steakhouse. Serves lunch and dinner daily. Reservations required.
  • ISSHIN – Restaurant offering Japanese cuisine. Serves lunch and dinner daily. Reservations required.
  • FRENCH CUISINE SAKURA – Garden-view fine-dining restaurant offering French cuisine. Serves lunch and dinner on select days. Reservations required.
4.5

Excellent

5 - Excellent
904
4 - Good
516
3 - Okay
94
2 - Mediocre
19
1 - Poor
9
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good accomodation

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the staff were so friendly and very very kind. Their kindness were always better than expected. This hotel was the best.

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is in a great location. The rooms are super clean and have good amenities.

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in the Japanese Suite which gave us more cultural flavor of Japan. Overall this hotel is excellent and top notch (especially the very friendly and most helpful concierge Ms. Uehara!). For business travel I am sure it is perfect but for our family vacation I noted just two issues - it tends to be located somewhat distant from the busy areas of Osaka, and kids were not allowed in the pool. However, I’m sure for some people those are advantages. I would definitely consider staying here again in the future.

Stayed 3 nights in Aug 2019

3/5

    Location: The hotel is just a few minutes walk to the Osaka Castle and JR Osakajoen Station, and 10-15mins walk to Kyobashi Station. There's more shops and restaurants on the walk towards Kyobashi Station. Hotel: The property itself it quite old-fashion. The room is just big enough to fit 3 beds but with very tight walking space. The beds are really hard and pillows super lower. It may advertise itself as a family-friendly hotel but be aware that they have lots of rules: 1. No running in the lobby. 2. No snacking in the lift, or lobby unless you're seated at a table. 3. No wearing slippers (provided) around the hotel vicinty besides the room. You'll have to pay to use their gym and both indoor and outdoor pools. Kids are only allowed in the pool on specific times. Breakfast was alright with some western and asian selections. Tips: The nearest 'coin laundry machine' is in Sakuranomiya Station (2 stops from Osakajoen Station). Get out of the East Exit and turn left and left again. The 'coin laundry service' is new and air-conditioned with both washers and dryers, and a machine to dispence coins. This was very handy for us as we have 2 children and Japanese summer means leaving the room nice and clean but returning soaking wet with sweat at the end of the day.

    Stayed 1 night in Aug 2019

    Tell us how we can improve our site