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Hotel New Otani Osaka

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Photo gallery for Hotel New Otani Osaka

Exterior
Property video
Daily buffet breakfast for a fee
11 restaurants; breakfast, lunch, dinner, and brunch served
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Air conditioning
  • Gym
The current price is $120
$109 nightly
$120 total
Jul 5 - Jul 6

Explore the area

View in a map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Place, Osaka Castle Park
    ‪1 min walk‬
  • Place, Osaka-jō Hall
    ‪4 min walk‬
  • Place, Osaka Castle
    ‪16 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪76 min drive‬

Room options

View all photos for Non-Smoking Deluxe Double Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Non-Smoking Deluxe Double Castle View

  • Sleeps 2
  • Free WiFi

View all photos for Non-Smoking Deluxe Twin Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2
  • Free WiFi

View all photos for Economy Double Room, Non Smoking, Town View

In-room safe, desk, blackout drapes, iron/ironing board

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Castle View

Superior Double Room, Non Smoking, Castle View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(19 reviews)
  • Park view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Town View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(49 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Castle View

Superior Twin Room, Non Smoking, Castle View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking, Castle View

9.6 out of 10
Exceptional
(25 reviews)
  • Park view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking, Town View

Superior Triple Room, Non Smoking, Town View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Triple Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Economy Triple Room, Non Smoking, Town View

Economy Triple Room, Non Smoking, Town View | In-room safe, desk, blackout drapes, iron/ironing board

Economy Triple Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Non-Smoking Luxury Junior Suite Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Non-Smoking Luxury Junior Suite Castle View

  • Sleeps 2
  • Free WiFi

View all photos for Single Room, Non Smoking, Town View

In-room safe, desk, blackout drapes, iron/ironing board

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Single Room, Smoking, Town View

In-room safe, desk, blackout drapes, iron/ironing board

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Run of The House, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Run of The House, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free wired internet

Junior Suite, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds) | In-room safe, desk, blackout drapes, iron/ironing board

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(8 reviews)
  • Park view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • Free wired internet

View all photos for Economy Triple Room, Non Smoking, Castle View

Economy Triple Room, Non Smoking, Castle View | In-room safe, desk, blackout drapes, iron/ironing board

Economy Triple Room, Non Smoking, Castle View

8.4 out of 10
Very good
(8 reviews)
  • Park view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Run of The House, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Run of The House, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Room, Non Smoking, Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(9 reviews)
  • Park view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking, Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Economy Double Room, Smoking, Town View

In-room safe, desk, blackout drapes, iron/ironing board

Economy Double Room, Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking, Castle View

Superior Triple Room, Non Smoking, Castle View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Triple Room, Non Smoking, Castle View

8.6 out of 10
Excellent
(15 reviews)
  • Park view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Family Suite for 4 People Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Park view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds
  • Free wired internet

View all photos for Japanese Suite, Non Smoking, City View

Japanese Suite, Non Smoking, City View | In-room safe, desk, blackout drapes, iron/ironing board

Japanese Suite, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Town View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room, Non Smoking, Town View

9.6 out of 10
Exceptional
(34 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite - Selected at Check-in Non Smoking

43-inch Smart TV with digital channels, Netflix, Hulu

Suite - Selected at Check-in Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

View all photos for Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Luxury Connecting Suite, 4 Adults, Castle View

A hotel room with a sofa, chairs, a dining table, a TV, lamps, and a carpet with a cityscape view.

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Large Twin Beds
  • Free wired internet

View all photos for Suite for 3persons Selected at Check-in Non Smoking

43-inch Smart TV with digital channels, Netflix, Hulu

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)
  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed
  • Free wired internet

View all photos for Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking | In-room safe, desk, blackout drapes, iron/ironing board

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

View all photos for Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

A hotel room with a sofa, chairs, a TV, a dining area, and large windows with a city view.

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds
  • Free wired internet

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Single Room, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Family Suite for 5 People Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Family Suite for 5 People Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 7
  • 4 Large Twin Beds and 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

  • City view
  • 647 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds
  • Free wired internet

View all photos for Executive Junior Suite, Non Smoking

Executive Junior Suite, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Executive Junior Suite, Non Smoking

  • Park view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Osaka

With a stay at Hotel New Otani Osaka, you'll be centrally located in Osaka, a short 5-minute walk from Osaka-jō Hall and 13 minutes by foot from Osaka Castle. .This luxury hotel is 3.4 mi (5.5 km) from Dotonbori Glico Sign and 3.4 mi (5.5 km) from Umeda Sky Building.

What's nearby

  • Osaka Castle Park - 1 min walk - 0.1 miles
  • Osaka-jō Hall - 4 min walk - 0.3 miles
  • Panasonic Square - 4 min walk - 0.3 miles
  • Osaka Castle - 16 min walk - 0.9 miles
  • Osaka Museum of History - 6 min drive - 1.6 miles

Getting around

  • Osaka Business Park Station - 4 min walk
  • Kyobashi Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 61 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪さくらダイニング - ‬3 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪SATSUKI LOUNGE - ‬1 min walk

About this property

Hotel New Otani Osaka

Hotel New Otani Osaka offers 525 air-conditioned accommodations with DVD players and safes. 43-inch Smart televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 525 air-conditioned rooms featuring refrigerators and Smart televisions. Digital programming and DVD players are provided for your entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at ALL DAY DINING SATSUKI, one of the hotel's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 3 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. This hotel has 17 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a bus station shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Children aged 3 and younger eat free breakfast.
ALL DAY DINING SATSUKI - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
TEPPANYAKI KEYAKI - Overlooking the garden, this steakhouse specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ISSHIN - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
FRENCH CUISINE SAKURA - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open select days.
Sky Lounge Four Seasons - Overlooking the garden, this cocktail bar serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,520 for adults and JPY 3,105 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING SATSUKI
  • FRENCH CUISINE SAKURA
  • ISSHIN
  • Sky Lounge Four Seasons
  • TEPPANYAKI KEYAKI

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms

Outdoors

  • On a river

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • CD player
  • DVD player
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5520 for adults and JPY 3105 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

We should mention

Pool access available from noon to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1884 out of 2551 reviews
Rating 8 - Good. 464 out of 2551 reviews
Rating 6 - Okay. 133 out of 2551 reviews
Rating 4 - Poor. 35 out of 2551 reviews
Rating 2 - Terrible. 35 out of 2551 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Esther Sze Wan

Liked: Cleanliness, property conditions & facilities
A great, clean and wonderful hospitality!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Choonsyk

Liked: Cleanliness, staff & service, amenities
super clean room, kind staff, good breakfast, close to park, etc, definetly will reserve again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Wonderful and welcoming staff, amazing views from the room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities
Great property and location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vaishali

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious rooms and very helpful staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with views of the Castle and the area with the river and a beautiful park. All the people who work at the hotel are simply beautiful and courteous, and the restaurants have a variety of delicious Japanese food. I recommend this hotel 100% per cent
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, huge hotel!!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & great location!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mário

Liked: Cleanliness, staff & service, amenities
Clean, great staff, excellent location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nathaniel Manny

Liked: Cleanliness, staff & service, property conditions & facilities
Greatly hotel, good foods and amazing viewi!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

JING

Liked: Cleanliness, property conditions & facilities
Great location. Friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Japan. Hotel staff are very kind and gracious. Amazing buffet and lovely rooms. Hope to return again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff, convenient location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Beautiful hotel, staff was extremely accommodating.
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and absolutely stunning castle view. Would stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and hotel
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Shin Hen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely accommodating, the room was clean, the location was perfect for a couple with one day to pack in as much Osaka as possible.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Chang Yong

Liked: Cleanliness, staff & service, amenities
Clean room, kind staffs, and amenities
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious suite for my family of four. The connecting rooms were ideal with a living space in between. We really enjoyed our meal at the Teppanyaki restaurant, they were gracious to accommodate us at the last minute as we flew in without a reservation. My teenage boys said it was the best steak they’ve ever had. Location is great as well, the nearby castle was an easy walk. We enjoyed our stay, thank you!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, amenities, property conditions & facilities
Quiet neighborhood over the holidays. Convenient access to major tourist hubs Osaka Umeda. Spacious rooms and impressive lobby.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mary Huashow

Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant stay in Hotel New Otani Osaka for five nights. The rooms are clean, the breakfast is nice, and the location is close to the subways.
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Nanako

Liked: Staff & service, amenities
The building is old, but the breakfast was really nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tomasz

Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance to the park and the castle. It is also very close to metro and JR station making it very accessible. There are several restaurants in hotel as well.
Stayed 5 nights in Nov 2025

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