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Universal's Helios Grand Hotel, a Loews Hotel

4.0 star property

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Exterior
Property video
Celestial Suite (Dedicated Entrance to Epic Universe**) | In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
Outdoor pool, open 9:00 AM to 10:00 PM, cabanas (surcharge)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $291
$259 nightly
$291 total
Total with taxes and fees
Jul 5 - Jul 6

Explore the area

View in a map
8505 S. Kirkman Road, Orlando, FL, 32819
  • Place, Universal Epic Universe
    ‪1 min walk‬
  • Place, Orange County Convention Center North
    ‪4 min drive‬
  • Place, Universal Studios Florida
    ‪7 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(2 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 415 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 415 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • 545 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • 545 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

8.6 out of 10
Excellent
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(14 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Celestial Suite (Dedicated Entrance to Epic Universe**)

Celestial Suite (Dedicated Entrance to Epic Universe**) | In-room safe, desk, laptop workspace, iron/ironing board

Celestial Suite (Dedicated Entrance to Epic Universe**)

  • 740 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.6 out of 10
Exceptional
(23 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(1 review)
  • 415 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 415 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

In-room safe, desk, laptop workspace, iron/ironing board

Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds - Dedicated Entrance To Epic Universal

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds - Dedicated Entrance To Epic Universal

  • Sleeps 5
  • Free WiFi

View all photos for Park View Deluxe 2 Queen Beds - Dedicated Entrance To Epic Universal

In-room safe, desk, laptop workspace, iron/ironing board

Park View Deluxe 2 Queen Beds - Dedicated Entrance To Epic Universal

  • Sleeps 5
  • Free WiFi

View all photos for Park View Hearing Accessible 2 Queen Beds - Dedicated Entrance To Epic Universal

In-room safe, desk, laptop workspace, iron/ironing board

Park View Hearing Accessible 2 Queen Beds - Dedicated Entrance To Epic Universal

  • Sleeps 5
  • Free WiFi

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About the neighborhood

Orlando

Located in Orlando, Universal's Helios Grand Hotel, a Loews Hotel is a 1-minute drive from Universal Epic Universe and 5 minutes from Universal CityWalk. .This hotel is 2.7 mi (4.3 km) from Orange County Convention Center and 3.4 mi (5.4 km) from Universal’s Volcano Bay.

What's nearby

  • Universal Epic Universe - 1 min walk - 0.1 miles
  • Orange County Convention Center North - 4 min drive - 1.5 miles
  • Universal Orlando Resort - 5 min drive - 3.2 miles
  • Universal Studios Florida - 7 min drive - 3.4 miles
  • Walt Disney World® Resort - 15 min drive - 10.0 miles

Getting around

  • Meadow Woods Station - 15 min drive
  • Orlando Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 23 min drive

Restaurants

  • ‪Cafe L'Air de la Sirene - ‬12 min walk
  • ‪Pizza Moon - ‬11 min walk
  • ‪The Burning Blade Tavern - ‬10 min walk
  • ‪Topgolf - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Universal's Helios Grand Hotel, a Loews Hotel

Universal's Helios Grand Hotel, a Loews Hotel offers 500 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 500 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry while you're there.
Grab a bite at Flora Taverna, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Orlando? This hotel has facilities measuring 3425 square feet (318 square meters), including conference space. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Flora Taverna - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Aurora Market - Onsite coffee shop. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lotus Lagoon - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Bar Helios - Onsite gastropub. Guests can enjoy alfresco dining (weather permitting). Open daily.
Flora Taverna's Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Secured, covered self parking on site (USD 36 per night)
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 1 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aurora Market
  • Bar Helios
  • Flora Taverna
  • Flora Taverna's Lobby Bar
  • Lotus Lagoon

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,425 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 1 building
  • 10 floors
  • Built in 2025
  • Lifeguards
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 39.38 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 1 to 40 per person
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
**Valid theme park admission required

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Universal's Helios Grand Hotel A Loews Hotel
Universal's Helios Grand Hotel, A Loews Hotel Hotel
Universal's Helios Grand Hotel, A Loews Hotel Orlando
Universal's Helios Grand Hotel, A Loews Hotel Hotel Orlando

Universal's Helios Grand Hotel, a Loews Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 241 out of 291 reviews
Rating 8 - Good. 31 out of 291 reviews
Rating 6 - Okay. 13 out of 291 reviews
Rating 4 - Poor. 2 out of 291 reviews
Rating 2 - Terrible. 4 out of 291 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rodrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay- can’t wait to come back for another longer stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff and dining options.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great room looking over the park. Fantastic hotel, well come again!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gavan

Liked: Cleanliness, staff & service, property conditions & facilities
Crazy good for Epic Universe, fabulous hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

The hotel is fabulous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely pool and hot tub with a conveniently located bar and restaurant. The staff was very friendly. The food could be improved a notch.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yakquelina

Liked: Cleanliness, amenities, property conditions & facilities
Great service beautiful property, spectacular view from the room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff: beautifully decorated interior. Restaurants, rooftop bar, and pool area are all well-designed
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, excellent staff, great food!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and very accommodating! Beautiful hotel and the housekeeping was over the top! Attention to detail was above and beyond.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Staff lovely, room clean and nice. Park view amazing and direct access for early entry.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Great hotel if you are visiting Universal Epic, the hotel is impecable, beautiful, but a bit expensive.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

nadim

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful but the best part was the staff, every single person was just so welcoming, we have not experienced that in a long time. From the moment we pulled up until the moment we were leaving, everyone that worked there was such a pleasure.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
What a great hotel. Beautiful, quiet rooms. The staff is amazing. Andrew checked us in and was so incredibly kind and helpful. We had an amazing time. Will come again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Seo

Liked: Cleanliness, amenities, property conditions & facilities
The location is just unbeatable. It was beautiful inside and staffs were all very nice,too. Both floral taverna and bar helios also very good food and service. I will definetly recommand this place.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
Perfect location! Beautiful hotel, great pool. Staff amazing. Room nice and typical size. Needs another place to eat, and more access to walk around the grounds other than the Epic park. But would stay again in a heart beat!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here the night before and after your Epic Universe visit. It is worth the splurge! Or stay longer with teenagers and the can come and go to the park. Get a room with a park view and watch the nightly park show from your room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff from front desk to servers to theme park security to housekeeping. Grand Helios is extremely convenient for visiting the Epic park and just a 15 minute trip via their busses from City Walk and the other Universal Parks!
Taverna Brunch
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness
Nice room. Good food. I appreciated the locker room to keep my stuff in after check out so I could still enjoy amenities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with amazing views of the park great staff super friendly
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mirentxu

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean but smaller than expected.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities
The room was beautiful and ckean. Splurge for the park view room to see the light show every evening!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Excellent just expensive
Stayed 3 nights in Feb 2026