Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property

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Exterior
Lobby
1 Bedroom King Suite, Kitchen | Room amenity
2 Bedroom Queen Family Suite | 1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Disney Springs™
    ‪9 min drive‬
  • Disney's Hollywood Studios®
    ‪9 min drive‬
  • Epcot®
    ‪10 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

2 Bedroom King Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Standard Suite

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

3 Bedroom King Family Suite

  • 900 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

1 Bedroom King Suite, Kitchen

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Queen Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Accessible, 2 Bedroom King Family Suite

  • 450 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

2 Bedroom Queen Suite

  • 450 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

1 Bedroom King Suite

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Accessible, 3 Bedroom King Family Suite

  • 900 sq ft
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Orlando

Located in Orlando, Holiday Inn Resort Orlando Suites - Waterpark by IHG is in the entertainment district, within a 10-minute drive of Disney Springs™ and Disney's Hollywood Studios®. .This family-friendly hotel is 5 mi (8.1 km) from Epcot® and 7.1 mi (11.4 km) from Orange County Convention Center.

What's nearby

  • Old Town - 4 min drive - 2.5 miles
  • Disney's Typhoon Lagoon Water Park - 7 min drive - 4.0 miles
  • Disney Springs™ - 9 min drive - 4.6 miles
  • Disney's Hollywood Studios® - 9 min drive - 4.2 miles
  • Epcot® - 10 min drive - 5.1 miles

Getting around

  • Brightline Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 23 min drive

Restaurants

  • ‪The Polite Pig - ‬9 min drive
  • ‪T-Rex Cafe - ‬9 min drive
  • ‪Chicken Guy! By Guy Fieri - ‬10 min drive
  • ‪Coca-Cola Store Rooftop Beverage Bar - ‬8 min drive
  • ‪Amorette's Patisserie - ‬9 min drive

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

Family-friendly hotel with 5 restaurants and 2 outdoor pools
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 777 air-conditioned rooms featuring refrigerators and microwaves. 40-inch flat-screen televisions are provided, with digital programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided weekly.
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a water park (surcharge). Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Lakeside Cafe, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.
Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream - Onsite restaurant. Open daily.
Red Panda Asian - This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 29 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Lakeside Cafe
  • Red Panda Asian

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Gym
  • Mini golf
  • Playground
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Separate bedroom
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 per person
  • Self parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1169 out of 2999 reviews
Rating 8 - Good. 560 out of 2999 reviews
Rating 6 - Okay. 511 out of 2999 reviews
Rating 4 - Poor. 333 out of 2999 reviews
Rating 2 - Terrible. 426 out of 2999 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

PAMELA

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Ulices

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I vhj
Stayed 2 nights in Apr 2025

10/10 Excellent

Mimoza

Stayed 2 nights in Feb 2025

10/10 Excellent

Nery Estefani

Traveled with family and small children
Liked: Amenities, property conditions & facilities
When we check in at the hotel the front desk staff were very friendly and knowledgeable. When getting settled in the hotel room it was very stuffy and didn't seem like the AC was working. There were multiple messages the staff and I about the AC. They were able to have someone come to the room to fix the AC which was awesome. The staff messaged me about the AC to make sure everything was working but unfortunately it was still turning off it self. Ultimately they which me to another suite which was amazing even without me suggesting it. My family and I were very happy in the new room and we didn't have anymore issues. I would highly recommend this location for families with kids since there are many activities to do around the location. They have arcade games, movie nights, a pool, water park, mini golfing, basketball court, and ect.
Stayed 6 nights in Feb 2025

6/10 Okay

Eric

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dated, not the best customer service. Elevator was broken the entire time we were there. Pool was heated and nice, kids loved the water park although part of that was also closed off.
Stayed 5 nights in Feb 2025

8/10 Good

shamika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Lea

Traveled with family and small children, Business traveler
Liked: Amenities
Average property
Stayed 4 nights in Jan 2025

2/10 Terrible

Alicia

Disliked: Staff & service, property conditions & facilities, room comfort

Skip this place

Awful. Will be calling corporate to share my story. AC did not work for 3 of my 5 nights there. I asked to speak to the manager, and no one ever called me. On the third night they FINALLY moved us to a new room after I told them I would be calling corporate to let them know the conditions the hotel was in. They also did not mention that the entire hotel is under construction. There were about 3 working elevators for the entire group of buildings to share. The big bucket from the waterpark is also missing. We will NOT be returning here! Save your money and go somewhere else.
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other then the hour we had to stay out of the room due to a fire alarm. It was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Yesenia

Stayed 7 nights in Feb 2025

10/10 Excellent

Caroline

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Okay hotel

This hotel is ok. It’s expensive - resort fee plus parking fee is excessive. But the location is great for going to the Disney parks. The noise from the adjoining room was pretty bad - those guests played music all night long there was an adjoining door between rooms so no insulation there. Kids enjoyed the bunkbeds. The noise in general was pretty bad through out each night. Inconsiderate guests which isn’t the hotel’s fault. Just an fyi for those considering staying here.
Stayed 4 nights in Feb 2025

6/10 Okay

Carrie

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property is up for a major remodel. The pools are under construction and the rooms seem a little worse for the wear. We even had to walk two buildings over daily to use an elevator. They didn’t tell us at check in either. I wouldn’t recommend staying here. The biggest perk is the proximity to everything is really nice and if you had a big family, the layout of the rooms is a plus.
Stayed 3 nights in Feb 2025

6/10 Okay

karen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Waterpark hotel

The hotel itself is wonderful - the kids enjoyed the waterparks. The place was clean and we were comfortable. The room and the facility were lovely. However, check in and front counter service was horrible. There was rarely anyone around to help. We arrived 1:30 and were told the room would be ready “soon but 4:00 at the latest”…. It was not ready until nearly 5:00. It was hard with 3 young children.
Stayed 3 nights in Feb 2025

8/10 Good

kristie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was at 4:00 and our room was not available until 5:30 Jermeil did everything he could do accommodate us and make it right. He went above and beyond to make things right we really appreciated him.
Stayed 2 nights in Feb 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning is only provided if I ask. That was a surprise.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edward

Stayed 3 nights in Feb 2025

10/10 Excellent

Shirley, Bartow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this places even that is a kids hotel at 8 pm it was no noice at all.
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Stayed 5 nights in Feb 2025

2/10 Terrible

Arletty

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked this hotel I was imagining the old Nickelodeon style hotel. I regretted not reading the reviews. When we got to the lobby the floor couldn’t be dirtier, it looked like a bus station. When they gave us the room it was in building one, however the front desk told us we had to go to building 3 and take the elevator up because it wasn’t working. When we got to the 4th floor it looked like an abandoned hotel from a terror movie, as we made our way to our room we could see rooms with open windows the mess that they had inside. Everything was extremely dirty not as I had remembered the old Nickelodeon. I was not able to stay there as I saw it dangerous for me and my family,It’s my first time that I have ever requested a refund within minutes of checking in. They didn’t even hesitate to refund because the know the conditions the hotel is in. In my recommendation I wouldn’t even list this hotel in Expedia. I ended up having to go to a different hotel which was a life saver.
Stayed 1 night in Feb 2025

8/10 Good

Susana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good but parking fees are ridiculous

Overall this resort was nice, pool area was great & check in was fast. I didn’t like that they charge $37 for parking per night. Especially since it wasn’t listed as one of the fees that I was going to have to pay at check in. It was just thrown at me not including the resort fees.
Stayed 2 nights in Feb 2025

6/10 Okay

Jannerys

Traveled with family
Liked: Cleanliness, staff & service
All good just not a 5 star with me like a 3 star experience
Stayed 2 nights in Feb 2025

4/10 Poor

Harry

Traveled with family
Disliked: Property conditions & facilities
Looks like this property is doing quite a bit of renovations. Elevators were not all working. We can see under the door to the outside. If you have young kids and want to be close to the parks this would be a ok place.
Stayed 3 nights in Feb 2025

4/10 Poor

Dani

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025