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Comfort Suites Ocean City West

2.5 star property

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Seasonal outdoor pool
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Free continental breakfast
Seasonal outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$71
$62 nightly
$71 total
Total with taxes and fees
Jan 24 - Jan 25

Explore the area

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12718 Ocean Gateway, Ocean City, MD, 21842
  • Place, Tanger Outlet Center
    ‪2 min walk‬
  • Place, Isle of Wight Bay
    ‪8 min walk‬
  • Place, Ocean City Harbor
    ‪17 min walk‬
  • Airport, Ocean City, MD (OCE-Ocean City Municipal)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, 1,007 reviews
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The price is $78
Jan 19 - Jan 20
Total with taxes and fees
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About the neighborhood

Ocean City

With a stay at Comfort Suites Ocean City West in Ocean City (West Ocean City), you'll be within a 5-minute drive of Ocean City Boardwalk and Ocean City Beach. .This family-friendly hotel is 3.6 mi (5.7 km) from Jolly Roger Amusement Park and 4.2 mi (6.7 km) from Roland E. Powell Convention Center.

What's nearby

  • Tanger Outlet Center - 2 min walk - 0.1 miles
  • Isle of Wight Bay - 8 min walk - 0.5 miles
  • Grand Prix Amusements - 13 min walk - 0.7 miles
  • Ocean City Harbor - 17 min walk - 0.9 miles
  • Ocean City Boardwalk - 2 min drive - 1.6 miles

Getting around

  • Ocean City Station - 9 min walk
  • Ocean City, MD (OCE-Ocean City Municipal) - 6 min drive

Restaurants

  • ‪Royal Farms - ‬8 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Pizza Tugos - ‬5 min walk
  • ‪Bad Monkey - ‬10 min walk

About this property

Comfort Suites Ocean City West

Family-friendly hotel with free breakfast and a fitness center
Comfort Suites Ocean City West offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 85 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a waterslide, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Comfort Suites Ocean City West. A complimentary continental breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 1286

We should mention

The seasonal pool will be open from May 24 to September 30

Property is also known as

Comfort Suites Hotel Ocean City
Comfort Suites Ocean City
Ocean City Comfort Suites
Comfort Suites Ocean City Hotel Ocean City
Comfort Suites Ocean City Hotel
Comfort Suites
Comfort Suites Ocean City
Comfort Suites Ocean City West Hotel
Comfort Suites Ocean City West Ocean City
Comfort Suites Ocean City West Hotel Ocean City

Comfort Suites Ocean City West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice
Stayed 2 nights in Oct 2025

6/10 Okay

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean along with the property. It is convenient to the boardwalk, shopping and restaurants.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sharkley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and accomaditing
Stayed 3 nights in Aug 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Hallways and lobby appeared clean allowed early check in. Walked into our room and it smelled like a moldy basement. Thought it was just the ac unit but found mold all over the electrical cords behind the night stand. While looking for the source of the smell we also found dirty socks next to the bed. Every morning we were awakened by the sounds of the game room down the hall after a staff member thought it was a good idea to prop open the game room door. Pool was run down. Handicap lift had the motor wires cut, kids splash pad coned off and a random pipe taped to the ladder dumping water into the pool. Will not be returning to this place again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first time staying at the Comfort resort and I have to say that my husband and I were very pleased with the service, from the amazing staff, cleanliness and so polite and the smiles were endless. We will definitely be recommending this hotel to all. Thank you Comfort Resorts!
Stayed 3 nights in Oct 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return soon!
Stayed 2 nights in Oct 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed, nice staff, reasonable price. I would stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Demarce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Andrew

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed September 11 through the 15th our dogs were infested with fleas and flea eggs by the time we left on Monday,, service animals went from car to room and outside of hotel rot use bathroom… This place is nasty and doesn’t care about your animals or children…. This place is DANGEROUS TO you your pets and children,, and the management doesn’t care….
Stayed 4 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights, room was clean and comfortable. All the staff I encountered were friendly and attentive to needs. The daily breakfast was a good mix of your typical hot breakfast foods; sausage/eggs/pancakes/waffles/baked goods. Dining area was clean and well maintained. Whomever is in charge of the music played in the lobby was doing an excellent job - I enjoyed the tunes as I walked from my room to other areas in the hotel and car. The pool area was as advertised and even had a lift chair for wheelchair users to enjoy the pool! Unfortunately the weather had other plans during our stay and we did not get to enjoy this amity. I would recommend this hotel to anyone looking to stay down the ocean without breaking the bank on lodging.
Stayed 3 nights in Sep 2025

10/10 Excellent

Miracle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Shettie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean n. Wry nice staff reasonable rates
Stayed 2 nights in Sep 2025

10/10 Excellent

Joyce

Stayed 1 night in Sep 2025

6/10 Okay

Cathy

Would select other option.

Gym equipment did not work. Refrigerator in room did not work. Poor lighting in room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Russell, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ramon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Francisco, Gloucester City

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was clean except for the carpet which was dirty. Other than that the staff was not friendly and felt like we were bothering them when asking questions or they were on their phones/gossiping.
Stayed 2 nights in Sep 2025

10/10 Excellent

Veneshia

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice.

Staff was nice and accommodating. Room was clean.
Stayed 2 nights in Sep 2025